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Medical Forum / General / Dentistry / February 2004

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unpaid bills & removing braces

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Barbara Kaplan - 19 Feb 2004 08:44 GMT
A friend of my niece's reports that his orthodontist refuses to remove
his braces because his parents can't pay their bill.  I can understand
denying further treatment, but isn't it dangerous to leave untended
appliances in a person's mouth?  Is this sort of neglect illegal,
unethical or just par for the course?
Joel M. Eichen D.D.S. - 19 Feb 2004 13:43 GMT
Yes all of the above!

JOEL

>A friend of my niece's reports that his orthodontist refuses to remove
>his braces because his parents can't pay their bill.  I can understand
>denying further treatment, but isn't it dangerous to leave untended
>appliances in a person's mouth?  Is this sort of neglect illegal,
>unethical or just par for the course?

Signature

Joel M. Eichen, .
Philadelphia PA

DISCLAIMER FOLLOWS:

*********

Dental health-related material
is provided for information purposes
only and does not necessarily
represent endorsement by or an official
position of the SciMedDentistry gang
or any other official agency either
actual or fictitious or Steve Mancuso.

Advice on the treatment or care
of an individual patient should
be obtained through consultation
with a dentist who has examined
that patient or is familiar with
that patient's dental history.

STANDARD DISCLAIMER

Joel M. Eichen D.D.S. - 19 Feb 2004 13:44 GMT
I would document in writing to the orthodontist and send Return
Receipt Requested, just in case of damage to the teeth.

>A friend of my niece's reports that his orthodontist refuses to remove
>his braces because his parents can't pay their bill.  I can understand
>denying further treatment, but isn't it dangerous to leave untended
>appliances in a person's mouth?  Is this sort of neglect illegal,
>unethical or just par for the course?

Signature

Joel M. Eichen, .
Philadelphia PA

DISCLAIMER FOLLOWS:

*********

Dental health-related material
is provided for information purposes
only and does not necessarily
represent endorsement by or an official
position of the SciMedDentistry gang
or any other official agency either
actual or fictitious or Steve Mancuso.

Advice on the treatment or care
of an individual patient should
be obtained through consultation
with a dentist who has examined
that patient or is familiar with
that patient's dental history.

STANDARD DISCLAIMER

Jeffrey Krantz - 22 Feb 2004 15:08 GMT
Joel, congrats on undermining everyone here.
The deadbeat wants the orthodontist to remove the braces on a completed case
without being paid.
There is NO legal obligation to do so
> I would document in writing to the orthodontist and send Return
> Receipt Requested, just in case of damage to the teeth.
[quoted text clipped - 4 lines]
> >appliances in a person's mouth?  Is this sort of neglect illegal,
> >unethical or just par for the course?
The Webby - 22 Feb 2004 15:17 GMT
The patient is (apparently) a minor.  The parents are responsible for
the finances of the treatment plan.  What is the *actual patient*
supposed to do???  Surely you don't think the kid should remove the
orthodontics in the privacy of the home...

Whether or not the parents are "deadbeats" is something that you can't
prove here in smd.  And whether or not this case even exists is not
something you're likely to prove *here*.  

Let's just say this kid is 16 years old.  In two years, can you bill the
18 year old for what the parents never paid since the orthodontic
appliances are *in the mouth of the 18 year old not the parents*???

It seems that when doctors get into care that is going to span a period
of years, a relationship should have been established along the way to
prepare for financial hardship.  

I do wonder how much money is a stake in this case.  It doesn't matter
what kind of healthcare you practice, there will be bills that will not
get paid.  It isn't just a problem for orthodontists.  

TW

> Joel, congrats on undermining everyone here.
> The deadbeat wants the orthodontist to remove the braces on a completed case
[quoted text clipped - 11 lines]
> > >appliances in a person's mouth?  Is this sort of neglect illegal,
> > >unethical or just par for the course?

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Sabra Broock <sabrabroock@earthlink.net

Joel M. Eichen D.D.S. - 22 Feb 2004 15:45 GMT
My take on EVERY case ,,,,,,,,, first I decide what is best in terms
of therapy with no knowledge about whether it is paid or not paid
,,,,,,,,,, then I do what is required ,,,,,,,,,

JOEL

>The patient is (apparently) a minor.  The parents are responsible for
>the finances of the treatment plan.  What is the *actual patient*
[quoted text clipped - 34 lines]
>> > >appliances in a person's mouth?  Is this sort of neglect illegal,
>> > >unethical or just par for the course?

Signature

Joel M. Eichen, .
Philadelphia PA

DISCLAIMER FOLLOWS:

*********

Dental health-related material
is provided for information purposes
only and does not necessarily
represent endorsement by or an official
position of the SciMedDentistry gang
or any other official agency either
actual or fictitious or Steve Mancuso.

Advice on the treatment or care
of an individual patient should
be obtained through consultation
with a dentist who has examined
that patient or is familiar with
that patient's dental history.

STANDARD DISCLAIMER

WB - 22 Feb 2004 17:25 GMT
>It doesn't matter
>what kind of healthcare you practice, there will be bills that will not
>get paid.  It isn't just a problem for orthodontists.  
>
>TW

Disagree on this point, if I'm not paid the patient wins a trip...

...down to the courthouse to see the judge.

Small claims court is a wonderful tool.
If the amount is over $5K it's called grand theft.
--

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
"Pathetic Earthlings...if you had known anything about the true
nature of the universe, anything at all, you would have hidden
from it in terror." - Emperor Ming
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
The Webby - 22 Feb 2004 17:57 GMT
That's why small claim courts exist.  I have no problem with that
whatsoever.  Believe me.  I know all about patients not paying their
doctor bills.

TW

> >It doesn't matter
> >what kind of healthcare you practice, there will be bills that will not
[quoted text clipped - 15 lines]
> from it in terror." - Emperor Ming
> &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

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Sabra Broock <sabrabroock@earthlink.net

Joel M. Eichen D.D.S. - 22 Feb 2004 15:43 GMT
Actually I had a similar case,,,,,,, the first molar rotted out for a
lovely young patient and someone removed it and moved the orthodontic
band to the second bicuspid ,,,,, rampant decay on the anteriors, etc.

My decision was to remove all the bands and restore the decay FIRST.

No one agreed, but believe me it happened!

Documenting care and lack thereof is necessary ,,,,,,,,,, if damages
occur, then the health care provider better be on firm ground!

JOEL

>Joel, congrats on undermining everyone here.
>The deadbeat wants the orthodontist to remove the braces on a completed case
[quoted text clipped - 11 lines]
>> >appliances in a person's mouth?  Is this sort of neglect illegal,
>> >unethical or just par for the course?

Signature

Joel M. Eichen, .
Philadelphia PA

DISCLAIMER FOLLOWS:

*********

Dental health-related material
is provided for information purposes
only and does not necessarily
represent endorsement by or an official
position of the SciMedDentistry gang
or any other official agency either
actual or fictitious or Steve Mancuso.

Advice on the treatment or care
of an individual patient should
be obtained through consultation
with a dentist who has examined
that patient or is familiar with
that patient's dental history.

STANDARD DISCLAIMER

Jeffrey Krantz - 22 Feb 2004 15:08 GMT
there is NO law that says I have to remove braces from a patient who owes me
money.

Par for the course.
Of course being a  deadbeat seems to be par for the course too.
> A friend of my niece's reports that his orthodontist refuses to remove
> his braces because his parents can't pay their bill.  I can understand
> denying further treatment, but isn't it dangerous to leave untended
> appliances in a person's mouth?  Is this sort of neglect illegal,
> unethical or just par for the course?
Joel M. Eichen D.D.S. - 22 Feb 2004 15:46 GMT
>there is NO law that says I have to remove braces from a patient who owes me
>money.

Public Law #25467-3 section b ............

Kidding.

Actually, if removing the braces is necessary to prevent further
damage and further damage occurs,,,,,,,, guess who gets slammed?

You.

>Par for the course.
>Of course being a  deadbeat seems to be par for the course too.
[quoted text clipped - 3 lines]
>> appliances in a person's mouth?  Is this sort of neglect illegal,
>> unethical or just par for the course?

Signature

Joel M. Eichen, .
Philadelphia PA

DISCLAIMER FOLLOWS:

*********

Dental health-related material
is provided for information purposes
only and does not necessarily
represent endorsement by or an official
position of the SciMedDentistry gang
or any other official agency either
actual or fictitious or Steve Mancuso.

Advice on the treatment or care
of an individual patient should
be obtained through consultation
with a dentist who has examined
that patient or is familiar with
that patient's dental history.

STANDARD DISCLAIMER

The Webby - 22 Feb 2004 16:11 GMT
And slammed it should be.

TW

> >there is NO law that says I have to remove braces from a patient who owes me
> >money.
[quoted text clipped - 15 lines]
> >> appliances in a person's mouth?  Is this sort of neglect illegal,
> >> unethical or just par for the course?

Signature

--
Sabra Broock <sabrabroock@earthlink.net

Tony Bad - 22 Feb 2004 17:48 GMT
> And slammed it should be.
>
> TW

The law is on your side on this one, but I feel it is wrong. People can screw me
for payment, yet I am "ethically" obligated to continue to provide care for
them. I have been through this, and did the "ethical" thing, because there is
little option for me. The courts seem to feel I should paint a big target on my
a.s with a sign that says "feel free to screw me, the courts are on your side".
If you feel that is the way it "should be", I can only hope you get screwed in
this manner some day and come out feeling it "should be" this way. I have had
non-payers many times and get tell you with absolute certainty that NONE of them
screwed me due to financial hardship. People in genuine dire straights will tell
me, and I will work with them...people who just don't pay their bills are
usually habitual offenders who do so as a way to pay for what they really can't
afford.

Sensitive subject...there is nothing like the feeling of caring and being
trusting and taking one up the a.s as a reward.

T
WB - 22 Feb 2004 17:58 GMT
>Sensitive subject...there is nothing like the feeling of caring and being
>trusting and taking one up the a.s as a reward.
>
>T

Without the consideration of a reach-around ?
--

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
"Pathetic Earthlings...if you had known anything about the true
nature of the universe, anything at all, you would have hidden
from it in terror." - Emperor Ming
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
The Webby - 22 Feb 2004 18:02 GMT
Well... it is a sensitive subject. Did you mean to say this to *me*????
T wrote in part in his reply to my post:

> > If you feel that is the way it "should be", I can only hope you get screwed
> > in
> > this manner some day and come out feeling it "should be" this way.

T, I don't think I should have to tell you what kind of bills I got
stuck with by a particular dental professional... a lifetime of bills
... **and** he was paid in full for his "care".

TW

> > And slammed it should be.
> >
[quoted text clipped - 24 lines]
>
> T

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Sabra Broock <sabrabroock@earthlink.net

Tony Bad - 22 Feb 2004 18:22 GMT
> Well... it is a sensitive subject. Did you mean to say this to *me*????
> T wrote in part in his reply to my post:
[quoted text clipped - 8 lines]
>
> TW

So do you feel that is the way it "should be"? Those were your words, not mine.
I take exception (and perhaps I misunderstood your words) to the concept that
anyone should be obligated to continuing care when they are not being paid. I
know that is reality, but I will never agree that it is the way it ":should be".

I don't feel your situation is the way it "should be", but your situation and
the question of the original poster are two different things. You describe
paying for care that didn't work, the original poster took no issue with the
care, only the fact the doctor wasn't willing to finish without getting paid. As
I said, I am well aware of my legal obligations in such situations, but don't
ask me to like it.

T
The Webby - 22 Feb 2004 19:45 GMT
No it isn't exactly what I meant and I don't think I want to continue
this discussion because it seems to all be based in a hypothetical
situation at best and I don't have enough information to properly
formulate my actual opinion.

What happened to me wasn't about the "care that didn't work".  It was
about the surgeon who provided negligent care, got all of his money for
doing so, and then we got stuck with finding the money for a lifetime of
problems caused by "the guy" who never had anything to do with
anything... or so it seems.

Anyway, I don't want to argue with you.  I just think that it gets
really sticky when children-patients are involved in elective dental or
medical procedures.  

Remember, my husband spent his career in private pediatics and if you
think every parent paid every bill ... you should probably think again.  
If you think every health plan pays up ... well...

Listen, have a good day and let this thing go ... ;-)

TW

> > Well... it is a sensitive subject. Did you mean to say this to *me*????
> > T wrote in part in his reply to my post:
[quoted text clipped - 26 lines]
>
> T

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Sabra Broock <sabrabroock@earthlink.net

The Webby - 22 Feb 2004 18:17 GMT
Using a minor child as a patient-hostage in a financial dispute between
doctor and parent/s seems like a very cruel and unethical thing to do.  
Patients have been known to walk out of hospitals against medical
advice.  Maybe some of them have done so because they couldn't imagine
how they could ever pay the bill.

Oh well ...

TW

> And slammed it should be.
>
[quoted text clipped - 20 lines]
> > >> appliances in a person's mouth?  Is this sort of neglect illegal,
> > >> unethical or just par for the course?

Signature

--
Sabra Broock <sabrabroock@earthlink.net

Tony Bad - 22 Feb 2004 18:33 GMT
> Using a minor child as a patient-hostage in a financial dispute between
> doctor and parent/s seems like a very cruel and unethical thing to do.
[quoted text clipped - 5 lines]
>
> TW

Hostage is a very strong word. Not removing braces is not going to harm anyone
any more than putting them on in the first place did. At worst it may be an
inconvenience. Leaving them on a patient who probably has wanted them off since
day may be the only leverage a doctor may have. For a reluctant payer, removing
the last factor that may prompt payment pretty much guarantees you will be
screwed.

Can't and won't are two very different things. In my practice, I find a way to
help people who can't, which is perhaps why I resent those who won't so much.

T
The Webby - 22 Feb 2004 19:30 GMT
Yes, "hostage" is a strong word.  I suppose this is one of those times
when I wonder who advocates for the poor kid who may just have deadbeat
parents ... or who may have parents who just aren't doing the right
thing for their child.  Do add insult to injury, it isn't likely the
patient will learn a positive lesson from the whole thing.  That saddens
me.  

TW

> > Using a minor child as a patient-hostage in a financial dispute between
> > doctor and parent/s seems like a very cruel and unethical thing to do.
[quoted text clipped - 21 lines]
>
> T

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Tony Bad - 22 Feb 2004 20:06 GMT
> Yes, "hostage" is a strong word.  I suppose this is one of those times
> when I wonder who advocates for the poor kid who may just have deadbeat
[quoted text clipped - 4 lines]
>
> TW

Agreed, either the child is learning that his parents cannot or will not meet
their financial obligations, or that those in the healthcare profession are
sometimes pushed into ugly choices. Neither is pleasant. Kids get caught in the
middle of too much crap these days, don't they?

Put in the perspective you place it, it is most certainly sad.

T
The Webby - 22 Feb 2004 20:13 GMT
Yes, they do.

TW

[clip]
> Kids get caught in the middle of too much crap these days, don't they?
>
> Put in the perspective you place it, it is most certainly sad.
>
> T

Signature

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Sabra Broock <sabrabroock@earthlink.net

WB - 23 Feb 2004 23:35 GMT
>Using a minor child as a patient-hostage in a financial dispute between
>doctor and parent/s seems like a very cruel and unethical thing to do.

Yeah, I say take 'em to court.
--

"I can dance on the head of a pin as well"
-Yoshimo
carabelli - 24 Feb 2004 01:07 GMT
> >Using a minor child as a patient-hostage in a financial dispute between
> >doctor and parent/s seems like a very cruel and unethical thing to do.
>
> Yeah, I say take 'em to court.
> --
Thanks for the laugh, not what she intended but quite applicable in many
cases.

Excellent point though,  when communication is lacking the matter is not
simple black and white.

carabelli
Joel M. Eichen D.D.S. - 22 Feb 2004 18:56 GMT
Yup!

If I see something bad or dangerous ....... I DO NOT CARE who paid or
did not pay ........

>And slammed it should be.
>
[quoted text clipped - 19 lines]
>> >> appliances in a person's mouth?  Is this sort of neglect illegal,
>> >> unethical or just par for the course?

Signature

Joel M. Eichen, .
Philadelphia PA

DISCLAIMER FOLLOWS:

*********

Dental health-related material
is provided for information purposes
only and does not necessarily
represent endorsement by or an official
position of the SciMedDentistry gang
or any other official agency either
actual or fictitious or Steve Mancuso.

Advice on the treatment or care
of an individual patient should
be obtained through consultation
with a dentist who has examined
that patient or is familiar with
that patient's dental history.

STANDARD DISCLAIMER

Dr. Tony - 28 Feb 2004 04:55 GMT
My 2 cents...

When I start an ortho case, I contract with the parents for a monthly
payment plan. If the parents miss one month, treatment halts. If they
miss a second month, the bands and brackets come off. This is a contract
in writing, which the parents sign. This way I never get screwed for $5000.

just my 2 cents...

~Tony

> Yup!
>
[quoted text clipped - 25 lines]
>>>>>appliances in a person's mouth?  Is this sort of neglect illegal,
>>>>>unethical or just par for the course?
Steven Fawks - 28 Feb 2004 12:35 GMT
And nobody is running around with bands and brackets for 8 years.

Good job,

Fawks

> My 2 cents...
>
[quoted text clipped - 6 lines]
>
> ~Tony
 
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