Medical Forum / General / Vision / June 2005
Messed up with Eyeglass Selection, options?
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shoegirl1@verizon.net - 26 Jun 2005 15:05 GMT Hi, This is my 2nd pair of eyeglasses from the same optical shop, connected with my eye doctor. I normally wear a children's frame, as I have a small, long face. I don't have my current prescription, but I'm nearsighed and have around a -625 as the reading in both eyes with a very slight astigmatism. When I wear my contact lenses, which is getting more rare lately, I wear a -550 and undercorrect, as I am now in presbioptic territory and need a +1.00 to +1.25.
Prior to getting these frames, I was wearing a 43-19-30 in an oval shape. I found a similar size in a round shape, although the nose piece was only a 17 and they were so round, I just felt I had more distortions. I am blond/light eyes, very light skin. The optical shop found me a rectangular variation in a heavy metal frame that is almost black and is 47-18-27.8. I wear the Seiko 1.60 lenses. Anyhow, they will not excange these a 3rd time. They did not have any selection and would not refund my money, and actually these are $400 eyeglasses The frame, a Guess frames is really heavy and it hurts my nose. Plus, I have more bluriness with reading. The only measurement the optical shop took was the PD and I think it was 26 (maybe 27?). My eye doctor claims he's not related to the optical shop and will not help. The lenses create a curved look when I see the computer screen, possibly less so with the larger ones, however, my reading isn't as sharp now. I just hate this bulky lens. My face is very long and thin (maybe square) and these frames are horrible.
Can I have the lenses cut down somewhere if I do find another frame? Can I ask the shop for my PD? They did NOT take one other measurement with my frames on, something the previous shop did. The other shop was busy constantly and pushed polycarb on me, so I wasn't happy with them, in spome respects. This shop said you cannot cut down a lens to put into a smaller frame.
Other question: They called the 1.6 a high index. I was wearing the sola 1.6 before and I liked it. They said the 1.67 would be $80.00 more and cause more distortion for my prescription. Also, they refused to tell me what coating I paid $80.00 for. They said they thought it was Crizal, but the lab can use whatever they want. When I turned the little eyeglasses in yesterday, I asked if they could keep them for a couple days to see if I liked the larger ones and they refused. They immediately dropped them in the mailbox, as they said they had to get a refund.
I'm just really annoyed. I am shocked I they even admitted to giving me the Seiko lens. The polishing is poor on the lense though, and the fit in the frames is nothing special. If they allow me to, I can go to framesdirect.com and find a frame and they MAY put in a new lens. She said she'd have to get the owners approval on that. I feel like just not dealing with them anymore and getting my current lens cut down for another frame, however, they said they can't be done. Any comments/suggestions? I may go back to wearing the Focus night and day lenses again, however, I had to take them out daily and I went through them very fast, as my eyes build up a lot of particles. They only lasted 2 - 3 weeks, and there are manufacturing issues, as many of the lenses were immedately defective. I guess I'm just frustrated.
The shop did say that "possibly they would allow me to bring in another frame, or purchase one from them and they would put another lens in". I really hate the place. They are registered opticians too, according to the receptionist. My only real argument is that the reading is more blury now, as compared with the small, round, lenses I turned in. Maybe I'm just difficult, I don't know. Any suggestions would help. -Wendy
The Real Bev - 28 Jun 2005 04:42 GMT > Can I have the lenses cut down somewhere if I do find another frame? > Can I ask the shop for my PD? They did NOT take one other measurement > with my frames on, something the previous shop did. The other shop was > busy constantly and pushed polycarb on me, so I wasn't happy with them, > in spome respects. This shop said you cannot cut down a lens to put > into a smaller frame. FWIW I had CR39 lenses cut down to go into a smaller frame, and I had some shoehorned into a different frame without cutting, but with a small air gap in the corners.
 Signature Cheers, Bev ooooooooooooooooooooooooooooooooooooooooooooooo Lottery: the closest thing we have to a tax on stupidity.
Robert Martellaro - 28 Jun 2005 21:11 GMT >This shop said you cannot cut down a lens to put >into a smaller frame. If there are no holes in the lens (drill mount) and are not glass, the lenses can be re-cut and edged for a different frame. Your choice of frames will be restricted due to optical and physical limitations.
> My only real argument is that the reading is more >blury now, as compared with the small, round, lenses I turned in. >Maybe I'm just difficult, I don't know. Any suggestions would help. >-Wendy Multifocal lenses would help.
Hope this helps
Robert Martellaro ~~~~~~~~~~~~~~~~~~ Optician/Owner Roberts Optical robopt@execpc.com ~~~~~~~~~~~~~~~~~~ "An expert is a person who has made all the mistakes that can be made in a very narrow field." - Niels Bohr
Alteaon - 29 Jun 2005 00:38 GMT The issue of edging your lenses down to another frame shape can be risky, as there is a chance that the optical center and any seg heights for multifocals would be compromised. I have cut lenses to fit different frames, and I have also "shoe horned" a lens into a frame. However, I do not see these as being permanent options, but rather something to get the patient by until they can purchase a new pair, whether from my office or another. I also stress that by edging a lens down, or shoving it into a different frame, it may not be as optically clear as the original. Rimless drillmount lenses can be placed in a different frame, and glass can also be cut down, but it is a more laborious process.
In Wisconsin, it is illegal for an optical shop to with hold information from the patient, such as what you paid for and what it is. If you are having problems with your eyeglasses, they should take it back, as it is doing no good for you. At my office, we will remake/replace on various criteria, including patient satisfaction.
All optical offices are different, as are thier policies. If you choose to have your lenses cut down, be aware of the risks. Many optical shops will not cut down lenses based on skill of the technicians, equipment that is available for the job, or they won't do it because if it's not right, if it does move the optical center or mf heights, the patient will get upset at the second shop,or the shop that did the cutting.
Robert Martellaro - 29 Jun 2005 17:11 GMT >In Wisconsin, it is illegal for an optical shop to with hold >information from the patient, such as what you paid for and what it is. Nicole,
Where is your office/shop? I'm in Wauwatosa.
Robert
Alteaon - 30 Jun 2005 16:20 GMT I am in Rhinelander, Wi..up north. It's about 260 miles from you.
Alteaon - 29 Jun 2005 00:38 GMT The issue of edging your lenses down to another frame shape can be risky, as there is a chance that the optical center and any seg heights for multifocals would be compromised. I have cut lenses to fit different frames, and I have also "shoe horned" a lens into a frame. However, I do not see these as being permanent options, but rather something to get the patient by until they can purchase a new pair, whether from my office or another. I also stress that by edging a lens down, or shoving it into a different frame, it may not be as optically clear as the original. Rimless drillmount lenses can be placed in a different frame, and glass can also be cut down, but it is a more laborious process.
In Wisconsin, it is illegal for an optical shop to with hold information from the patient, such as what you paid for and what it is. If you are having problems with your eyeglasses, they should take it back, as it is doing no good for you. At my office, we will remake/replace on various criteria, including patient satisfaction.
All optical offices are different, as are thier policies. If you choose to have your lenses cut down, be aware of the risks. Many optical shops will not cut down lenses based on skill of the technicians, equipment that is available for the job, or they won't do it because if it's not right, if it does move the optical center or mf heights, the patient will get upset at the second shop,or the shop that did the cutting.
shoegirl1@verizon.net - 29 Jun 2005 02:17 GMT Thank you for your comments. I guess I'm just surprised that in addition to being heavier, my vision isn't as good with the eyeglasses. My doctor said I'm so picky that he doesn't think I'll like multifocal lenses, but we never did the acid test to try for this, so I continue to wear single vision contact lenses, and single vision eyeglasses. I had the Sola progressives, the type that have been around forever, and they were not fitted well, however, that optician gave me a prescription for -750, much greater than I have now. (around -625), so they were always too strong for me. If I trusted the optician, I'd go with the SolaOne probably. I will just have to march the lenses back and be assertive. I guess I can ask them for an itemized list of charges. I can't believe they won't tell me what the coating is. They said it didn't matter. I paid, I think $100 for the same Crizal coating, I'm sure. You wouldn't believe how many scam artists are out there when it comes ot the eye business......I'm not sure if they will believe that I can't see as well just because the shape of the lenses and their size changed. Thanks again, Wendy
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