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Medical Forum / Diseases and Disorders / Tinnitus / January 2004

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Solicitation?

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Stephen Nagler - 27 Jan 2004 13:27 GMT
In one of the threads a participant referred to solicitation of the
readership here by professionals.

I have been posting on this newsgroup for some eight years now - first
as a tinnitus sufferer who happened to be a doc, then as the director
of a tinnitus clinic, and now as a doc involved in research and
education.

During all that time I have never been aware of any professional
soliciting any participant here to become his or her patient.  By that
I mean I am unaware of any professional initiating e-mail or telephone
contact with a participant for the purpose of offering his or her
professional services.

Now I must say that over the five years that I ran a tinnitus clinic
and also posted on this (and other) interactive Internet sites, I have
been approached via e-mail or telephone by folks who read my posts and
wanted to know more about something I said - or wanted my opinion
about something.  And a few of those individuals did, indeed, express
a desire to know more about my practice.  In fact, I believe that over
those five years I had a total of seven or eight patients who first
heard of me through my participation on interactive Internet sites (in
my clinic we always asked how our patients first heard about us),
three or four of whom were treated at no charge.  Now that is a total
of maybe five paying patients in five years who came to me via this
and other interactive Internet sites.  But NONE of these was solicited
- it was they who initiated the contact and the inquiry.

I would be interested in knowing if *anybody* on this newsgroup has
ever actually solicited by a professional here.

smn
Howard Gutnick - 27 Jan 2004 14:56 GMT
Not I. Like you, I've been called/emailed because of my participation here
or because of my practice web site. But I've never initiated a call to
solicit someone coming to see me.

HNG

> In one of the threads a participant referred to solicitation of the
> readership here by professionals.
[quoted text clipped - 28 lines]
>
> smn
Bush Lied - 27 Jan 2004 15:15 GMT
> In one of the threads a participant referred to solicitation of the
> readership here by professionals.
[quoted text clipped - 28 lines]
>
> smn

Stephen,

My post fits YOUR definition of a solicitation.  The professional called me,
recommended his/her services and stated a price.

Expanding on your discussion of solicitation let me say this:  When a
tinnitus professional such as you (in the past tense) posts a reply to a
newbie who has not specifically addressed that professional, the reply
itself MIGHT constitute a solicitation if it contains links to that
professional's services, depending on the material presented by executing
that link.  To understand what I mean, read
http://www.dsba.org/oct01et.htm.

It is possible to link to material which does not meet the dictionary
definition of solicitation (the definition is also at the link above) and
avoid punishment but doing so casts a shadow on the professional.  Consider
this excerpt from the document found at the link above:
[Whatever theoretical appeal the "dictionary definition" approach has,
however, falls apart when put into practice and balanced against First
Amendment interests. For example, suppose a lawyer learns that an individual
has been sued, and sends to that individual a letter advising that
individual that he or she has been sued, and what the claim is. The lawyer,
however, does not offer to defend the individual in the lawsuit. Is that a
solicitation?

In this example, there is no request, no entreaty, no pleading - merely a
recitation of truthful facts. Of course, it does not take a great leap to
conclude that the lawyer's motive in sending the letter was not to be a good
Samaritan, but to get the individual to contact the lawyer with an eye
toward hiring him or her. But the letter does not meet the dictionary
definition of a "solicitation." Thus, any attempt to punish the lawyer would
be premised on the lawyer's thoughts, and not his or her deeds, something
which I hope we all find abhorrent.]

A sig line with only academic credentials would not be solicitous and might
even be useful.  In our case, for example, ENT or audiologist credentials
would enhance the post's credibility while Cardiology credentials would not.
Stephen Nagler - 27 Jan 2004 15:31 GMT
>My post fits YOUR definition of a solicitation.  The professional called me,
>recommended his/her services and stated a price.

.............

Then to me that is absolutely disgusting - and you have every right to
be upset about it.  I thank you for bringing it to the attention of
one and all.

.................

> Expanding on your discussion of solicitation let me say this:  When a
>tinnitus professional such as you (in the past tense) posts a reply to a
[quoted text clipped - 3 lines]
>that link.  To understand what I mean, read
>http://www.dsba.org/oct01et.htm.

.................

It's an interesting link; thank you for it.

I can only say that - speaking only for myself - I put a tremendous
amount of effort into my web site.  And if I can supplement my
resopnse to a question appearing on this newsgroup with a link to an
appropriate area of my website that will give more information, then I
do it.  I never considered that to be solicitation - even when I ran a
clinic.  My invading YOUR space - now that's solicitation in my book.
And your first example above fits that definition to a "T" - no pun.

smn
www.tinn.com  :-)
Mu_n Over Eugenia - 28 Jan 2004 13:12 GMT
>I can only say that - speaking only for myself - I put a tremendous
>amount of effort into my web site.  And if I can supplement my
>resopnse to a question appearing on this newsgroup with a link to an
>appropriate area of my website that will give more information, then I
>do it.  I never considered that to be solicitation - even when I ran a
>clinic.  My invading YOUR space - now that's solicitation in my book.

Then your past charge that Chung uses his Internet/Usenet presence to
"solicit" patients was a lie?

http://antwrp.gsfc.nasa.gov/apod/ap991014.html
Lift well, Eat less, Walk fast, Live long.
Stephen Nagler - 28 Jan 2004 13:24 GMT
>>I can only say that - speaking only for myself - I put a tremendous
>>amount of effort into my web site.  And if I can supplement my
[quoted text clipped - 5 lines]
>Then your past charge that Chung uses his Internet/Usenet presence to
>"solicit" patients was a lie?

........................

Where did I say that Dr. Chung uses his Internet/Usenet presence to
"solicit" patients?

I just did a Google Groups search on the words "smn" and "solicit" on
sci.med.cardiology.  The only hit I got referred to Dr. Chung
specifically *not* soliciting patients through his presence on Usenet.

smn
Mu_n Over Eugenia - 28 Jan 2004 13:36 GMT
>Where did I say that Dr. Chung uses his Internet/Usenet presence to
>"solicit" patients?

I don't know if you did or didn't. I just wanted to see if you would
break your promise to ignore potential flaming threads.

lol

You've been Mu_ed.

http://antwrp.gsfc.nasa.gov/apod/ap991014.html
Lift well, Eat less, Walk fast, Live long.
Ear Rings - 28 Jan 2004 03:40 GMT
Admits he solicited the remainder of the 7 or 8 patients and charged money
from his internet presence then denies it below.

I guess when you make your own definitions it is OK. I'll let the audience
determine which statement was a lie from his own post.

LOLOLOLOLOLOLOLOLOLOLOLOL

History repeats itself.

> In fact, I believe that over
> those five years I had a total of seven or eight patients who first
> heard of me through my participation on interactive Internet sites (in
> my clinic we always asked how our patients first heard about us),
> three or four of whom were treated at no charge.

>  But NONE of these was solicited
> - it was they who initiated the contact and the inquiry.
>
> smn
 
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