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Medical Forum / General / Pharmacy / April 2004

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Wal-Mart is #1

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Nomen Nescio - 24 Feb 2004 15:30 GMT
X-MessageID: <pb1031rbn10573@dizum2.dizum.com>

A recent newspaper article brought to light the fact the Wal-Mart is by
far the leading grocery retailer in the DFW area.  I mean, their market
share is like 25%, the second one is maybe 17%.  Wally has grown from
zero to 25% in just a few short years.  

It just so happens in that particular neck of the woods, Wally has been
putting up Neighborhood Markets on as many empty street corners as they
can find.  It also just so happens that I'm not the only one telling
everyone within earshot how much I love to shop at Neighborhood Markets.

Facts like this speak a lot louder than someone like me, who many of you
probably perceive as some obsessive-compulsive netgeek troll who has some
hidden agenda.

This 25 percent market share is coming largely out of the bank accounts of
the other grocery chains.  But it's difficult for me to believe that the
chain drugstores aren't being cannibalized to a similar degree.

The NM's sell most of the items that a Walgreens, Eckerds, etc. has on
their shelves, and cheaper.  Not a little cheaper, a WHOLE LOT cheaper.
Things like $8 versus $13 for a common herbal supplement.  $2 versus $5
for a generic nasal spray.  Need I say more?

Let me repeat it's my understanding that the chain drugstores depend on
the profits they get from the high-markup shelf items in order to prop up
their pharmacies which barely break even due to the AWP-25% plus 30 cents
a typical insurance plan provides.  If Wal-Mart is taking away the sales
of these items then if I worked in such a chain drugstore I'd be nervous.

I know a lot of you hate Wal-Mart, but their presence is very real and is
something which needs to be dealt with.  Someone said that the
supermarkets have been sitting in the woods feasting on sirloin steak,
with an 800-pound grizzly bear approaching them.  Wal-Mart, of course,
being the grizzly.  They markets aren't going be be able to enjoy the
sirloin steak of profits from overpriced items much longer.

Likewise, I think that when Walgreens locks their restrooms so I have to
ask permission like a third-grader to use them, they are feasting on
sirloin steak.  The sirloin steak of the making it conveinent for *them*
to keep their precious restrooms clean.  Well, if I need to relieve myself
and buy a few small items, I'm going to stop at the 800-pound grizzly's
store where there's an UNLOCKED restroom in the FRONT of the store, buy my
items with much LOWER PRICES, check myself out with NO WAIT and go away
HAPPY.

You might think I'm just a troll, but it's really true I've hardly ever
gone into a chain drugstore since the NM's opened.  But facts like that
newspaper article speak a lot louder than my words.  A lot of you might
not see it this way, but I've actually been doing you a favor by
explaining why I don't shop in your stores.

If the Neigboorhood markets haven't been coming to your town, consider
yourself lucky.  But they've been so successful in north Texas doubt it'll
be long before you see them next door to you.
oh my - 24 Feb 2004 17:20 GMT
> X-MessageID: <pb1031rbn10573@dizum2.dizum.com>
<snip>
> Facts like this speak a lot louder than someone like me, who many of you
> probably perceive as some obsessive-compulsive netgeek troll who has some
> hidden agenda.

Yep. (except for the hidden part)

<snip>
> A lot of you might
> not see it this way, but I've actually been doing you a favor by
> explaining why I don't shop in your stores.

Gee, thanks. What would we do without you?

Delenda est Wal-Mart.
Sheldon & Becky - 24 Feb 2004 17:22 GMT
If you take a close look at your 800lb grizzly you will see that it is just
that, and is stomping its way through the forest with no regard to you or
anyone. Only pretending to care on the surface, they bring you those savings
at the cost of there employees and merchants. The very people tring to live
right were your grizzly is comming through. If you ask me thats nothing to
be proud of. Good day, hope you don't run into a hungry Grizzly!

> X-MessageID: <pb1031rbn10573@dizum2.dizum.com>
>
[quoted text clipped - 52 lines]
> yourself lucky.  But they've been so successful in north Texas doubt it'll
> be long before you see them next door to you.
Wally - 24 Feb 2004 21:56 GMT
>Facts like this speak a lot louder than someone like me, who many of you
>probably perceive as some obsessive-compulsive netgeek troll who has some
>hidden agenda.

No sh.t, sherlock

>Let me repeat it's my understanding that the chain drugstores depend on
>the profits they get from the high-markup shelf items in order to prop up
>their pharmacies which barely break even due to the AWP-25% plus 30 cents
>a typical insurance plan provides.  If Wal-Mart is taking away the sales
>of these items then if I worked in such a chain drugstore I'd be nervous.

But it's Walmart customers like you wanting a refill on your Zyprexa at 3am,
and you can't understand why I can't transfer the script because your pharmacy
is closed. However, it is a good chance to steal Walmart customers when you
fill their children's antibiotics at 3AM, and they are appreciative that you
are open (no matter what their price is for the Rx).

>I know a lot of you hate Wal-Mart, but their presence is very real and is
>something which needs to be dealt with.  Someone said that the
>supermarkets have been sitting in the woods feasting on sirloin steak,
>with an 800-pound grizzly bear approaching them.  Wal-Mart, of course,
>being the grizzly.  They markets aren't going be be able to enjoy the
>sirloin steak of profits from overpriced items much longer.

We don't hate Wal-Mart, just shills like you that beat the subject like a dead
jackass (sort of a fitting description of you, isn't it?)

>Likewise, I think that when Walgreens locks their restrooms so I have to
>ask permission like a third-grader to use them, they are feasting on
[quoted text clipped - 4 lines]
>items with much LOWER PRICES, check myself out with NO WAIT and go away
>HAPPY.

Walgreens probably had to lock their restrooms because dickheads, like you,
were either taking a crap/urinating without flushing, shooting up meth,
heroine, or whatever you're on, or both. It's no fun to clean up after that.

>You might think I'm just a troll, but it's really true I've hardly ever
>gone into a chain drugstore since the NM's opened.  But facts like that
>newspaper article speak a lot louder than my words.  A lot of you might
>not see it this way, but I've actually been doing you a favor by
>explaining why I don't shop in your stores.

We don't miss you a bit! You can easily be replaced!

And before you try one of your tired "snappy" comebacks, PLONK!!!!!!!!!!!!!!!

Remove "nospam" for e-mail
Nomen Nescio - 24 Feb 2004 23:30 GMT
: We don't miss you a bit! You can easily be replaced!

: And before you try one of your tired "snappy" comebacks, PLONK!!!!!!!!!!!!!!!

I just got back from a shopping trip.  Logged on to see if my post got
through.  Looks like it did.  Always glad to see your comments, because
whatever they are, if you reply, it shows me that what I posted meant
something to you.

Again, I stopped off at a Neighborhood Market.  I'm thinking to myself, it
must be at least 300 times I've been to one.  And I can count the bad
experiences on the fingers of one hand.

I can count the times had to wait in line on the fingers of one hand.
Meaning that 99 percent of the time there was NO WAITING IN LINE AT ALL!!

Today was one of thoses rare occasions I had to wait.  There was some
woman who was having trouble scanning her welfare card.  I showed her how
to put the card in the reader.  She thanked me and told me I must be a
"pro" at this.  I just smiled back to her, there wasn't enough time to
explain....

And as always, I left with a smile on my face.  As I always do.  Even
though I had to wait a whole minute for someone.  Ruins my whole day!

But I can count on the fingers of one hand the number of times I've been
in a chain drugstore and been served in less than a minute.

I must have driven by at least 15 Walgreens, CVS, Rite-Aids, Eckerd's, etc
and had no temptation at all to shop in one.

I'm glad none of you like me.  Pretty sure I won't be showing up in your
store.  You wouldn't want my filthy money in your cash register, would
you?
Bob G. - 25 Feb 2004 00:11 GMT
>X-MessageID: <pb1031rbn10573@dizum2.dizum.com>
>
>A recent newspaper article brought to light the fact the Wal-Mart is by
>far the leading grocery retailer in the DFW area.  I mean, their market
>share is like 25%, the second one is maybe 17%.  Wally has grown from
>zero to 25% in just a few short years.  

SNIP SNIP SNIP........

For every single dollar spend  in EVERY DAMN RETAIL STORE in the USA
7 cents is spent in a Wal Mart....    That to me is a little scary ...

And Wal Mart would still be a Fortune 500 Company if they were open
ONLY on the day after Thanksgiving.     That has a hell of a lot of
clout  with their suppliers...not really on price BUT on services they
demand ...

The source of this info was a program on NPR a few weeks ago
discussing the Labor Strike (GRocery Stores)  in California  and  what
the national implications of this Strike could be...

Bob Griffiths
P T - 25 Feb 2004 05:18 GMT
Use-Author-Supplied-Address-Header@[127.1] (Nomen Nescio)

>... pharmacies which barely break even
>due to the AWP-25% plus 30 cents a
>typical insurance plan provides...

That's a curious thing to say.
Where'd you learn to talk like that?
Nomen Nescio - 25 Feb 2004 16:00 GMT
:>... pharmacies which barely break even
:>due to the AWP-25% plus 30 cents a
:>typical insurance plan provides...

: That's a curious thing to say.
: Where'd you learn to talk like that?

Cause I've been a regular reader of this group for the better part of a
decade under various different personas.

I'm glad there's been at least some semblance of an intelligent reply to
my post.  Unlike the first few Rph's who thought I was a pig and wanted to
mud-wrestle with me.

I'm going to go on the offensive a little here.  I don't mind honest
disagreement with what I write.

Does just the mention of Wal-Mart inspire such such hatred that some of
you need to vent your anger here, or is it *me* you're angry at?  I'm
curious to know.

However, I will say that some of you Rph's might want to sometime think
about what happens in your store outside the pharmacy.  I realize that
it's a full-time job (mabye even 2!) inside the pharmacy, but maybe think
a little about where your paycheck might come from.

I'm posting from the perspective of a customer, not a pharmacist.  Like
most customer, I want the following

1) Fast Service (probably most important)
2) Low Prices
3) Other shopping conveniences like unlocked restrooms
4) Decent quality bags

Wal-Mart gives me all of these.  The chain drugstores generally don't.  I
don't care what pharmacists' opinions of working at Wal-Mart are, I'm a
*customer* and I'm going to shop where I choose to.

In case you're not familiar, the NM's are not full-size Wal-Mart's they
are much smaller maybe twice the size of a Rite-Aid.  In some areas there
are lots of them and they have been terrorizing the major supermarkets.

They've got to be heavily eating away at the chain drugstores, too.
I've hardly ever been in one since the NM's have opened, and I'm simply
telling you here **as a customer** why I don't like the drugstores, and
suggesting some of you improve your customer service a little.

I wish at least one of you would sometime talk to your boss (i.e. the
store manager) about this.  Ask them what a 10 percent drop in store sales
might do to your pharmacy's budget.  Might easily happen if an NM opens up
next door to you.  But if you'd rather insult me, go right ahead!  It
entertains me, I'm confident about myself and won't feel the least bit
insulted.
Bob G. - 26 Feb 2004 00:19 GMT
Comments in Line....

>I'm glad there's been at least some semblance of an intelligent reply to
>my post.  Unlike the first few Rph's who thought I was a pig and wanted to
>mud-wrestle with me.

I honestly remember reading your first post and it did not give me
that impression of you at all.

>I'm going to go on the offensive a little here.  I don't mind honest
>disagreement with what I write.

Not a problem with me...lol...I have a thick skin too..

>Does just the mention of Wal-Mart inspire such such hatred that some of
>you need to vent your anger here, or is it *me* you're angry at?  I'm
>curious to know.

Heck Wal Mart does not bug me at all except that they can undersell
almost anyone on the planet because of their ability to "deal" with
their suppliers..  As for you personally I just did not see many
replies that were targeting you...must have missed them

>However, I will say that some of you Rph's might want to sometime think
>about what happens in your store outside the pharmacy.  I realize that
>it's a full-time job (mabye even 2!) inside the pharmacy, but maybe think
>a little about where your paycheck might come from.

Sorry I am retired and worked for 30 years for  a food/drug chain and
I was the manager ..responsible for everything that was not a food
item in the entire store... from trash bags, to magazines, to sewing
materials... PLUS the Pharmacy itself...honesty I really did let my
assistant manager have control over the Rx counter..  I wanted to make
sure that the Kitty Litter (very high gross profit item) was stocked
correctly ...and make sure my shelves were well stocked, fronted,
faced, and neat.

>I'm posting from the perspective of a customer, not a pharmacist.  Like
>most customer, I want the following

Believe it or not I also am a customer...

>1) Fast Service (probably most important)
        Yes I agree that fast service is very important BUT  speed
behind the Rx counter has to be kept in prespective... SLOW service
would drive me out or the store never to returen and I assume most
customers are like that.  
   
>2) Low Prices

  Reasonalble prices...sorry I will not sell an item for less then i
have to pay for it... PROFIT (reasonable) is not a dirty word

>3) Other shopping conveniences like unlocked restrooms

  Can not belive that anyone would lock a restroom... no other
comment

>4) Decent quality bags

Sorry but no retailer is going to give you a bag that costs 3 cents...
but bags that tear or fail before you even get to the front door is a
little much...

>Wal-Mart gives me all of these.  The chain drugstores generally don't.  I
>don't care what pharmacists' opinions of working at Wal-Mart are, I'm a
>*customer* and I'm going to shop where I choose to.

Again no problem with me.... my only complaint with wal mart is that
they pay so much less for their help...and do not offer any health
insurance to most of their employees...puts most other retailers at a
major disadvantage

>In case you're not familiar, the NM's are not full-size Wal-Mart's they
>are much smaller maybe twice the size of a Rite-Aid.  In some areas there
>are lots of them and they have been terrorizing the major supermarkets.

Never even heard of a NM ...

>They've got to be heavily eating away at the chain drugstores, too.
>I've hardly ever been in one since the NM's have opened, and I'm simply
>telling you here **as a customer** why I don't like the drugstores, and
>suggesting some of you improve your customer service a little.

THAT I AGREE WITH.... (all caps)  could never believe that any
retailer would ignore customers...but it is happening more and more
mostly because of labor costs and the profit squeeze.

>I wish at least one of you would sometime talk to your boss (i.e. the
>store manager) about this

I was a store manager...   I had no instore BOSS

IAsk them what a 10 percent drop in store sales
>might do to your pharmacy's budget.  Might easily happen if an NM opens up
>next door to you.  But if you'd rather insult me, go right ahead!  It
>entertains me, I'm confident about myself and won't feel the least bit
>insulted.

Our major fear is that the formulas corporate uses to come up with
payroll hours would be so devestating that we would never even afford
to have a cashier on duty....  The formulas are based on many factors
not gross sales...But your point is well taken...  

LOL...I also am confident WITH myself... and glad you are too...

Bob Griffiths
tr2267@hotmail.com - 25 Apr 2004 05:11 GMT
I used to use the NM pharmacy but they were out of stock on a lot
of drugs plus I got worried that their generics were inferior
so I switched to the Tom Thumb pharmacy.  They didn't seem to
have much price difference anyway.  And you really can't compare
Wallmart with Eckerds because one is a grocery store and one is
a drug store.

I still buy groceries there occasionally (they are closer than others)
but feel guilty doing so because backwards Texas has the highest rate
of people without health coverage (25%) in the entire industrialized
world and Wallmart contributes to the problem since most of their
employees can't afford health insurance.  

Probably some of the people working at the NM pharmacies in Dallas
Texas cannot themselves afford the medicines they handle and so
they sneeze or cough into the medicine bottles to get revenge.

>X-MessageID: <pb1031rbn10573@dizum2.dizum.com>
>
[quoted text clipped - 52 lines]
>yourself lucky.  But they've been so successful in north Texas doubt it'll
>be long before you see them next door to you.
 
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