:>... pharmacies which barely break even
:>due to the AWP-25% plus 30 cents a
:>typical insurance plan provides...
: That's a curious thing to say.
: Where'd you learn to talk like that?
Comments in Line....
>I'm glad there's been at least some semblance of an intelligent reply to
>my post. Unlike the first few Rph's who thought I was a pig and wanted to
>mud-wrestle with me.
I honestly remember reading your first post and it did not give me
that impression of you at all.
>I'm going to go on the offensive a little here. I don't mind honest
>disagreement with what I write.
Not a problem with me...lol...I have a thick skin too..
>Does just the mention of Wal-Mart inspire such such hatred that some of
>you need to vent your anger here, or is it *me* you're angry at? I'm
>curious to know.
Heck Wal Mart does not bug me at all except that they can undersell
almost anyone on the planet because of their ability to "deal" with
their suppliers.. As for you personally I just did not see many
replies that were targeting you...must have missed them
>However, I will say that some of you Rph's might want to sometime think
>about what happens in your store outside the pharmacy. I realize that
>it's a full-time job (mabye even 2!) inside the pharmacy, but maybe think
>a little about where your paycheck might come from.
Sorry I am retired and worked for 30 years for a food/drug chain and
I was the manager ..responsible for everything that was not a food
item in the entire store... from trash bags, to magazines, to sewing
materials... PLUS the Pharmacy itself...honesty I really did let my
assistant manager have control over the Rx counter.. I wanted to make
sure that the Kitty Litter (very high gross profit item) was stocked
correctly ...and make sure my shelves were well stocked, fronted,
faced, and neat.
>I'm posting from the perspective of a customer, not a pharmacist. Like
>most customer, I want the following
Believe it or not I also am a customer...
>1) Fast Service (probably most important)
Yes I agree that fast service is very important BUT speed
behind the Rx counter has to be kept in prespective... SLOW service
would drive me out or the store never to returen and I assume most
customers are like that.
>2) Low Prices
Reasonalble prices...sorry I will not sell an item for less then i
have to pay for it... PROFIT (reasonable) is not a dirty word
>3) Other shopping conveniences like unlocked restrooms
Can not belive that anyone would lock a restroom... no other
comment
>4) Decent quality bags
Sorry but no retailer is going to give you a bag that costs 3 cents...
but bags that tear or fail before you even get to the front door is a
little much...
>Wal-Mart gives me all of these. The chain drugstores generally don't. I
>don't care what pharmacists' opinions of working at Wal-Mart are, I'm a
>*customer* and I'm going to shop where I choose to.
Again no problem with me.... my only complaint with wal mart is that
they pay so much less for their help...and do not offer any health
insurance to most of their employees...puts most other retailers at a
major disadvantage
>In case you're not familiar, the NM's are not full-size Wal-Mart's they
>are much smaller maybe twice the size of a Rite-Aid. In some areas there
>are lots of them and they have been terrorizing the major supermarkets.
Never even heard of a NM ...
>They've got to be heavily eating away at the chain drugstores, too.
>I've hardly ever been in one since the NM's have opened, and I'm simply
>telling you here **as a customer** why I don't like the drugstores, and
>suggesting some of you improve your customer service a little.
THAT I AGREE WITH.... (all caps) could never believe that any
retailer would ignore customers...but it is happening more and more
mostly because of labor costs and the profit squeeze.
>I wish at least one of you would sometime talk to your boss (i.e. the
>store manager) about this
I was a store manager... I had no instore BOSS
IAsk them what a 10 percent drop in store sales
>might do to your pharmacy's budget. Might easily happen if an NM opens up
>next door to you. But if you'd rather insult me, go right ahead! It
>entertains me, I'm confident about myself and won't feel the least bit
>insulted.
Our major fear is that the formulas corporate uses to come up with
payroll hours would be so devestating that we would never even afford
to have a cashier on duty.... The formulas are based on many factors
not gross sales...But your point is well taken...
LOL...I also am confident WITH myself... and glad you are too...
Bob Griffiths