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Medical Forum / General / Pharmacy / December 2003

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Pharmacy software

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MacUser - 02 Dec 2003 11:36 GMT
Am thinking about purchasing new pharmacy software. Any comments on your
present system (good and bad), including ease of use, technical support and
cost (both non-recurring and monthly recurring charges).

TIA.
rxjda - 02 Dec 2003 18:17 GMT
Stay away from QS/1. It's overpriced and support isn't the greatest.

Have you spoken with your primary? Maybe they have something.

>Am thinking about purchasing new pharmacy software. Any comments on your
>present system (good and bad), including ease of use, technical support and
>cost (both non-recurring and monthly recurring charges).
>
>TIA.
MacUser - 03 Dec 2003 00:15 GMT
> Stay away from QS/1. It's overpriced and support isn't the greatest.
>
[quoted text clipped - 5 lines]
>>
>> TIA.

It's for a new professional pharmacy, and hence there is no "primary." Am
considering all software packages out there. Would appreciate hearing
comments on your present system, both good and bad (as well as cost, tech
support, ease of use, etc.).
rxjda - 03 Dec 2003 20:40 GMT
>> Stay away from QS/1. It's overpriced and support isn't the greatest.
>>
[quoted text clipped - 10 lines]
>comments on your present system, both good and bad (as well as cost, tech
>support, ease of use, etc.).

It's ok to use, but we'd probably switch if it wasn't for the pain of
learning a new system.

In my opinion, they could be a lot easier to deal with. We got a new
computer, then instead of sending the software or a tech out to
install it, we had to send the machine to them. I don't pay the bills,
so I don't know what monthly or annual costs are, but I believe they
got about $2000 to install the software and they're quoting us another
$700 for a signature device. Tech support is hit and miss. You're just
as apt to get a tech who is very knowledgable as you are to connect
with an idiot. It's a roll of the dice.

It runs on windows NT through XP. We're using the plain old community
pharmacy software package--no point of sale.
Brad Houck - 05 Dec 2003 03:02 GMT
I'm glad you asked this macuser ! I too am looking for new software for my
store. My wife and I opened a store about 2&1/2 yrs ago and we have
QS1.......it's the weakest link. I'd like to hear from anybody using Tech-RX
or another system.
> Am thinking about purchasing new pharmacy software. Any comments on your
> present system (good and bad), including ease of use, technical support and
> cost (both non-recurring and monthly recurring charges).
>
> TIA.
Dev - 07 Dec 2003 03:31 GMT
I am using TechRx Zadall system...it's ok......but you might wanna check out
the latest Kroll system (www.kroll.ca) ...the site has a demo movie....it's
more user friendly than TechRx's Zadall system (also called APS relief
sometimes)

> I'm glad you asked this macuser ! I too am looking for new software for my
> store. My wife and I opened a store about 2&1/2 yrs ago and we have
[quoted text clipped - 6 lines]
> >
> > TIA.
 
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