We just opened a new retail location. During one of the set up days, before
we even got meds in, somehow our phones became operational. A patient
touch-toned their refill in. We contacted them at home that we were having
is filled at another location, where they have been going. The patient
didn't reach the person who was picking it up for them, so we explained to
them, when they came through the drive through, that we didn't open for a
week and didn't have any drugs yet. The response: "Can I come inside and
get it?"
Deb
Years ago, I worked in a pharmacy where we used the H.L. Moore generic line,
and, of course, the name Moore was often marked on our prescription labels
next to the generic name of the drug. Once, a patient brought in a vial on
which we had placed the auxiliary label noting that the prescription had had
its last refill. When I pointed this out, he retorted, "What do you mean? It
says right here I can have more!"

Signature
Paul Trusten, R.Ph.
3609 Caldera Boulevard Apartment 122
Midland TX 79707-2872 USA
432-694-6208
ptrusten@cox.net
"There are two cardinal sins, from which
all the others spring: impatience and laziness."
---Franz Kafka
> We just opened a new retail location. During one of the set up days, before
> we even got meds in, somehow our phones became operational. A patient
[quoted text clipped - 6 lines]
>
> Deb
Glenn Gilbreath Jr. - 01 Jan 2002 06:00 GMT
>From: "Paul Trusten" <ptrusten@cox.net>
>Subject: Re: On the lighter side...
>Date: Wed, 22 Oct 2003 07:06:50 -0500
>Years ago, I worked in a pharmacy where we used the H.L. Moore generic line,
>and, of course, the name Moore was often marked on our prescription labels
>next to the generic name of the drug. Once, a patient brought in a vial on
>which we had placed the auxiliary label noting that the prescription had had
>its last refill. When I pointed this out, he retorted, "What do you mean? It
>says right here I can have more!"
>"There are two cardinal sins, from which
>all the others spring: impatience and laziness."
> ---Franz Kafka
>> We just opened a new retail location. During one of the set up days,
[quoted text clipped - 9 lines]
>>
>> Deb
Hey, I get some of those that have trouble reading labels also, Paul!
On my Rx label, the PDX system prints the "drug exp date", expiration
date for the drug...yep, you guessed, try as I might, I have trouble
with 60 to 70 percent of people claiming "You printed the Rx expires
on 9/23/04 on the label! What do you mean my Rx expired August 23 2003?"
But, one of my all-time favorites, the label lists remaining refills like
"REFILLS 1" or "REFILLS 8", if none left "NO REFILLS"...had a lady once
claim that meant she "Had not used any of her refills!!"
C U L8R!
Wiz <{;-)
Wizard57M
Glenn Gilbreath Jr.
Registered Pharmacist
http://members.surfbest.net/wizard57m@surfbest.net/index.htm
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