Medical Forum / General / General / January 2006
Do I own my medical records? (CT)
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Anonymous - 02 Jan 2006 04:44 GMT Do I own my medical records? (CT)
Hi folks, I need an expert opinion on this.
I had a Massachusetts doctor who closed his practice. My medical records were moved from his office to a Massachusetts hospital. My doctor said in a letter that he suggested we go with one of two doctors taking his patients, Dr. A and B. Both physicians worked in this Massachusetts hospital. I selected Dr. B, a Mass and Connecticut doctor, and he retrieved my records from this Mass hospital and moved them to his office just a few miles over the Mass border, in Connecticut.
I have been unhappy with this physician for several reasons, and I went to his office and spoke to his receptionist (his wife) and told her that I had found a new physician (in New York state, if it matters).
She gave me a form to fill out and informed me that the only records they can transfer are those they crearted themselves (i.e. that Dr. B ordered)... This was one exam and one blood test, but my records are complex and fill a file folder! (They are all paper and not electronic, by the way.)
I explained the situation (Dr. B's receptionist is very aware of this situation -- many patients transferred their records to Dr. B.) but she feigned an inability to understand and just repeated that the cannot send the records from the original doctor who closed his practice. Even after I explained that his office is closed and he is long gone and she has originals... no go.
I don't want to have my records SHOWN to me. I don't want to be charged 45 cents per page copy and have bad photocopies sent to my new physician (per Connecticut General Statutes, ' 20-7c). I don't want to leave a ream of health data with a doctor who I am no longer going to who has no need for it. I want those originals in the folder sent to the new doctor, just like this doctor got them.
I presume I need a lawyer at this point, but before I pay the fee I'd like to know if I'm right in thinking that my original medical records do NOT belong to Doctor B, and/or belong to me.
Stuart A. Bronstein - 03 Jan 2006 01:54 GMT > I had a Massachusetts doctor who closed his practice. My medical > records were moved from his office to a Massachusetts hospital. My [quoted text clipped - 15 lines] > my records are complex and fill a file folder! (They are all paper > and not electronic, by the way.) My guess is that it's unethical for them to withhold your records. It's probably ok for them to charge you a reasonable copy charge, unless you paid for them already as a part of your past billings. In any case, contact these people for the whole story:
Massachusetts Board of Registration in Medicine 10 West St., 3rd Floor Boston, MA 02111 (617) 727-3086 / Fax:(617) 451-9568 (800) 377-0550
Paul Cassel - 03 Jan 2006 01:54 GMT [wants new dr to xfer files for free to newer dr]
> Do I own my medical records? (CT) <snip>
> I presume I need a lawyer at this point, but before I pay the fee I'd > like to know if I'm right in thinking that my original medical records do > NOT belong to Doctor B, and/or belong to me. Barring some MA law, you do not have any 'right' to force Dr. B into transferring a copy of your medical records without charge. You can request a full copy of your file sent to whoever you choose, but the copying and perhaps some transfer fee, is appropriate. That your original doc did not charge for the transfer isn't relevant to your case.
I'm unclear if a lawyer will help you aside from a general threat which may terrorize Dr. B into the free transfer. You should really examine the cost of a lawyer vs. just paying the demanded fee.
-paul ianal
O'Hush - 03 Jan 2006 01:55 GMT > Do I own my medical records? (CT)
> I presume I need a lawyer at this point, but before I pay the fee I'd > like to know if I'm right in thinking that my original medical records do > NOT belong to Doctor B, and/or belong to me. I'm not an expert on anything, but I've dug up some resources that will answer some of your questions. The records belong to the organization that prepared them; this link explains why:
http://law.enotes.com/everyday-law-encyclopedia/89984
In your shoes I would 1. Be certain the Mass hospital doesn't still have a copy. 2. If not, visit your new doctor and ask them to request your medical records from your current doc. They're likely to get a lot less static than you're getting.
Your Medical Record Rights in New York http://hpi.georgetown.edu/privacy/stateguides/ny/nyguide.html
(Scroll down and click on the "to next section" link -- I was confused and missed this at first)
Your Medical Record Rights in Massachusetts http://hpi.georgetown.edu/privacy/stateguides/ma/maguide.html
Pickin's were slim for Connecticut. The pertinent part is copied below the link:
http://www.ct.gov/opapd/cwp/view.asp?a=1756&Q=277258&opapdPNavCtr=%7C#HEALTHCARE _PROVIDERS
HOW DO I OBTAIN ACCESS TO MY RECORDS FROM A HEALTH CARE PROVIDER? We advise you to make the request in writing to the provider. Once you make the request a provider is required to supply to you complete and current information concerning your diagnosis, treatment and prognosis. Such information shall also be supplied any person you designate as your representative. You may request and receive this information orally. If you want a copy of your record, the request must be in writing. In furnishing a copy of the health record, the provider can not charge more than 45 cents per page and the cost of first class postage, if applicable. There are provisions for waiving the fee if you are considered indigent.
CAN THE HEALTH CARE PROVIDER DENY MY REQUEST? Your request may be denied if the provider determines:
the information is detrimental to your physical or mental health; or is likely to cause you to harm yourself or another, the information may be withheld. However, the information may be supplied to an appropriate third party or to another provider who may release the information to you.
CAN I APPEAL THE PROVIDER'S REFUSAL TO DISCLOSE MY RECORD? Yes. If disclosure is denied by a provider, you may, within 30 days of the refusal, petition the court for an order of disclosure. The court after a hearing and a private review, will order disclosure unless it determines that disclosure would be detrimental to your physical or mental health or is likely to cause you to harm yourself or another. We urge you to contact an attorney prior to initiating any appeal of this kind.
HOW DO I OBTAIN ACCESS TO MY RECORDS FROM A HEALTH CARE PROVIDER? We advise you to make the request in writing to the provider. Once you make the request a provider is required to supply to you complete and current information concerning your diagnosis, treatment and prognosis. Such information shall also be supplied any person you designate as your representative. You may request and receive this information orally. If you want a copy of your record, the request must be in writing. In furnishing a copy of the health record, the provider can not charge more than 45 cents per page and the cost of first class postage, if applicable. There are provisions for waiving the fee if you are considered indigent.
CAN THE HEALTH CARE PROVIDER DENY MY REQUEST? Your request may be denied if the provider determines:
the information is detrimental to your physical or mental health; or is likely to cause you to harm yourself or another, the information may be withheld. However, the information may be supplied to an appropriate third party or to another provider who may release the information to you.
CAN I APPEAL THE PROVIDER'S REFUSAL TO DISCLOSE MY RECORD? Yes. If disclosure is denied by a provider, you may, within 30 days of the refusal, petition the court for an order of disclosure. The court after a hearing and a private review, will order disclosure unless it determines that disclosure would be detrimental to your physical or mental health or is likely to cause you to harm yourself or another. We urge you to contact an attorney prior to initiating any appeal of this kind.
Good luck.
--Patti
Mike Jacobs - 05 Jan 2006 16:47 GMT > Do I own my medical records? (CT) Pursuant to HIPAA, you are the one in control of release of the _information_ in those records. But if you're asking about the original records themselves, the doctor's office usually retains custody of those, even if you switch to another doctor. They would copy, with your permission, the material in the file and send it to whomever you designate. If local law permits them to charge a copying fee for this, they probably will. Most doctors, at least here in MD, will give a copy of the record to the patient himself for that purpose without charge even if they charge for copies that go to a lawyer or insurance company or another doctor. You'd have to ask a CT lawyer what the rule is there.
If you're talking about ownership of the actual media on which the records are stored, why wouldn't those belong to the doctor who created them? It's his paper, his ink, his xray film, his electricity, his computer disks that he used to create them and that they're stored on. You as the patient are entitled to full access to the information they contain, but he's also entitled to keep the materials he actually created in the course of his practice. If there are some papers in the file that _you_ actually provided to the doctor in original form, he should return those to you, but he is entitled to keep a copy of those materials you provided.
<History of the situation snipped>
> I explained the situation (Dr. B's receptionist is very aware of this > situation -- many patients transferred their records to Dr. B.) but she > feigned an inability to understand and just repeated that the cannot send > the records from the original doctor who closed his practice. Even after > I explained that his office is closed and he is long gone and she has > originals... no go. Dr. B's office has to retain the originals because Dr. A gave them that responsibility when he closed his practice. They need to be able to show what was, and wasn't, in your original records if the need should ever arise as evidence in a legal matter, or to copy them to other doctors, and presumably the information in them can be adequately and completely passed on by copying the file (or the relevant portion of it) to the new recipient.
> I don't want to have my records SHOWN to me. I don't want to be charged > 45 cents per page copy and have bad photocopies sent to my new physician > (per Connecticut General Statutes, ' 20-7c). I don't want to leave a ream > of health data with a doctor who I am no longer going to who has no need > for it. He does have a need for it. If you sue him, or Dr. A, for malpractice, he will want to retain the original records as evidence, and IMO the law will not make him give them up unless CT has a provision that overrides HIPAA that would make him do so.
> I want those originals in the folder sent to the new doctor, just > like this doctor got them. That's not a direct analogy. The only reason doctor B got the originals instead of a copy is because Doctor A closed his practice and made Doctor B the official repository of Dr. A's original records. Those records originally belonged to Dr. A, and if Dr. A were still in practice, Dr. A is the one who would retain the originals and would make copies for any authorized person who needed them, including you.
> I presume I need a lawyer at this point, but before I pay the fee I'd > like to know if I'm right in thinking that my original medical records do > NOT belong to Doctor B, and/or belong to me. I don't usually tell people _not_ to consult a lawyer, and you are certainly welcome to do so, but I can't see yet what the problem is. If you get good, clear copies of your entire file, which you can verify if need be by actually looking at the originals and comparing them (a tedious task, but doable) then why would you need the originals? If Dr. B persists in hiding the _information_ from you by refusing to provide clear copies and/or by refusing to let you compare the copies with the originals while visiting in Dr. B's office, then by all means your rights have been violated and you should consult a lawyer to discuss your available remedies. Good luck,
-- This posting is for discussion purposes, not professional advice. Anything you post on this Newsgroup is public information. I am not your lawyer, and you are not my client in any specific legal matter. For confidential professional advice, consult your own lawyer in a private communication. Mike Jacobs LAW OFFICE OF W. MICHAEL JACOBS 10440 Little Patuxent Pkwy #300 Columbia, MD 21044 (tel) 410-740-5685 (fax) 410-740-4300
A Michigan Attorney - 05 Jan 2006 16:47 GMT [OP wants to get all his medical records in the custody of a particular doctor, but the doctor's staff won't release outside records, claiming that they can only release records they generated].
The federal Health Insurance Portability and Accountability Act (HIPAA) is both the culprit and the possible rescuer here. Since its effective date in 2004, medical service providers have been cautious about releasing medical records. Some will voluntarily release all records in their custody. Others will voluntarily release only records they generated, regardless of what the patient's signed authorization says.
Regardless of what the doctor's staff believes, you do have the right to a copy of your medical records in their custody. 45 CFR 164.524(a)(1). You must pay a "reasonable, cost-based fee" for copying and shipping the records. 45 CFR 164.524(c)(4).
You can read about your rights under HIPAA here:
http://www.access.gpo.gov/nara/cfr/waisidx_05/45cfr164_05.html
> I presume I need a lawyer at this point, but before I pay the fee I'd > like to know if I'm right in thinking that my original medical records do > NOT belong to Doctor B, and/or belong to me. You may need a lawyer, but maybe not. If you politely explain your rights to the records clerk (don't waste your time with the receptionist) and back them up with the information from the web site above, you might get what you want. I recommend being polite and business-like. Medical providers deal with rude patients all day long.
Stan Brown - 09 Jan 2006 05:26 GMT Thu, 05 Jan 2006 11:47:40 -0500 from A Michigan Attorney <miattorney@gmail.com>:
> Regardless of what the doctor's staff believes, you do have the right > to a copy of your medical records in their custody. 45 CFR > 164.524(a)(1). You must pay a "reasonable, cost-based fee" for copying > and shipping the records. 45 CFR 164.524(c)(4). What does "cost-based" mean? For example, would "our actual cost plus 200%" qualify?
And does this "cost-based" in Federal law override New York state law,[1] which allows a staggering 75 cents a page, for photocopies?
[1] http://hpi.georgetown.edu/privacy/stateguides/ny/nyguide.html
 Signature If you e-mail me from a fake address, your fingers will drop off.
I am not a lawyer; this is not legal advice. When you read anything legal on the net, always verify it on your own, in light of your particular circumstances. You may also need to consult a lawyer.
Stan Brown, Oak Road Systems, Tompkins County, New York, USA http://OakRoadSystems.com
Paul Cassel - 10 Jan 2006 14:07 GMT > Thu, 05 Jan 2006 11:47:40 -0500 from A Michigan Attorney > <miattorney@gmail.com>: [quoted text clipped - 10 lines] > > [1] http://hpi.georgetown.edu/privacy/stateguides/ny/nyguide.html I would think that if it came down to a court case on copying costs, the doc, if he was accused of charging too much would cite NY law as support for his charges. It'd be up to the judge to decide what's reasonable for the locale.
Copying medical records isn't a matter of feeding something into a chute and paying $.04 / page in actual fees for the copier. It can take a lot of effort to bind, unbind, sort and place the to be copied material. Thus labor costs at locale would affect how much the actual cost was to the doc.
A Michigan Attorney - 10 Jan 2006 14:07 GMT > Thu, 05 Jan 2006 11:47:40 -0500 from A Michigan Attorney > <miattorney@gmail.com>: [quoted text clipped - 5 lines] > What does "cost-based" mean? For example, would "our actual cost plus > 200%" qualify? I have not read any cases interpreting that regulation.
> And does this "cost-based" in Federal law override New York state > law,[1] which allows a staggering 75 cents a page, for photocopies? Yes, if (pursuant to HIPAA's supremacy provisions) it provides the patient with greater protection than New York's law does.
Mike Jacobs - 09 Jan 2006 05:26 GMT > Regardless of what the doctor's staff believes, you do have the right > to a copy of your medical records in their custody. 45 CFR [quoted text clipped - 4 lines] > > http://www.access.gpo.gov/nara/cfr/waisidx_05/45cfr164_05.html Yes, that's all well and good, but it feels like I was the only respondent to OP who read his post to mean that OP wanted the actual, original records to be given to him? The office of Dr. B did offer to copy the records for him, and to give him the originals of the records they created, but refused to give him the originals from Dr. A's office that had been transferred to Dr. B when Dr. A closed his practice. This wasn't good enough for OP, who wanted them to turn over to him the originals of everything, i.e. Dr. A's whole file.
Would you agree with me that Dr. B has no obligation under HIPAA or otherwise to give OP full ownership, possession and custody of Dr. A's ORIGINAL medical records on OP?
-- This posting is for discussion purposes, not professional advice. Anything you post on this Newsgroup is public information. I am not your lawyer, and you are not my client in any specific legal matter. For confidential professional advice, consult your own lawyer in a private communication. Mike Jacobs LAW OFFICE OF W. MICHAEL JACOBS 10440 Little Patuxent Pkwy #300 Columbia, MD 21044 (tel) 410-740-5685 (fax) 410-740-4300
Joe Morris - 10 Jan 2006 14:07 GMT >Would you agree with me that Dr. B has no obligation under HIPAA or >otherwise to give OP full ownership, possession and custody of Dr. A's >ORIGINAL medical records on OP? I don't recall that the OP cited any specific situation that would require the availability of original records, but that doesn't mean that one could not exist. Litigation could be one reason why originals would be required; another would be a medical qualification evaluation.
An example of the last could be one in which a pilot is attempting to convince the FAA to issue a medical certificate following recovery from a disqualifying condition such as coronary disease. The FAA procedures explicitly state that only originals of certain records such as films must be provided and that copies are unacceptable. (No, I've never had to argue this so I don't know how inflexible the FAA would be on this point...but the requirement is explicitly laid out in the Aviation Medical Examiner's handbook.)
Joe Morris (not a lawyer)
Happy Dog - 12 Jan 2006 16:33 GMT > "Mike Jacobs" <mjacobslaw@gmail.com> writes: > [quoted text clipped - 15 lines] > point...but the requirement is explicitly laid out in the Aviation > Medical Examiner's handbook.) I'm in Canada. When they upgraded ECG machines, many pilots, including me, had to undergo treadmill testing. My medical records went all over the GD place. They're back with my GP now. But I've no idea who has copies now.
moo
Stan Brown - 10 Jan 2006 14:07 GMT Mon, 09 Jan 2006 00:26:07 -0500 from Mike Jacobs <mjacobslaw@gmail.com>:
> Would you agree with me that Dr. B has no obligation under HIPAA or > otherwise to give OP full ownership, possession and custody of Dr. A's > ORIGINAL medical records on OP? Logic is dangerous, but...
If Dr A (when living) were obligated to turn over originals on request, then Dr B would still be obligated to turn them over on request. Dr A can't give Dr B a right (the right to keep Dr A's originals) that she doesn't have herself.
On the other hand, if I'm reading correctly then no doctor is obligated to turn over originals. Therefore the OP did not have the right to get Dr A's originals from Dr A, doesn't have the right to get Dr B's originals from Dr B, and doesn't have the right to get Dr A's originals from Dr A.
If that's correct, and I were Dr B, I wouldn't turn over the originals I had created without making a copy of everything, just in case I got sued later for some issue that had arisen in medical care.
 Signature If you e-mail me from a fake address, your fingers will drop off.
I am not a lawyer; this is not legal advice. When you read anything legal on the net, always verify it on your own, in light of your particular circumstances. You may also need to consult a lawyer.
Stan Brown, Oak Road Systems, Tompkins County, New York, USA http://OakRoadSystems.com
David Chesler - 11 Jan 2006 21:24 GMT > Logic is dangerous, but... > > If Dr A (when living) were obligated to turn over originals on > request, then Dr B would still be obligated to turn them over on > request. Dr A can't give Dr B a right (the right to keep Dr A's > originals) that she doesn't have herself. It's not clear how much input OP had in this. The situation could also be read that Dr. A released the records to Dr. B for OP, and has now discharged his obligation to OP, since he would have released them to Dr. C or to any other doctor of OP's choosing. Dr. A didn't charge for releasing or copying (and gave the originals since he was liquidating his practice) but OP has now had his records deposited with a place that isn't so free with them.
In the extreme case, OP might have instructed Dr. A to destroy his records (to the extent allowed). If he later regrets this decision the document-shredding company doesn't have the same obligation as did Dr. A to present undestroyed documents to OP.
 Signature - David Chesler <chesler@post.harvard.edu> Iacta alea est
A Michigan Attorney - 10 Jan 2006 14:07 GMT > > Regardless of what the doctor's staff believes, you do have the right > > to a copy of your medical records in their custody. 45 CFR [quoted text clipped - 17 lines] > otherwise to give OP full ownership, possession and custody of Dr. A's > ORIGINAL medical records on OP? I agree that HIPAA creates no such obligation. I don't know about the laws of Massachusetts or Connecticut, which may do so. I do agree that, generally, records generated by a private party belong to that person.
I find it interesting that OP's new doctor didn't request the records directly from Dr. B, which is SOP for every doctor I've ever dealt with. Perhaps OP hasn't yet been accepted as a patient by the new doctor.
Mike Jacobs - 09 Jan 2006 05:26 GMT > Regardless of what the doctor's staff believes, you do have the right > to a copy of your medical records in their custody. 45 CFR [quoted text clipped - 4 lines] > > http://www.access.gpo.gov/nara/cfr/waisidx_05/45cfr164_05.html Yes, that's all well and good, but it feels like I was the only respondent to OP who read his post to mean that OP wanted the actual, original records to be given to him? The office of Dr. B did offer to copy the records for him, and to give him the originals of the records they created, but refused to give him the originals from Dr. A's office that had been transferred to Dr. B when Dr. A closed his practice. This wasn't good enough for OP, who wanted them to turn over to him the originals of everything, i.e. Dr. A's whole file.
Would you agree with me that Dr. B has no obligation under HIPAA or otherwise to give OP full ownership, possession and custody of Dr. A's ORIGINAL medical records on OP?
-- This posting is for discussion purposes, not professional advice. Anything you post on this Newsgroup is public information. I am not your lawyer, and you are not my client in any specific legal matter. For confidential professional advice, consult your own lawyer in a private communication. Mike Jacobs LAW OFFICE OF W. MICHAEL JACOBS 10440 Little Patuxent Pkwy #300 Columbia, MD 21044 (tel) 410-740-5685 (fax) 410-740-4300
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