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Medical Forum / General / Laboratory / November 2007

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Change of Shift form

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artemis1955@aol.com - 03 Oct 2007 08:32 GMT
Hello....Hey, does anyone use a change of shift report form? We were
just told to start documenting important info for the next shift due
to an upcoming inspection; however, I can't find a compatible form.
Presently, we're just jotting down whatever comes to us as we're
leaving. It looks unprofessional and sloppy, not to mention it's never
done by anyone on any shift. Anyone have any advice on where I can
find a form for this? I looked on the web and was unsuccessful. Thanks!
JEDilworth - 03 Oct 2007 18:45 GMT
I found this template site on Microsoft.

http://office.microsoft.com/en-us/templates/CT101043361033.aspx?av=ZWD000

None of them really fit, but it gives you an idea what you can do with
WORD. You can be very creative in WORD. Just decide what you want to
include on the shift report, have someone with WORD or EXCEL experience
make up the form, copy a bunch of them and you're set.

It would be nice if we had a form, as sometimes info from shift to shift
is lacking. I'll bring it up to my team leader. It probably wouldn't be
necessary on a daily basis - just if there were complicated situations
pending.

Judy Dilworth, M.T. (ASCP)
Microbiology

> Hello....Hey, does anyone use a change of shift report form?
Manky Badger - 03 Oct 2007 19:17 GMT
> Hello....Hey, does anyone use a change of shift report form? We were
> just told to start documenting important info for the next shift due
[quoted text clipped - 3 lines]
> done by anyone on any shift. Anyone have any advice on where I can
> find a form for this? I looked on the web and was unsuccessful. Thanks!

We have a handover log, but I can't help but feel it's pretty much a waste
of time as rarely there's anything out of the ordinary to say.
However legislation says we must have one, so we have three columns -
"date", "message" and "read by". The message is "business as usual" 99.9% of
the time, and it's just more paper to be stored.
L C - 05 Oct 2007 20:16 GMT
Telling you to start documenting something just before an inspection is bad
management ...

JCAHO has asked everyone -- nurses, techs, etc -- to develop good methods of
"handing-off" important information to the next responsible party.  It
doesn't have to be hand-written, although most places choose to do so.
Unprofessional and sloppy are minor considerations ... it has to be
universally used and effective in improving communication between shifts.

We use our Pending Log as a communication device between shifts.  We print
them off by area (not by workstation) about a half-hour before the end of
the shift, and write down everything the next operator needs to know,
including the status of outstanding work, insturment issues, how awful the
workload has been, etc.  We both sign it, and the log gets filed for two
months.  When tracing a problem backwards, we're able to see exactly where
the oversight occurred and use the information to troubleshoot and improve
our process.
Manky Badger - 05 Oct 2007 20:52 GMT
> Telling you to start documenting something just before an inspection is
> bad management ...

Disagree.
Telling you to document something just before an inspection is a sign that
the inspectors are loking for some irrelevent trivia. MHRA, CPA are good
cases in point.

Anything that *needs* doing in a lab is already done.
artemis1955 - 12 Nov 2007 08:32 GMT
So, LC....We meet again. And to think you thought you were being sly. Some
things never change. And, yes, I'm aware of the whole JCAHO bullshit...but,
where I work now, there are NO...NONE....NADA...pieces of paper that tell the
techs to do anything. You'd hate it here. I fact, I (ME) am having a little
problem with it. Oh well....Thanks for the negative answer to my question. As
I said, some things never change. Hope things are going well for you.
                               you-know-who

>Telling you to start documenting something just before an inspection is bad
>management ...
[quoted text clipped - 13 lines]
>the oversight occurred and use the information to troubleshoot and improve
>our process.
 
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