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Medical Forum / General / Laboratory / October 2005

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Why so much blood for a cholesterol test?

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JT626 - 07 Oct 2005 17:20 GMT
I just had a cholesterol test: HDL, LDL, Triglycerides.
Why did the phlebotomist draw so much blood?
Wouldn't a couple of drops suffice?

I had to pay for this test because Blue Cross of California PPO wouldn't
pay for it, even though the test was recommended by my doctor.
But the lab would not release the results to me; they wanted me to get it
from my doctor.
I paid the lab directly for the test, and the lab won't give me my own
results?
Why is this?

I am thinking of buying the CardioChek device (about $170 + supplies) to
measure my cholesterol levels myself.
Does this device give results that are comparable to a professional lab?

Thanks.
John Gentile - 08 Oct 2005 06:55 GMT
> I just had a cholesterol test: HDL, LDL, Triglycerides.
> Why did the phlebotomist draw so much blood?
[quoted text clipped - 13 lines]
>
> Thanks.

Laboratory testing is not usually done on "just a couple drops of
blood". First of all, the testing is done on the serum portion of the
blood - we centrifuge the sample to separate the blood cells from the
liquid portion. This usually gives us about half of the sample to use
for testing. Our modern lab instruments are capable of testing on much
less serum then a few years ago and labs have made progress in reducing
the amount of blood drawn using smaller tubes. The cost of the test has
nothing to do with the amount of blood taken - it is the huge
investment in college degreed staff, very sophisticated analyzers,
computer systems, buildings built to code so that infectious disease
doesn't spread.

In most states (I think all US states) it is illegal for a laboratory
technologist to give out any lab results except to the doctor ordering
the test. The lab staff does not know about the medical history,
problems, clinical signs and symptoms to be able to discuss the results
with the patient. Only the doctor can do that.

Home testing devises have gotten better in the last few years, however
even if the results are within 10% of the true lab value there is a lot
of things to consider when looking at cholesterol. It is only 1 value
that is looked at for heart health, and there are many more, some of
which are lab tests and others are tests that are done in the doctors
office like blood pressure, EKG, the overall physical exam the doctor
performs. Some of the lab tests that can be ordered by a doctor are
High Sensitivity C-REactive Protein, Homocystine, LDH, CPK, B-type
Natriuretic Peptide.

Don't be afraid to discuss your concerns with your doctor, maybe he can
work with you to understand your lab results or find a place that can
do them cheaper or even find some sort of health care for you.

John Gentile, MS M(ASCP)
Laboratory Information Manager
Providence, VAMC
GEO - 08 Oct 2005 18:26 GMT
<snip>
>> I had to pay for this test because Blue Cross of California PPO wouldn't
>> pay for it, even though the test was recommended by my doctor.
>> But the lab would not release the results to me; they wanted me to get it
>> from my doctor.
>> I paid the lab directly for the test, and the lab won't give me my own
>> results?

<snip>
>In most states (I think all US states) it is illegal for a laboratory
>technologist to give out any lab results except to the doctor ordering
>the test. The lab staff does not know about the medical history,
>problems, clinical signs and symptoms to be able to discuss the results
>with the patient. Only the doctor can do that.

  I found this an interesting question, but unfortunately your reply
only covered the legal restrictions on the laboratories. I don't know
if you want to try to answer it, but if you know of any online
documents that address this question from an moral-ethical perspective
as to why patients should not see the results of their test I would
appreciate it.

  I seem to remember that in older times (and may be still in other
countries) the patient was supposed to pick up the results from the
lab and take them to the doctor.

 As the OP said, he paid for those test. Why should he not be
entitled to a copy of the results? The lab staff may not discuss the
results, but that is a separate issue.

 Geo
Robert - 08 Oct 2005 19:38 GMT
> <snip>
> >> I had to pay for this test because Blue Cross of California PPO wouldn't
[quoted text clipped - 27 lines]
>
>   Geo

In the US with the passage of HIPAA has made things difficult for everyone
and some labs have become very paranoid.
It is the easy way out be saying no results for everyone and only  those who
are required to see them is it acceptable to.
Our lab is computerized and they are able to trace every viewing of patient
results as we log on. They can trace who's looking at what.
Understand this, if we do testing on ourselves as patients, we are not
supposed to look up the results on ourselves on the computer.
We are supposed to go to medical records and sign off for a copy of our
results. The viewing of results is cause for termination in violation of
HIPAA. We are only able to view results in the course of our work or job.
Unrelated viewing is a violation because you did not get a signed release
from the person you are viewing. Their results are confidential and they
have control on who sees their results.
Any patient wanting results from our lab is referred to medical records and
they do the checking and legal tracking of info.
GEO - 08 Oct 2005 21:09 GMT
>> >On 2005-10-07 12:20:56 -0400, "JT626" <JT626*no_email_please*@aol.com>
>said:
[quoted text clipped - 7 lines]
>> >technologist to give out any lab results except to the doctor ordering
>> >the test..... Only the doctor can do that.

<snip>
>>   As the OP said, he paid for those test. Why should he not be
>> entitled to a copy of the results? The lab staff may not discuss the
>> results, but that is a separate issue.

>In the US with the passage of HIPAA has made things difficult for everyone
>and some labs have become very paranoid.
[quoted text clipped - 12 lines]
>Any patient wanting results from our lab is referred to medical records and
>they do the checking and legal tracking of info.

 Thank you. Interesting situation -not being allowed to look at your
own test results.

 I found one interesting article on  'Direct Access Testing'

'Consumer Access to Laboratory Testing and Information'
<http://www.ascls.org/position/DAT.asp>

 Geo
Robert - 08 Oct 2005 21:55 GMT
> >> >On 2005-10-07 12:20:56 -0400, "JT626" <JT626*no_email_please*@aol.com>
> >said:
[quoted text clipped - 32 lines]
>   Thank you. Interesting situation -not being allowed to look at your
> own test results.

One way of going around this is to actually do your own CBC and chem panel
and you obviously have to see them in order to enter them. When it comes to
send out testing then you are not allowed at our work place to see your own
results. Idiotic and I don't think it's legal but those are the instructions
from management that signs our pay check.
One of the none legal issues and you mentioned moral ones is that some
testing can be very emotionally hard to take and some people actually commit
suicide based on some testing. It is felt that a second party witness would
allow some type of intervention to be taken and preferably a professional
such as a doctor can provide guidance and intervention. People have
preconceived notions that might not be accurate and on the spot answers
might help.
I read your DAT and it includes HIV testing. If someone tested positive and
can't handle the results and takes things into their own hands only to have
a negative western blot confirmatory testing then that would be very sad. It
has happened. One couple were convinced they were HIV positive and committed
suicide.
The coroner found no evidence of HIV.
There are waived testing that does not require doctor orders such as those
found in drug stores for preganancy testing. For a short time we allowed
outpatients to come in and pay for pregnancy testing on their own. This was
discontinued by risk management.

HIPAA and DAT are different issues. I can't release info to someone else. If
someone does their own testing it is not a HIPAA issue which applies to
institutions on how to handle confidential information.

Although home testing glucose testing is over the counter, you can not come
into our laboratory and ask for a glucose test without a doctors orders and
we will follow HIPAA guidelines.
Our hands are tied by HIPAA, and depending on risk management lawyers at
institutions, legal considerations.

>   I found one interesting article on  'Direct Access Testing'
>
> 'Consumer Access to Laboratory Testing and Information'
> <http://www.ascls.org/position/DAT.asp>
>
>   Geo
GEO - 11 Oct 2005 02:41 GMT
>> >>   As the OP said, he paid for those test. Why should he not be
>> >> entitled to a copy of the results? The lab staff may not discuss the
>> >> results, but that is a separate issue.

>In the US with the passage of HIPAA has made things difficult for
>everyone and some labs have become very paranoid.

>One way of going around this is to actually do your own CBC and chem panel
>and you obviously have to see them in order to enter them. When it comes to
>send out testing then you are not allowed at our work place to see your own
>results. Idiotic and I don't think it's legal but those are the instructions
>from management that signs our pay check.
<snip>
> ...  includes HIV testing. If someone tested positive and
>can't handle the results ... One couple were convinced they
>were HIV positive and committed suicide.
<snip>
>... For a short time we allowed outpatients to come in and pay
>for pregnancy testing on their own. This was discontinued by risk management.

>HIPAA and DAT are different issues. I can't release info to someone else. If
>someone does their own testing it is not a HIPAA issue which applies to
[quoted text clipped - 4 lines]
>Our hands are tied by HIPAA, and depending on risk management lawyers at
>institutions, legal considerations.

 Interesting. It seems that fear of possible litigation (possible
financial costs) are what drives all the decisions.
 It is almost as if you cannot repeat to me something that I just
told you because it is supposed to be confidential.

 Are the arguments against allowing individuals to order and see the
results of tests just calculations of legal costs?

 Thanks.
 Geo
Robert - 11 Oct 2005 04:41 GMT
> >> >>   As the OP said, he paid for those test. Why should he not be
> >> >> entitled to a copy of the results? The lab staff may not discuss the
[quoted text clipped - 27 lines]
>   Interesting. It seems that fear of possible litigation (possible
> financial costs) are what drives all the decisions.
The laws are passed by legislators and the courts interpret them via
lawsuits. The legislators wanted to impose sanctions on the institiutions in
guarding patient confidentiality.
We have to abide by the law or we are exposed legally. We are private
institutions that rely on competition to florish so any bad PR can impede
business. Any patient dying at our doorstep can also do the same. These are
not government hospitals that can hide anything they want because they are
run by politicians.
They would all run to another hospital.
It is the competition that drives us in being the best otherwise they won't
come here.

>   It is almost as if you cannot repeat to me something that I just
> told you because it is supposed to be confidential.

If we were coworkers in an elevator we can not discuss anything previlaged
in front of third parties who might over hear us.
We have the daily surgery lists with names and type of operations pinned on
the bulletin board with the page of writing facing in and the back blank
side showing in the work place.
The information can be shared among coworkers as a part of work.
We talk to patients and that info becomes priviliged. Once they leave then
it gets problematic if they call us on the phone and want info.

>   Are the arguments against allowing individuals to order and see the
> results of tests just calculations of legal costs?

Laboratory personnel can not legally order any test they want.
Conflict of interest involving monetary gain. We need a written request from
one who is legally able to order a test. Once that is done we give the
results to the ordering party, doctor.
There is a list of low complexity testing that is sold over the counter that
patients may take advantage of. They are more able to understand the results
of those tests. The higher complexity testing  are too complex for the
normal person to understand. They can not order any tests.
They can be given a copy of tests only after red-tape.

>   Thanks.
>   Geo
GEO - 14 Oct 2005 09:27 GMT
>"GEO" <Me@home.here> wrote in message
>> >> >>   As the OP said, he paid for those test. Why should he not be
>> >> >> entitled to a copy of the results? The lab staff may not discuss the
>> >> >> results, but that is a separate issue.

>> >In the US with the passage of HIPAA has made things difficult for
>> >everyone and some labs have become very paranoid.

 'Patients seem to be affected more by overzealous attempts to comply
with  the privacy rule than they are by violations of it.'

 'In one case, doctors learned after performing a heart transplant
that the donated organ might have been infected. They requested the
donor's medical records, but the hospital refused to release that
information. Thus, they were forced to treat the transplant recipient
without knowing the cause of the potential infection.'

<http://www.medscape.com/viewarticle/455834>

>> >HIPAA and DAT are different issues. I can't release info to someone else.

  Why can't you release it to the individual having the test done?
You say that you can't tell if the person coming on the next day is
the same person that had the test?  Couldn't be a receipt be issued to
the person that had the test done? Now we are talking about the
mechanics of implementation, and not about whether the person has a
right to see the results, with or without the doctors involvement.

>> >Although home testing glucose testing is over the counter, you can not
>come into our laboratory and ask for a glucose test without a doctors orders
>> >and we will follow HIPAA guidelines.

  Why would that be? If HIPAA is about releasing information to third
parties, why would not the person be allowed to see their own results?

>The laws are passed by legislators and the courts interpret them via
>lawsuits.
<snip>

>Laboratory personnel can not legally order any test they want.
>Conflict of interest involving monetary gain. We need a written request from
>one who is legally able to order a test. Once that is done we give the
>results to the ordering party, doctor.

 So, the law defines who is allowed to order a test? Would that be
state law? (Provincial law in Canada?)
 Isn't there a possibility of confilct of interests by the doctors?
They could be paid by the number of exams, or could have a financial
interest in the labs?
 Who is the client or consumer? The one who is paying, or the one
that gives the request for another? Is the sick person a client, a
consumer, a patient, or an object?

>There is a list of low complexity testing that is sold over the counter that
>patients may take advantage of. They are more able to understand the results
>of those tests. The higher complexity testing  are too complex for the
>normal person to understand. They can not order any tests.
>They can be given a copy of tests only after red-tape.

 What is a normal person? How would be decided what tests are
understandable? Since it seems different from state to state, it seems
to have many possible answers.
 We are back as to the reasons for doing it this way, and it seems
that, as you mentioned, the decisions are being made by risk
management lawyers.

 Thanks

  Geo
Robert - 14 Oct 2005 18:52 GMT
> >"GEO" <Me@home.here> wrote in message
> >> >> >>   As the OP said, he paid for those test. Why should he not be
[quoted text clipped - 6 lines]
>   'Patients seem to be affected more by overzealous attempts to comply
> with  the privacy rule than they are by violations of it.'

True but what can we do as employees?

>   'In one case, doctors learned after performing a heart transplant
> that the donated organ might have been infected. They requested the
> donor's medical records, but the hospital refused to release that
> information. Thus, they were forced to treat the transplant recipient
> without knowing the cause of the potential infection.'

I don't know about that particuluar case but I can tell you that we get
calls all the time from Eye Bank centers concerning transplant donors
transfusion status. Same problem although they fax a signed release form for
medical informatio to us.

> <http://www.medscape.com/viewarticle/455834>
>
> >> >HIPAA and DAT are different issues. I can't release info to someone else.
>
>    Why can't you release it to the individual having the test done?

Results are released according to institutional policies. Our policy is for
them to go to medical records. Each institution must decide for themselves
on how to handle HIPAA compliance.
We comply with institutional policies or get fired.
The bottom line and I will not answer that question again as it if already
quite clear above in my answer, we follow institutional policies whether
right or wrong.

> You say that you can't tell if the person coming on the next day is
> the same person that had the test?
We have different personal different shifts etc so that type of personal ID
by looks is not enough.

Couldn't be a receipt be issued to
> the person that had the test done?
Those are insitutional matters and I don't see why not. The problem is
nobody really cares about their results. They are happy with the doctor
seeing them.

Now we are talking about the
> mechanics of implementation, and not about whether the person has a
> right to see the results, with or without the doctors involvement.

The mechanics are dictated by institutions and I don't care about the
specifics only about keeping my job.

> >> >Although home testing glucose testing is over the counter, you can not
> >come into our laboratory and ask for a glucose test without a doctors orders
> >> >and we will follow HIPAA guidelines.
>
>    Why would that be? If HIPAA is about releasing information to third
> parties, why would not the person be allowed to see their own results?

We don't know who "their own" results are within the context of HIPAA
compliance. The duty to investigate and document identification ID drivers
license et al and save a copy of a signed release or copy of information
that will be contained within the medical records. The person can claim they
did not authorize release of info but if we have a signiture on file then
there it is.
Paper work keeping in labs is not really a good thing. HIV consent forms
were being kept by the lab but because it belongs in the medical record
anyways like any other consent forms such as surgery and such that it is
best for medical records to handle everything.
I think I have been patient in answering you repeated question about why he
is not allowed to see his own results. This is my last post on this matter.
He is allowed to see his own results just not in the manner that "he" wants
to see it in.

> >The laws are passed by legislators and the courts interpret them via
> >lawsuits.
[quoted text clipped - 7 lines]
>   So, the law defines who is allowed to order a test? Would that be
> state law? (Provincial law in Canada?)
That is correct and probably both state and federal law as the scope of
practice is defined in both.

>   Isn't there a possibility of confilct of interests by the doctors?

That's an interesting and tricky question. A doctor is allowed to perform
diagnostic lab testing as it is under his scope of practice.
The scope of practice for every profession is defined in state law and
federal law. Who can order a test and who can perform a test is all spelled
out in there. A doctor can perform tests in his office. When a lab is formed
and he starts performing testing for other testing then it starts to change
as far as regulations goes.
Laboratories are regulated and must be under the direction of a pathologist
trained in laboratory practices and thus free from a direct conflict of
interest as they don't see patients.
By law the patient is allowed to take his presciption of lab tests to be
performed to any laboratory of his choice. This was specifically for
conflict of interest issues. The problem lies with HMO's as they are
restricted on where to go and who to see. They have collective agreements in
order to save money.

> They could be paid by the number of exams, or could have a financial
> interest in the labs?

Yes they may although the doctors usually only perform low complexity
testing as it is expensive to have lab equipment.
It is within their scope of practice for him to perform his own testing and
if he is in an HMO then the contracted lab will perform that testing
otherwise the patient is legally free to take his preciption to any lab in
the country and have it filled.

>   Who is the client or consumer?
Who is the client or consumer in Canada? It's the government.
In the US the patient has rights as do the HMO's and professionals have the
professional scope of practice.

The one who is paying, or the one
> that gives the request for another?

Every body has rights afforded by law.

Is the sick person a client, a
> consumer, a patient, or an object?

A person has rights whether sick or not.

> >There is a list of low complexity testing that is sold over the counter that
> >patients may take advantage of. They are more able to understand the results
[quoted text clipped - 5 lines]
> understandable? Since it seems different from state to state, it seems
> to have many possible answers.

Do you consider yourself normal so we can test you by me giving you a report
and have you interpret it for me.
Who are we kidding here? People not accustomed to reading lab reports won't
understand them. I know doctors outside their specialty have trouble with
some basic lab reports. I had an OB doctor insist on having the pathologist
on call come in and look at a blood smear in order to check for leukemia in
a mother that had a 20 K white count with a fairly benign differential with
toxic gran. As soon as the pathologist a couple of hours later drive in to
the lab I told him the OB doctor was nuts.

>   We are back as to the reasons for doing it this way, and it seems
> that, as you mentioned, the decisions are being made by risk
[quoted text clipped - 3 lines]
>
>    Geo

That's correct as medical lawsuits are one way of getting money.

Good luck last post here.
GEO - 15 Oct 2005 04:05 GMT
>> >>As the OP said, he paid for those test. Why should he not be
>> >>entitled to a copy of the results? The lab staff may not discuss the
>> >>results, but that is a separate issue.

>> >> >In the US with the passage of HIPAA has made things difficult for
>> >> >everyone and some labs have become very paranoid.

>>   'Patients seem to be affected more by overzealous attempts to comply
>> with  the privacy rule than they are by violations of it.'

>True but what can we do as employees?

>We comply with institutional policies or get fired.

>The mechanics are dictated by institutions and I don't care about the
>specifics only about keeping my job.

>I think I have been patient in answering you repeated question about why he
>is not allowed to see his own results. This is my last post on this matter.

  As I said in the very beggining:
  'I found this an interesting question, but unfortunately your reply
only covered the legal restrictions on the laboratories. I don't know
if you want to try to answer it, but if you know of any online
documents that address this question from an moral-ethical perspective
as to why patients should not see the results of their test I would
appreciate it.'

 You and the others only replied as to the HIPAA, the institutional
rules, and of the lawyers interpretation of financial risks
management.

>>   Who is the client or consumer?
>Who is the client or consumer in Canada? It's the government.
>In the US the patient has rights as do the HMO's and professionals have the
>professional scope of practice.

 I am not going to get into an argument about the Canadian system,
but I get the impression that you might have some wrong ideas about
how it operates.

>Do you consider yourself normal so we can test you by me giving you a report
>and have you interpret it for me. Who are we kidding here?
> People not accustomed to reading lab reports won't
>understand them.

 Whether it is useful or not is a different question, which was not
what I asked. And besides, you don't know what the person knows or
does not know. What if it was a retired doctor?

 Thank you for your replies.
 Geo
Mike Collins - 18 Oct 2005 20:46 GMT
This news item seems to point the way to a new freedom for UK patients to
view their lab (and other) results

http://www.e-health-insider.com/news/item.cfm?ID=1487

https://www.renalpatientview.org/

Signature

Mike Collins
UK
Mike&heather-at-oakwellmount-dot-freeserve-dot-co-dot-uk

"

John Gentile - 09 Oct 2005 02:05 GMT
>   As the OP said, he paid for those test. Why should he not be
> entitled to a copy of the results? The lab staff may not discuss the
> results, but that is a separate issue.
>
>   Geo

OK, Geo, I'll give you an example of an incident that happened to me. I
am a microbiologists and processed a culture from a child that grew an
organism called Hemophilus influenzae. This organism is not related to
the flu, but it can cause a devastating infection in young children.
The secretary from the doctor's office called and asked about the
status of the culture and I proceded to tell her about the importance
of the organism and that the doctor needs to be told right away. I had
no idea about how sick the child was or if this organism was going to
cause more problems for the child.

As it turns out the child was the secretary's son and she became
hysterical thinking that her child was going to die! The doctor had his
hands full calming her down and treating her son.

If I told you that your white blood cell count was high (which can
happen in leukemia) how can I be sure that you won't misinterpret the
finding - it could also be high in a tooth infection.

No I think that only a trained doctor should be the one to tell you
what your lab values are and that person is better prepared to deal
with any treatment options.

by the way, your Congress has mandated that all military veterans
served by the VA have to have access to their medical record. I can see
the lawsuits flying and worry about suicide attempts when they see
something that they mistake for bad news.

Signature

John Gentile, MS M(ASCP)
Laboratory Information Manager
Providence, VAMC

GEO - 09 Oct 2005 03:50 GMT
>"GEO" said:
>>   As the OP said, he paid for those test. Why should he not be
>> entitled to a copy of the results? The lab staff may not discuss the
>> results, but that is a separate issue.

>OK, Geo, I'll give you an example of an incident that happened to me. I
>am a microbiologists and processed a culture from a child that grew an
[quoted text clipped - 7 lines]
>hysterical thinking that her child was going to die! The doctor had his
>hands full calming her down and treating her son.

 But your example actually illustrates the point I made that
discussing the results might have to be treated as a separate issue.
 This sort of errors do happen. I was present in an hospital room
when one of the interns walked in and happily asked a woman how was
her newborn baby. While the nurse tried to console her, another intern
informed the first one that the baby had died.

<snip>
>No I think that only a trained doctor should be the one to tell you
>what your lab values are and that person is better prepared to deal
>with any treatment options.

  My question on this topic are: Why should the person be treated as
an idiot/moron/incompetent child? Why should the doctor be the one
that decides whether the person is or not entitled to see the test
results? And more precisely, Why should not the person be entitled to
a copy of the test she just paid for? Interpretation, counselling,
etc, are issues to be considered, but I don't know if assuming that
the person is incompetent is the best approach.

 Already there are some instances of doctor-independent tests. One of
them is the employment related drug testing, in which the employer
requests and get the test results. Another is the drug testing for
olympic athletes. I remember the first ones being criticized for being
used where they weren't needed, and the second -when the American
Olympic comittee opened the first labs-  for being used to test how
many days before a competition the athletes had to stop using whatever
drugs they were using (results were confidential on those days).

 How long as it been that consumers are able to buy off the shelf
medications?

 I found a couple more pages that deal with this issue:

<http://www.phppo.cdc.gov/cliac/cliac0303.aspx>
<http://www.ascls.org/position/DAT.asp>

>by the way, your Congress ....

 Actually I am in frozen Canada. :)

 Thanks.
 Geo
JEDilworth - 09 Oct 2005 06:53 GMT
In the US, due to HIPAA regulations, we cannot release results directly
to patients. We couldn't do that before HIPAA either. However, in
hospital based labs, the patient can go to medical records, sign a
release, and get all their results at any time.

With private labs, its a bit trickier. I personally have never had any
trouble getting results from my doctor. He just makes me a copy. I had a
harder time getting results from my vet on my cat than from my doctor.
All you have to do is ask nicely. I have seen doctors write ON THE LAB
ORDER that the patient is to get a copy of the lab results. It doesn't
happen often, but I think labs would accommodate this request if it were
on the original requisition. There is no way, however, that any lab will
give results to a patient via a phone request, as we have no way of
knowing who is at the other end of the line. We have had patient's
families call the lab for results on their kids. A few quick questions
can usually identify non-medical people. You can get involved in
lawsuits real quickly if you let yourself get drawn into this stuff, as
the HIPAA rules in the US now are very strict.

I have seen patients on this very newsgroup freak out with a test result
that is one unit higher than the normal range. Patients just don't
understand how lab testing is done - that's the bottom line. Lab work
has to be looked at as one piece of a puzzle, along with patient
history, medication history, physical examination, etc. Yes, of course,
one can educate themselves via books and the internet. Common lab
testing is not that hard to figure out. When things get tricky is when
you have complex radiology results, pathology results from biopsies
(including tumor staging), complex serological testing and antibody
titers with different immunoglobulin fractions, CBC results from a
patient with leukemia, weird esoteric testing that's only ordered given
a fairly precise and distinct diagnosis, 24 hour urine results on weird
fractions of urine. We won't even discuss results from microbiology as
these stump people all of the time. There are results that even some lab
professionals don't quite understand unless they are actually involved
in the testing themselves, as a lot of esoteric stuff in hospitals gets
sent out to even larger reference laboratories.

Bottom line - you can complain about this all you want, but techs in
laboratories have to abide by the rules of their employer and
governmental mandates on privacy. Best way around this is to build a
good rapport with your doc and I'm sure they will let you see any of
your lab results.

Judy Dilworth, M.T. (ASCP)
Microbiology

>    My question on this topic are: Why should the person be treated as
> an idiot/moron/incompetent child? Why should the doctor be the one
> that decides whether the person is or not entitled to see the test
> results? And more precisely, Why should not the person be entitled to
> a copy of the test she just paid for?
GEO - 12 Oct 2005 01:59 GMT
>In the US, due to HIPAA regulations, we cannot release results directly
>to patients.

 I am not familiar with the regulations, as I am in Canada, but I
thought it was only meant to protect the information from being
released to third parties, not to prevent the patients to see their
own information.   Isn't it so?

<snip>

>With private labs, its a bit trickier. I personally have never had any
>trouble getting results from my doctor. He just makes me a copy.

 And the original question was: Why does the individual paying for a
lab test need the doctor's permission to see the results of the tests?

> I had a
>harder time getting results from my vet on my cat than from my doctor.

 Did you have your cat's permission?  <grin>

> There is no way, however, that any lab will
>give results to a patient via a phone request, ....

 Understandable.

<snip>
<Interesting explanation>

 Thanks.
 Geo
Robert - 12 Oct 2005 03:46 GMT
> >In the US, due to HIPAA regulations, we cannot release results directly
> >to patients.
[quoted text clipped - 3 lines]
> released to third parties, not to prevent the patients to see their
> own information.   Isn't it so?

We don't know who is a third party in any given situation.  A patient comes
in on one day and returns the next day. How do we know it's not a third
party? The lab is a part of the permanent medical record and medical records
is best in dealing with those issues. It varies between institutions as they
have institutional policies that they have chosen to safeguard HIPAA
compliance.
If a doctor orders a lab test the doctor will get a copy of results and the
doctor can give a copy of the results to the patient.
Any critical value test results that need immedicate attention are called to
the doctor for his immediate action.
It is not just a legal question of HIPAA compliance. We can get fired for
not following hospital or institutional policies.
Make one slight wrong move and foul-up and you can be terminated. It has
happened once that I know of so I won't go into it.

> <snip>
>
[quoted text clipped - 3 lines]
>   And the original question was: Why does the individual paying for a
> lab test need the doctor's permission to see the results of the tests?

Going in circles. The doctor ordered the test even though the patient is
paying for it. That's why we no longer perform low complexity testing
allowed by CLIA that don't require a doctors order. If he doesn't trust the
doctor then don't go to him. It is ludicrous to think that one will question
the lab result and not the use of the test interpretation.
If the patient wants to see the results he should notify the doctor that he
wants the lab to give him a copy. At our instiution if this is done then we
comply with those wishes. If a request is made after the test is completed
then the regular way of obtaining results is followed.
If the order were for a urine substance abuse would you allow the patient to
see the results?
We don't do out-patient substance abuse testing where you have to watch them
pee and go through all kinds of motions in preparing and labelling. We just
said no. We don't do pre-employment drug screens also same reason.
We don't want to spend time in court and it's not worth it so we say no to
that type of testing whether the patients pays for it or not.

> > I had a
> >harder time getting results from my vet on my cat than from my doctor.
[quoted text clipped - 5 lines]
>
>   Understandable.

That is also a problem with FAX numbers. There has been on occasion that
wrong FAX numbers have been entered and sent to private household numbers
instead of the doctor.
Risk management has stepped in and proper cover-sheets are in place
threatening you will be thrown in prison if you don't return the info or
something like that.

> <snip>
> <Interesting explanation>
>
>   Thanks.
>   Geo
JT626 - 08 Oct 2005 18:37 GMT
> > I just had a cholesterol test: HDL, LDL, Triglycerides.
> > Why did the phlebotomist draw so much blood?
[quoted text clipped - 45 lines]
> work with you to understand your lab results or find a place that can
> do them cheaper or even find some sort of health care for you.

Thanks for the explanation, John.
You would be amazed how difficult it is to get the information you provided
from anyone in the industry these days.

My results:

Total: 269 (mg/dL)
Triglycerides: 222 (Yes, I did fast as required. I was very hungry when I
took the test)
HDL: 41
VLDL: 44
LDL: 184
Amazing I'm still alive, eh?
(I'm 40, male, 160lbs, 5'10")

Do labs ever inflate any of the test numbers because they (and some doctors)
may have a vested interest in drug companies that make cholesterol
medication?

Judging from the number (and frequency) of pharmaceutical sales reps you see
in doctors' offices these days, I'm inclined to believe some doctors may not
be as neutral as they once may have been.
Robert - 08 Oct 2005 19:40 GMT
> > On 2005-10-07 12:20:56 -0400, "JT626" <JT626*no_email_please*@aol.com>
> said:
[quoted text clipped - 72 lines]
> in doctors' offices these days, I'm inclined to believe some doctors may not
> be as neutral as they once may have been.

How are you employed so I can return the favor?
JEDilworth - 09 Oct 2005 03:54 GMT
I think it's rather insulting that you have asked the med techs on this
group for help, they've given you help, and then you accuse some lab
tech of increasing your total cholesterol numbers to help some
pharmaceutical company sell cholesterol lowering medications. We are
professionals, take pride in what we do, and don't just decide an
arbitrary result to give someone off the top of our heads. QC is
rigorous, and results aren't released if QC samples are out of range.

If you don't believe the numbers, pay for another set of tests at
another lab. Then, when the numbers come up similarly, you'll find you
only have yourself to blame for the lousy cardiac risk numbers.

As far as having to pay for the test, that's covered under whatever kind
of insurance you have. If you have a policy that doesn't cover
laboratory testing, that may be the problem. Labs are a business like
everyone else, and they need to get paid for the work they do.

Also, if you think you'll magically get better results by investing in a
home testing kit, be our guest.

Sheesh!

Judy Dilworth, M.T. (ASCP)
Microbiology (but used to do Chemistry years ago)

"JT626" <JT626*no_email_please*@aol.com> wrote in message
news:4348060c$0$2861> My results:

> Total: 269 (mg/dL)
> Triglycerides: 222 (Yes, I did fast as required. I was very hungry when I
[quoted text clipped - 12 lines]
> in doctors' offices these days, I'm inclined to believe some doctors may not
> be as neutral as they once may have been.
GEO - 09 Oct 2005 05:17 GMT
>I think it's rather insulting that you have asked the med techs on this
>group for help, .... We are professionals, take pride in what we do,
>and don't just decide an arbitrary result to give someone off the top
>of our heads. .....

<snip>
> Labs are a business like everyone else,...

 And I guess that some people might wonder if this might lead to
conflicts of interest. After all there are cases where that has
happened, eg. Arthur Andersen LLP/ Enron.
<http://en.wikipedia.org/wiki/Arthur_Andersen>

 Geo
JEDilworth - 09 Oct 2005 06:32 GMT
You cannot compare the laboratory system in Canada with the lab system
in the US. They're totally different as far as how they're run (private
non-profit/public non-profit vs. government), how they obtain revenue
(private and public insurers vs. government) and how they are funded
(insurance premiums vs. taxation/government).

Yes, there have been instances of conflict of interest. My point in the
posting you cite, however, was that lab technologists don't make up
results to satisfy pharmaceutical companies. That is what JT626 was
implying to my way of reading at least.

Judy Dilworth, M.T. (ASCP)
Microbiology

>   And I guess that some people might wonder if this might lead to
> conflicts of interest.
GEO - 11 Oct 2005 02:10 GMT
>You cannot compare the laboratory system in Canada with the lab system
>in the US. They're totally different as far as how they're run (private
[quoted text clipped - 6 lines]
>results to satisfy pharmaceutical companies. That is what JT626 was
>implying to my way of reading at least.

 I think that for someone that has no familiarity at all with the
system it will be a very opaque system, where one can not be sure
whether it has any similarities with any other businesses. And
considering the number of news of collusion, fraud and corruption it
becomes easy to be suspicious of any organization.

 Should we have blind faith on the organizations? There have been
some stories  critical of the management of the Toronto's Sick
Children Hospital, where business deals have influenced some
decissions.

 Should we believe in the honesty of the professionals? As JTJ626
pointed out, lawyers are also professionals. Also, I understand that
management in hospitals is not in the hands of heath professionals,
but in the hands of administrators with a specialty on hospitals.

 I guess that both systems, public and private, have the possibility
of corruption of some sort.

 I don't doubt what you are saying, but I am wondering how JTJ626
sees the situation, as he obviously does not quite trust the
institution, and I don't believe that he is unique in this opinion.

 Geo
JEDilworth - 11 Oct 2005 04:48 GMT
Bottom line is that lab results are critical to doctors' diagnoses.
Until you set up your own lab in your basement you'll have to trust us.
Doctors seem to trust our results or they wouldn't order so darned many
blood tests! You can crack on lawyers all you want, but when you need
one, no one else will do, will they? I blame a lot of this mistrust on
TV shows that blame mistakes on the lab, but that's another thread....

Home instruments can be fraught with problems also. There are QC
solutions you must buy at extra cost. If your QC is not in range, then
you'll have to troubleshoot your instrument. This is what lab techs do
on a daily basis in their jobs, and they're trained to do this stuff.
The glucose home testing instruments are pretty straight forward, but I
know some of the other ones are a bit more complex. Nurses have an
incredibly difficult time with point-of-care instrumentation (the
hospital jargon for those instruments you take to the bedside or you can
buy at home) and don't understand the need for quality control for them
[if you get an answer, it's got to be right]. Oversight of these
instruments, at least in our institution, remains with the laboratory.
We have two full time techs just making sure the nurses use them
correctly.

Yes, management runs the hospitals and the labs, but management is NOT
down IN the lab actually running the testing. I've never seen any of our
managers do actual testing where I work. Maybe they used to in another
life, but not now. They are involved in overseeing budgets, QC, hiring,
oversight of proficiency testing, making sure governmental regs are met,
etc.

Again, if you guys really want to believe lab techs are somehow
corrupting lab results for pharmaceutical companies, there's nothing any
of us can say to you to change your minds. I've found that when people
don't understand things, especially if they're complex, they start
making up stories to explain the complexities. Labs are busy complicated
places to work, with lots going on in many different departments, with
lots of expensive instruments doing a myriad of testing. If you've never
worked in one, it's difficult to figure out how they work. All of us
have tried to explain to friends and relatives how they work, only to
see their eyes glaze over. Most non-lab hospital people don't have a
clue, either.

I've about knocked myself out on this subject. You're free to believe
whatever you want. Just remember, next time when you have to go to the
ER, some lab person will be testing your blood, urine, or other body
fluid. If you need a blood transfusion, that tech will be crossmatching
your blood to find a compatible unit. Your doctor will be basing your
diagnosis partially on those results. We like what we do. We don't
calibrate instruments to keep pharmaceutical companies happy or in
business, or skew results for the government. We do what we do because
we went to school a long time to do it, and we enjoy it.

Judy Dilworth, M.T. (ASCP) - for 31 years
Microbiology
GEO - 12 Oct 2005 01:58 GMT
<snip>
> I blame a lot of this mistrust on
>TV shows that blame mistakes on the lab, but that's another thread....

 CBC radio had a program on the influence of TV shows on the
expectations of jurors, but, as you say, that is another thread.

>Again, if you guys really want to believe lab techs are somehow
>corrupting lab results for pharmaceutical companies, there's nothing any
>of us can say to you to change your minds.

 I think that you might have misunderstood my position in these
issues.

>I've found that when people
>don't understand things, especially if they're complex, they start
>making up stories to explain the complexities.

 And I think that this is a good  explanation for the views of some
people.

> We do what we do because
>we went to school a long time to do it, and we enjoy it.

 Thank you.
  Geo
JT626 - 12 Oct 2005 06:20 GMT
> .... you'll have to trust us.

Isn't that what a major Accounting firm told the Securities and Exchange
Commission? :)
I wish I could say the same to the Internal Revenue Service!

> Doctors seem to trust our results or they wouldn't order so darned many
> blood tests!

So what are a doctor's alternatives these days?

> Home instruments can be fraught with problems also. There are QC
> solutions you must buy at extra cost. If your QC is not in range, then
> you'll have to troubleshoot your instrument. This is what lab techs do
> on a daily basis in their jobs, and they're trained to do this stuff.

Would you say the average lab tech is better at QCing his instruments than
the average software developer is at QCing his software?
I'm not trying to knock lab techs (or software developers) here.
Just trying to show that things may not be as perfect as some of us would
like to believe.

QC has never been a profit center in any corporation.
When costs need to be cut, QC suffers.
Unless your lab has money coming out its windows.
Robert - 12 Oct 2005 07:05 GMT
> > .... you'll have to trust us.
>
[quoted text clipped - 14 lines]
> Would you say the average lab tech is better at QCing his instruments than
> the average software developer is at QCing his software?

The laboratory is monitored through blind testing of samples by outside
agencies that have no connection what so ever with the laboratory. These are
mandated by regulatory agencies.

"CAP Moves Toward Unannounced Inspections"

As part of our ongoing efforts to ensure that CAP accredited laboratories
are in continuous compliance and that they are prepared to provide quality
patient care at all times, the College is moving to unannounced routine
inspections in 2006.

Unannounced inspections are not new to the CAP. For many years, unannounced
inspections have been conducted for complaint investigations and for other
non-routine situations. The process is now being extended to inspections
that routinely occur every two years.

For laboratories following good laboratory practices on a daily basis, the
unannounced inspection process will simply be a validation of their
commitment to continuous quality patient care.

http://www.cap.org/apps/cap.portal?_nfpb=true&_pageLabel=lab_accred_lab_info_page

Please show me regulations requiring mandatory testing of QC software and if
the QC fails then the company can not allowed to produce that software.
We have laboratory inspections looking at QC by other independent
laboratories and state inspectors. We must show that the QC was performed.
If it's not documented then it doesn't exist.

"Laboratory Field Services (LFS) is the primary link between the health of
California citizens and quality oriented, accurate and reliable clinical
laboratory testing. LFS provides oversight for clinical and public health
laboratory operations and for the licensed and certified scientists and
other testing personnel who perform testing in clinical laboratories. To
find the service you are interested in previewing, use the Services
Directory to see an overview of our organization and its activities as well
as contact phone numbers for those seeking more personalized information."

http://www.dhs.ca.gov/ps/ls/lfsb/default.htm

We also have hospital regulatory agencies for the JCAH of hospitals with
their inspectors checking laboratory hospital functions.
http://www.jcaho.org/accredited+organizations/laboratory+services/survey+process
/lab_ppr.htm


> I'm not trying to knock lab techs (or software developers) here.
> Just trying to show that things may not be as perfect as some of us would
[quoted text clipped - 3 lines]
> When costs need to be cut, QC suffers.
> Unless your lab has money coming out its windows.

Read the above as you don't know what you are talking about.
John Gentile - 13 Oct 2005 05:11 GMT
> Would you say the average lab tech is better at QCing his instruments than
> the average software developer is at QCing his software?
[quoted text clipped - 5 lines]
> When costs need to be cut, QC suffers.
> Unless your lab has money coming out its windows.

The difference is that when software fails it looks bad for the
company. If lab testing fails then patients can die.

When I started in the lab many years ago my supervisor did annual
reviews and we were (and still are) held to a much higher standard than
you could possibly understand. I was told that for a BS level
technologist we were allowed only 1 major error per year and no more
than 3 minor errors. Try setting that standard in any other industry!

Signature

John Gentile
Editor
Rhode Island Apple Group

JEDilworth - 13 Oct 2005 22:12 GMT
Well put, John.

There can be a domino effect if the wrong results are reported. We are
inherently are very careful before reporting anything out because
treatment decisions are made based on what is reported. In the case of
blood bank results, i.e. blood type and crossmatch, the wrong blood
type, either as performed by the tech or as transfused by the floor, can
literally kill someone within a short period of time. With consequences
such as these, all QC must be in order. We all know that any of our work
could be subpoenaed at any time, and we are professional enough to know
this coming out of med tech school. We don't play fast and loose with
results and numbers because our job is to give as accurate of a result
as possible for a doctor to treat his patient with. When tests come out
funny, we consult our supervisors and/or medical directors to see what
the problem could be before reporting anything out.

In microbiology we have a bit more time to identify organisms, due to
the nature of microbiology itself - [plate specimen, incubate overnight,
look at specimen/perform subcultures and sensis as needed and reincubate
overnight/look at specimen again, etc. etc.) Other departments such as
hematology and chemistry generate mostly numerical results with a fast
turn around time, sometimes less than an hour, sometimes less than 24
hours.  I always tell new techs not to report anything out if there are
any problems with that result unless it's run by a supervisor and/or
medical director. Their tech number will be attached to that result and
this can be tracked in the computer system. Managers keep track of
errors by tech. While there is urgency for results, the urgency doesn't
include reporting anything out that's incorrect, just to get a result
out there. If doctors call inquiring why the result is delayed, we
explain to the best of our ability why there is a delay. Sometimes
they're not happy with our explanations, but they realize deep down that
we won't just give them a result that's wrong to keep them off our
backs.

I don't think you can compare software developers and lab technologists.
You can compare software developers to LIS (lab information systems)
developers, as they're both involved in software, and virtually all
laboratories today use computerized software to report out lab results.
The technologists are not involved with the LIS other than to use it to
report out results. We have LIS people to handle system glitches, etc.
and to work with the software vendors. LIS people also work with the
hospital IS (information systems) personnel. The bench technologist is
not involved in any of this.

Our job is to perform testing as quickly and accurately as possible to
serve our patients and ordering physicians.

Judy Dilworth, M.T. (ASCP)
Microbiology

> The difference is that when software fails it looks bad for the
> company. If lab testing fails then patients can die.
Robert - 11 Oct 2005 05:16 GMT
> >You cannot compare the laboratory system in Canada with the lab system
> >in the US. They're totally different as far as how they're run (private
[quoted text clipped - 31 lines]
>
>   Geo

That's where he should start is with the institution and if he does not
trust the health institution then he should find another.
The LDL is high complexity testing not available over the counter and it
must be done by laboratory professionals and not office aids. High
complexity testing requires very expensive instruments that only large
places can afford. They can afford them by performing a large amount of
testing on them and not just lipid profiles. The large sample of blood
indicates that is not a small drop bed-side test but one in which the sample
of blood will be sent out of the doctors office.
In order to get my state license every year as a CLS I must declare any
felony or misdemeanor convictions and they would investigate if they would
impact on my job or not.
The best answer is to get a small cholesterol meter as he stated.
Robert - 09 Oct 2005 08:02 GMT
> >I think it's rather insulting that you have asked the med techs on this
> >group for help, .... We are professionals, take pride in what we do,
[quoted text clipped - 10 lines]
>
>   Geo

We are filling doctors orders. Who is this a conflict of interest?

The Canadian system is a good example of conflict of interest involving the
interest of government vs the individual. For the sake of saving money you
have heart patients waiting three years to have surgery and some dying. The
Canadian Supreme Court decision made that very clear.
The doctors are employees of the government.
Your government wants to save money so it is keeping people in pain such as
knee pain or worse and letting them suffer.
It created a monopoly outlawing any recourse or outside competition by
private profit or as in most of the our country non profit organizations.
There is no competition of services leading to stagnation throughout your
politically run system.
Try being a patient and complain about the hospital services.
Your only alternative is to turn blue before they will do anything.
Mike Collins - 09 Oct 2005 22:55 GMT
>>> I think it's rather insulting that you have asked the med techs on
>>> this group for help, .... We are professionals, take pride in what
[quoted text clipped - 27 lines]
> Try being a patient and complain about the hospital services.
> Your only alternative is to turn blue before they will do anything.

I find the responses to this thread a bit disappointing.
Of course it's ludicrous and insulting to suggest that labs would falsify
results for commercial or any other reasons. It is however quite reasonable
to suggest that the patient should be able to see their own results. In most
of Europe (but not the UK) a GP will send the patient to a lab and the
results are given to the patient who brings them in on his or her next visit
to the GP. This doesn't seem to result in suicide or lawsuits due to the
patient misinterpreting their results.
In Britain patients is entitled to look at their notes but they have to pay
a fee, wait several weeks and even then the doctors can withhold part of the
notes. I think this is iniquitous. It's their blood and their results which
are being used to decide their treatment.
In the land of the free and the home of the brave I would expect you to have
more concern for personal liberty.

As for the attacks on the Canadian healthcare system let he who is without
sin cast the first stone.  Any Canadian government which introduced the US
system would not be the government for long. The US is one of the few rich
countries which don't have a national healthcare system for it's citizens.
What you have instead is a ridiculously bureaucratic system for recovering
costs in which the insurance companies and government control everything you
do with layer upon layer of complex regulations.
It's ridiculous that you will do a full blood count (CBC) and diff on
everyone but charge a lower fee if only haemoglobin is requested. We charge
the same fee to everyone.  Nothing.
I find it hard to believe that lab staff don't look up their own results
whatever regulations say. The hospital Stasi can't tell if you access the
analyser database rather than the LIS or hospital computer.

Signature

Mike Collins
UK
Mike&heather-at-oakwellmount-dot-freeserve-dot-co-dot-uk

Robert - 10 Oct 2005 00:40 GMT
> >>> I think it's rather insulting that you have asked the med techs on
> >>> this group for help, .... We are professionals, take pride in what
[quoted text clipped - 32 lines]
> results for commercial or any other reasons. It is however quite reasonable
> to suggest that the patient should be able to see their own results.
No one said it was unreasonable as it is done often and there are procedures
in doing so. We are referring to the proper procedure which varies from
institution to institution.

In most
> of Europe (but not the UK) a GP will send the patient to a lab and the
> results are given to the patient who brings them in on his or her next visit
> to the GP.
You have national service which allows for a two tier system for a patient
to opt out of and get regular insurance.
The government is immune from legal lawsuits to a great extent. Private
health carriers and health institutions have to protect their butt. It's
like being in the military here with way different standards of conduct.
In this case it is the US government that said "the hospital will be sued
dearly if any information including just a name is revealed without the
patients permission.
If in the above senario the patient with a copy of results and name on the
report is seen by an outside stranger like husband and the patient then
claims that the hospital released it without her permission then they would
be in trouble. Some documentation would be needed in showing the transfer of
information was legal.
Then if the info gets out from the patient then they can blame the patient
and not the hospital.

This doesn't seem to result in suicide or lawsuits due to the
> patient misinterpreting their results.
The origins of the law came about from insurance companies and others like
pharm companies obtaining private health information without the patients
knowing anything about it. They were targeted for commercial sales and risk
etc.
The law is meant for institutions and institutions have ways to deal with
upholding that law. In the hospital the medical records department generally
deals with it and not the lab. Some doctors have patients wait for the
results and we then put them on the phone with the doctor after giving the
doctor the results.
If the doctor writes on the form that the patient will get a copy of the
results then we can do that also.

> In Britain patients is entitled to look at their notes but they have to pay
> a fee, wait several weeks and even then the doctors can withhold part of the
> notes. I think this is iniquitous. It's their blood and their results which
> are being used to decide their treatment.

The entire medical record is generally sent from doctor to doctor and I
really doubt that a person looking at it would make much sense.
It is almost impossible for a person without any knoweldge would understand
letters and numbers.
What does ALT 24 mean?
Patients really don't know what "lab results" mean. They think that lab
results are reported out in phrases like " normal labs, nothing to worry
about", or "labs show liver problems".
In the past when they insisted on seeing the lab results I would show them
the letters and numbers and then they would say what does that mean?
HCG less then 5. What does that mean?

> In the land of the free and the home of the brave I would expect you to have
> more concern for personal liberty.

HIPAA is a law passed by congress imposed on insitutions.
It can intefere with tumor registries etc.

> As for the attacks on the Canadian healthcare system let he who is without
> sin cast the first stone.  Any Canadian government which introduced the US
> system would not be the government for long. The US is one of the few rich
> countries which don't have a national healthcare system for it's citizens.

Well that was a bit harsh on my part but it comes from many untold stories.
Again Canada does not have a two tier system like UK. It banned all options
but the government system.
> What you have instead is a ridiculously bureaucratic system for recovering
> costs in which the insurance companies and government control everything you
> do with layer upon layer of complex regulations.

That's true. I am not defending the US system because there is no national
single taxpayor system. There is no national system. People die without
health insurance but in Canada because of the national insurance they can
die. You can't compare apples and oranges.
The UK system has matured and developed into what is today.
The Canadian system has not and it is similar to Cuba and North Korea in
it's strickly socialistic stance.
> It's ridiculous that you will do a full blood count (CBC) and diff on
> everyone but charge a lower fee if only haemoglobin is requested. We charge
> the same fee to everyone.  Nothing.

It's hardly nothing. Nobody gets something for free. Goods and services have
to be paid for.
If I read correctly, some of your lab testing was being sent out to other
countries to save costs and some controvery over it?

>  I find it hard to believe that lab staff don't look up their own results
> whatever regulations say. The hospital Stasi can't tell if you access the
> analyser database rather than the LIS or hospital computer.

In order to use our HIS or hospital computer we have to logon.
In order to use the LIS obviously and in that way they can keep track. I
think it is a silly rule that is non enforceable in my eyes but supervisors
have instructed us.

Mike, my apologies for the knee jerk nationalistic responses.
JT626 - 10 Oct 2005 05:14 GMT
> I think it's rather insulting that you have asked the med techs on this
> group for help, they've given you help, and then you accuse some lab
> tech of increasing your total cholesterol numbers to help some
> pharmaceutical company sell cholesterol lowering medications.

Maybe labs don't inflate test numbers intentionally.
Is the calibration of the instruments used to get these test numbers
regulated by the federal government?
Or could it be more convenient to leave them (slightly) uncalibrated, just
like some cops leave their speed detection devices uncalibrated to clock the
speed they want to see on their devices?
Are labs really independent of pharmaceutical companies?
Even I hold long positions in some pharmaceutical companies!
Let me assure you that if you slip enough dollars into a CEO's pocket these
days, you can get him to get his employees to can tuna.

> We are professionals, take pride in what we do,

So are attornies :)

> and don't just decide an
> arbitrary result to give someone off the top of our heads. QC is
[quoted text clipped - 3 lines]
> another lab. Then, when the numbers come up similarly, you'll find you
> only have yourself to blame for the lousy cardiac risk numbers.

That's precisely what I tried to do.
I walked into another independent (?) lab chain, requested to pay in cash
for a full cholesterol test to audit the first test results, but they turned
me down because I didn't have a doctor's request for the test.
I guess a patient can't request a cholesterol test for himself in this
country anymore.
Should we all thank HIPAA for that?
And that's why I want to buy my own CardioChek device.
History has shown that when you prevent reasonable access to a necessary
product/service in this country, the consumer votes to outsource the whole
service to a country that is willing to provide the product/service on more
reasonable terms.
And I'm not referring to the cost of the test here.

> As far as having to pay for the test, that's covered under whatever kind
> of insurance you have. If you have a policy that doesn't cover
[quoted text clipped - 3 lines]
> Also, if you think you'll magically get better results by investing in a
> home testing kit, be our guest.

HIPAA was meant to protect the patient's privacy from outsiders, among other
reasons.
It was NOT meant to prevent the patient from accessing his own records.
If it were, we'd be heading down the same road as the former Soviet Union
and Nazi Germany.

HIPAA is our government's feeble attempt to get healthcare organizations to
try and conform to some form of acceptable behavior in the industry, just
like the Highway Patrol tries to enforce the freeway speed limit with their
speed limit signs.
The last time I was on the freeway, my cruise control was locked at 80mph.
So where's my speeding ticket?  :)

I spoke to an IT department employee of a healthcare organization recently.
Patient records are stored in a database.
The Database Administrator has full control over the database, and nobody,
including supervisors, has the capability to monitor what he views and when
he views the records.
End result - many IT department employees now know what medications other IT
department employees are purchasing through their organization.
How difficult (and un-detectable) do you think it would be for them to query
the database for a list of patients on the same street they live on?
So where's HIPAA in action?
It probably was in the same place the highway cop was when I was doing 80mph
on the freeway.

Now I'm going to be really blunt. My theory:
The Health Insurance company knows the racket that is going on between the
Pharmaceutical companies and some doctors, and refuses to pay for my test.
Because they know that they will have to partially pay for my possibly
unnecessary medications next.
They have paid for other lab tests in the past, so I know my policy covers
the test.
The Pharmaceutical sales reps are doing one hell of a job on gullible
doctors.
The doctor needs to meet some quota of filled prescriptions to possibly
qualify for some bonus.
And I'm the victim.
And your average, highly-compliant victim will just go on medication, per
the doctor.
And the system makes it difficult for me to audit the results from the lab.
Robert - 10 Oct 2005 06:37 GMT
> > I think it's rather insulting that you have asked the med techs on this
> > group for help, they've given you help, and then you accuse some lab
[quoted text clipped - 87 lines]
> the doctor.
> And the system makes it difficult for me to audit the results from the lab.

HIPAA pertains to the release of information via unauthorized viewing or
otherwise by people not so authorized to do so.
Any employee can view results as a part of his job. They are not authorized
in releasing or disclosing that information via third party viewing or
themselves releasing that information.
It's on a need to know basis.

You got it all figured out. Good for you and now go buy a cholesterol
machine and that should be just fine. Treatment target levels are based on
LDL values and not total cholesterol values.
Total cholesterol is used as a screening test only.
Measure and go show off your results to your neighbors dog as he will be the
only one so impressed.

Stay away from hospitals as doctors are making tons of money off of you with
all the quotas. We have a quota on open heart surgeries and other surgeries.
If the doctor doesn't get his quota then he is replaced. Don't fall for that
and if you do get sharp chest pain then go to Longs Drugs and buy some
aspirin.
JT626 - 12 Oct 2005 06:07 GMT
> HIPAA pertains to the release of information via unauthorized viewing or
> otherwise by people not so authorized to do so.
> Any employee can view results as a part of his job. They are not authorized
> in releasing or disclosing that information via third party viewing or
> themselves releasing that information.
> It's on a need to know basis.

Yes, the IT Department Manager needs to know what medications his staff are
on so that he can make the appropriate termination decisions to prevent
likely candidates from going on disability.
And the Database Administrator needs to know who he can pool with to buy
common medications in bulk to reduce costs.
We all have a need to know.

> You got it all figured out.
If I did, I'd probably open my own lab.
And I certainly wouldn't entertain the thought of allowing my clients to
audit my processes.
Who do my clients think they are?

> Good for you and now go buy a cholesterol machine and that should be just
fine.
If I had some kind of evidence that the results were comparable to a lab, I
would.
And as someone earlier suggested, these devices are getting better all the
time.

> Treatment target levels are based on LDL values and not total cholesterol
values.
Another theory suggests it is the ratio of Total to HDL that is critical.

> Stay away from hospitals as doctors are making tons of money off of you with
> all the quotas.
If you've ever had a medical school student as a roomate when you were in
college, you would know the way the Pharmaceutical companies shower some of
them them with all kinds of free gifts in their final year.
Do lab techs get these free gifts from Pharmaceutical companies too?

> We have a quota on open heart surgeries and other surgeries.

There is less latitude for surgeons to play these games.

> If the doctor doesn't get his quota then he is replaced. Don't fall for that
> and if you do get sharp chest pain then go to Longs Drugs and buy some
> aspirin.

How about the daily 81mg aspirin regimen?
I think I saw that on a TV ad by a Pharmaceutical company.
Robert - 12 Oct 2005 07:22 GMT
> > HIPAA pertains to the release of information via unauthorized viewing or
> > otherwise by people not so authorized to do so.
[quoted text clipped - 7 lines]
> on so that he can make the appropriate termination decisions to prevent
> likely candidates from going on disability.

What your IT does is not concern to me. I would suggest they read the HIPAA
requirements and interpret them anyway they want and they can get sued just
like anyone else.

> And the Database Administrator needs to know who he can pool with to buy
> common medications in bulk to reduce costs.
> We all have a need to know.

And people drive over the speed limit all the time does that mean there's no
speed limit?

> > You got it all figured out.
> If I did, I'd probably open my own lab.
> And I certainly wouldn't entertain the thought of allowing my clients to
> audit my processes.
> Who do my clients think they are?

The clients are the doctors. We perform testing that the doctors order.
We have tons of people look at the way the lab does things including
billing.

> > Good for you and now go buy a cholesterol machine and that should be just
> fine.
> If I had some kind of evidence that the results were comparable to a lab, I
> would.
> And as someone earlier suggested, these devices are getting better all the
> time.

Go for it. Problem solved.

> > Treatment target levels are based on LDL values and not total cholesterol
> values.
> Another theory suggests it is the ratio of Total to HDL that is critical.

The treatment goals are based on LDL levels and the total cholesterol is
meaningless so go buy the most expensive total cholesterol instrument you
can buy.

> > Stay away from hospitals as doctors are making tons of money off of you
> with
[quoted text clipped - 3 lines]
> them them with all kinds of free gifts in their final year.
> Do lab techs get these free gifts from Pharmaceutical companies too?

I got a note pad and free left-over donuts from some conferences.
I am easy.
They are required to bring sweets when we buy a new instrument or they have
a seminar.
The ladies are knock-outs stunning beauties. I'll take two of those.

> > We have a quota on open heart surgeries and other surgeries.
>
> There is less latitude for surgeons to play these games.

LOL.

> > If the doctor doesn't get his quota then he is replaced. Don't fall for
> that
[quoted text clipped - 3 lines]
> How about the daily 81mg aspirin regimen?
> I think I saw that on a TV ad by a Pharmaceutical company.

That's right the aspirin part is pharmaceutical sponsored.
Rather than crushing an aspirin in your mouth you can go to a fish store and
lick the slime off a fish for the fish oil.
Manky Badger - 10 Oct 2005 14:16 GMT
> Now I'm going to be really blunt. My theory:

Didn't the ferrous fool start this way ?
JEDilworth - 10 Oct 2005 23:51 GMT
I assume you're one of the people who believe in black helicopters
also....

http://en.wikipedia.org/wiki/Black_helicopter_conspiracy_theory

Judy Dilworth, M.T. (ASCP)
Microbiology
Mike Collins - 10 Oct 2005 23:58 GMT
> Maybe labs don't inflate test numbers intentionally.
> Is the calibration of the instruments used to get these test numbers
[quoted text clipped - 6 lines]
> Let me assure you that if you slip enough dollars into a CEO's pocket
> these days, you can get him to get his employees to can tuna.

You don't have to invoke a conspiracy theory to explain these results.
Just look at your diet, exercise regime and (although this is unlkely)
heredity.

Signature

Mike Collins
UK
Mike&heather-at-oakwellmount-dot-freeserve-dot-co-dot-uk

JT626 - 12 Oct 2005 05:37 GMT
> You don't have to invoke a conspiracy theory to explain these results.
> Just look at your diet, exercise regime and (although this is unlkely)
> heredity.

Very strange that that my doctor never mentioned a change in diet or
exercise to see if it would have an effect on the results.
It was like this -
I get sent to the lab for a full-cholesterol test.
The results get sent to doctor's office (after I unsuccessfully try to get
them from the lab).
I call the doc's office for my results.
The nurse (not the doctor) tell me the numbers are very "high" and that I
need to go on medication immediately, and that I should stop by the doc's
office to pick up a prescription from my doc.
I had to fight with the nurse to give me the actual numbers, and I finally
request an exact copy of the lab's results which I am trying to decipher.

This happens at the end of the quarter, a time when sales quotas must be met
by some sales people to qualify for a bonus.
And I see many Pharmaceutical Sales reps going in and out of the doctor's
office.
John Gentile - 11 Oct 2005 04:17 GMT
> Maybe labs don't inflate test numbers intentionally.
> Is the calibration of the instruments used to get these test numbers
> regulated by the federal government?
> Or could it be more convenient to leave them (slightly) uncalibrated, just
> like some cops leave their speed detection devices uncalibrated to clock the
> speed they want to see on their devices?

According to the Clinical Laboratory Improvement Act of 1988 all
clinical labs must subscribe to some sort of impartial performance
testing by running sets of unknown samples and submitting them to the
regulatory agencies.

If the calibrations were kept "slightly off" then the results for the
unknowns would also be off and would result in a failure. If a lab
fails a certain analysis with a score of less than 80% over a couple of
testing periods the regulatory agency has the authority to prohibit
that lab from testing.

I agree with Robert - if all you can see is a conspiracy then by all
means don't come to the lab, don't have your blood tested and get your
own instrument.

Signature

John Gentile, MS M(ASCP)
Laboratory Information Manager
Providence, VAMC

Robert - 11 Oct 2005 06:03 GMT
> > Maybe labs don't inflate test numbers intentionally.
> > Is the calibration of the instruments used to get these test numbers
[quoted text clipped - 17 lines]
> means don't come to the lab, don't have your blood tested and get your
> own instrument.

I forgot to mention the CAP, good catch.
Cholesterol is one of the few tests that have been nationalized with
standards.  An X mg/dl should give you the same results through out various
platforms, instruments. I see no difference in my lipid panels when I
perform them in my lab or if I just let them draw me at my doctors office
send them out.
Standardization came first followed by national guidelines and treatment
goals.
When it comes to conspiracy though, there is no end to it.
The labs don't need to cheat on cholesterol results as some conspiracy buffs
feel that the treatment goals and cholesterol cut-offs are set by pharm
influence in the first place. They say it's impossible to get the
cholesterol down to the levels needed and dieting won't do it alone unless
you become vegan and starve yourself. That is the next realization that the
guy will come to after he buys his cholesterol meter and try's to get his
cholesterol down.
It gets worse as one gets older so if anyone is having trouble now then just
wait later on and really see it jump-up.
JT626 - 12 Oct 2005 05:44 GMT
> According to the Clinical Laboratory Improvement Act of 1988 all
> clinical labs must subscribe to some sort of impartial performance
> testing by running sets of unknown samples and submitting them to the
> regulatory agencies.

Regulatory agencies at the federal or state level?
Are these tests ISO-compliant?
Robert - 12 Oct 2005 07:32 GMT
> > According to the Clinical Laboratory Improvement Act of 1988 all
> > clinical labs must subscribe to some sort of impartial performance
[quoted text clipped - 3 lines]
> Regulatory agencies at the federal or state level?
> Are these tests ISO-compliant?

Knock yourself out.

http://www.cap.org/apps/cap.portal?_nfpb=true&_pageLabel=proficiency_testing_page
Manky Badger - 12 Oct 2005 08:41 GMT
>I just had a cholesterol test: HDL, LDL, Triglycerides.
> Why did the phlebotomist draw so much blood?
[quoted text clipped - 11 lines]
> measure my cholesterol levels myself.
> Does this device give results that are comparable to a professional lab?

........

Ok - bottom line.

You're ill (presumably) or your doctor wouldn't have recommended the
cholesterol test?
The result was indicative that you needed some treatment.
You don't want that treatment.
So don't take it !

Why did you go to the doctor in the first place as you clearly don't trust
him ?
You'd be far better off sticking to quack medicine rather than implying the
world wide medical profession is in some mega plot to seperate you from a
few pennies. I know a fellow who could cure all your symptoms with a simple
bloodletting :o)
 
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