Sure... I have the ACL 100, but we currently only run PT/INR testing.  My
biggest issue with the analyzer is that this model doesn't save patient
results after the run.  Once you exit the result screen, if you didn't get a
printout of the results, you have to do the entire run over again.  I
pointed out to the setup technician that even my calculator has a memory
function, and we shared a good laugh.  The ACL systems are either
Italian-made or Italian-based, so some of the documentation reads a bit
weird.  Maintenance is no problem, only had two service calls in 2.5 years,
and both were able to be solved over the phone.  Service techs were pleasant
to talk with.  The analyzer seems to have no reliability problem; however,
we have had some issues with making sure enough of the same lot of reagent
was available to avoid doing normal ranges and control ranges/setup every 7
or 8 months.  That may be an issue with our particular rep, but it would
bear checking with your rep to make sure you aren't doing extra unnecessary
work.  Overall, this semi-automated analyzer has been a decent addition to
our lab, since we were using a more manual method by Diagnostica Stago
previously.  Yay,  semi-automation!  Let me know if you have any further
questions.

Shylirin

We installed ACL 10000 in January.  It is mechanically reliable like the
older ACL models were.  The software, however takes a bit of
getting-used-to.  I guess the Italian's concept of user-friendly isn't
quite like ours. Maintenance is easy to do, and down-time hasn't been a
problem
We are fortunate because our service engineer livs close to our lab, so
if anything happens, he can be here PDQ.  I am setting up D-Dimer
testing
now,
so I don't have much to share about that yet, but as testing proceeds,
I can keep you posted.  Have you set up D-Dimer?  If so, what numbers
are you using for diagnostic cutoffs?