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Medical Forum / General / Dentistry / January 2008Westown Dental (Waukesha, WI) messed up
Anyone else received a bill for a service that they received and paid in full? My wife has. Westown Dental 21675 Longview Dr Waukesha WI 53186 262-798-8870 I have now filed a complaint with the Wisconsin Department of Consumer Protection and the Better Business Bureau of Wisconsin on this matter. I have submitted credit card statements that show the bill was paid in full on May 29th of this year, but am still receiving invoices from them this week saying it has not been paid in full. How do you convice a business that you paid them? They acknowledge the mistake but will not zero out our balance. A statement was sent about a week after I posted this message. It only took a posting on a newsgroup and contacting the WI Department of Consumer Protection, the BBB of WI, and Contact 6 (WITI Milwaukee's consumer specialists). All of this scared them into fixing a problem that should have been resolved 7 months earlier. |
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