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Medical Forum / General / Dentistry / September 2007

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question re Treatment Plan

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JimSocal - 14 Sep 2007 19:39 GMT
Long story short:
I have a Treatment Plan from the dental school in which I was to have
my last 2 implant crowns made and installed. This treatment plan was
signed by the instructor and graduate student dentist last year.

Now they have ended the grad school program and are telling me they
want to have it done by undergrads because having staff do it is more
expensive.

I say I did not sign up to have it done by undergrads nor will I
permit undergrads to do it, I want staff (residents) to do it and at
the price I was quoted.

Isn't a signed Treatment Plan a binding contract? I should also
mention that I pre-paid for the traetment.

I would be willing to compromise with them at 50% the difference
between staff prices and student prices, if I had to, but basically I
signed a paper that they would do the last 2 crowns on the implants (3
and 4) at $850 each and I think I should get that price because that
is what we all agreed to AND done by grad students.

I say if there is not a grad student program anymore than it should be
done by profs, not by undergrads. I would have never agreed (and will
not agree) to any contract involving under-grads for this work.
John & Ninetta - 14 Sep 2007 21:46 GMT
I think you should get your money back because undergrads were not what you
agreed to.  I would also look at any fine print on the contract you signed
in case you agreed to have a "student" do the work (which could be implied
as being an undergrad or a grad student).  You also did not agree in your
contract to have a prof do your work.  You may want to talk to a lawyer
regarding this contract you signed.

When I was a student, all profs who saw patients at the school (outside of
patients involved in some sort of research) were the prof's actual private
practice patients (even though they were seen at the school).  Most schools
permit this in order to entice would-be profs to teach there because what
most schools pay them to teach is much less than what they could earn in a
full-time private practice.  It allows them to supplement their income they
get from teaching.

Given this, you can see why there is a reluctance on the part of some
professor to treat you.

School budgets change all the time.  There is no doubt that there was talk
of the grad program closing for more than the summer.  It is too bad you
didn't know about it before you started your complex treatment.

John

> Long story short:
> I have a Treatment Plan from the dental school in which I was to have
[quoted text clipped - 21 lines]
> done by profs, not by undergrads. I would have never agreed (and will
> not agree) to any contract involving under-grads for this work.
Newbie@bix.nex - 14 Sep 2007 22:01 GMT
OK,  have a problem with your terminology usage.

In the Dental/Medical school programs an undergrad is someone who
hasn't graduated college.  
It is correct to use pre-doctoral and post-doctoral student in this
situation.

Many if not most pre-doctoral students have B.S. and B.A. degrees.
Some have Masters degrees, and a few even have PhDs.

If you signed a contract you'd better read the fine print.
You and the contractor already have a legal binding
agreement in place. Both are obligated to follow it
to the letter of the law.
John & Ninetta - 15 Sep 2007 11:01 GMT
> OK,  have a problem with your terminology usage.
>
> In the Dental/Medical school programs an undergrad is someone who
> hasn't graduated college.
> It is correct to use pre-doctoral and post-doctoral student in this
> situation.

I understand what you are saying, but universities consider dental degrees
as undergraduate (not pre-doctoral) degrees.  So, it is more appropriate to
refer to them as undergraduate (for your general dental degree) and
postdoctoral (as your dental specialty degree).  If the poster signed a
legal document, the word "pre-doctoral" wouldn't appear on it as it doesn't
exist.

John

> Many if not most pre-doctoral students have B.S. and B.A. degrees.
> Some have Masters degrees, and a few even have PhDs.
[quoted text clipped - 3 lines]
> agreement in place. Both are obligated to follow it
> to the letter of the law.
Newbie@bix.nex - 15 Sep 2007 17:07 GMT
>> OK,  have a problem with your terminology usage.
>>
[quoted text clipped - 11 lines]
>
>John

While this may be the norm <undergraduate> in dental school degrees,
I still find it insulting and inaccurate.

Since post-doc is commonly used shouldn't *pre-doc* be used as well ?
Not only for consistency but for accuracy, which is a hallmark of our
chosen profession !

As far as the legal document goes, who knows what it says ?
It appears that the OP hasn't even read it.

>> Many if not most pre-doctoral students have B.S. and B.A. degrees.
>> Some have Masters degrees, and a few even have PhDs.
[quoted text clipped - 3 lines]
>> agreement in place. Both are obligated to follow it
>> to the letter of the law.
JimSocal - 16 Sep 2007 19:28 GMT
>As far as the legal document goes, who knows what it says ?
>It appears that the OP hasn't even read it.

You make a lot of inaccurate assumptions. There is no contract to
read, it's just a signed Treatment Plan (1 page) with procedures and
prices.

I probably signed something when admitted to the program but if I did,
they did not give me a copy of it. In fact, I do not recall ever
signing such a contract, which is surprising. Maybe the student forgot
this step??? (I noticed from the beginning, which was 2005, that they
were very "loose" over there, in the beginning, with the student
periodontist, I never talked to an instructor, although the student
reported that he was in conversations with one. I never ever consulted
with the instructor, only the student. Also, the student bypassed
paperwork a lot, like he would just take me over for "free" xrays
instead of filling out paperwork, and the people over there would just
give him a "knowing" look. He also gave me a "free" cleaning,
bypassing paperwork. Sometimes he would say, "Don't check in the
office, just meet me back at the office". This was not a bad thing, as
far as I'm concerned, it saved me time and money and I was
appreciative.

The surgery was apparently done pretty well, and the instructor was
hovering over the student pretty often during each surgery, sometimes
stepping in to show the student something.

I mention all this only to point out that they may have forgotten to
have me sign a contract, as I do not recall signing one and have no
copy of one, and I kept records in a folder of everything!
Mark & Steven Bornfeld - 15 Sep 2007 17:46 GMT
>> OK,  have a problem with your terminology usage.
>>
[quoted text clipped - 11 lines]
>
> John

    I know in the UK the degree is BDS, is it not?  Here of course it's DDS
or DMD, and you know what that stands for...

Steve

>> Many if not most pre-doctoral students have B.S. and B.A. degrees.
>> Some have Masters degrees, and a few even have PhDs.
[quoted text clipped - 3 lines]
>> agreement in place. Both are obligated to follow it
>> to the letter of the law.

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Mark & Steven Bornfeld - 15 Sep 2007 17:45 GMT
> OK,  have a problem with your terminology usage.
>
> In the Dental/Medical school programs an undergrad is someone who
> hasn't graduated college.  
> It is correct to use pre-doctoral and post-doctoral student in this
> situation.

    I understand this is the convention in parts of the old empire (and the
UK)--I believe dentists are addressed as "Mister".
    IIRC there was a quite acrimonious thread several years back on this
subject.  No one's mind was changed.
    I really don't care what they call me, as long as they have an
understanding of the training involved.
    However, I think there is one area where your point is well-taken, and
where not acknowledging the degree may have hurt us, and this is in the
hospitals.  Of course, our medical brethren rule the roost (of late,
probably the pencil-pushers do) and to the extent that it tends to
de-emphasise our level of training may in fact have a negative effect on
our status and reimbursement within the institution.

Steve

> Many if not most pre-doctoral students have B.S. and B.A. degrees.
> Some have Masters degrees, and a few even have PhDs.
[quoted text clipped - 3 lines]
> agreement in place. Both are obligated to follow it
> to the letter of the law.

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

JimSocal - 16 Sep 2007 19:18 GMT
>OK,  have a problem with your terminology usage.
>
[quoted text clipped - 10 lines]
>agreement in place. Both are obligated to follow it
>to the letter of the law.
At the school I go to for this, they use the term grad. My patient
history states:
"Presented to grad perio for implant consultation".
In the case of my student dentists, they had not graduated the dental
program they were in, thus "grad students" was used. I didn't make it
up, that's what I heard them use at least in some cases.

There is no fine print on the Treatment Plan. It is simply one page,
signed by the dental student, the instructor and myself, and it has
the treatment to be done with prices listed. It does say "estimated
price" but I thought I heard somewhere that, like auto mechanics, that
estimate has a legal status. That is what I am wondering: what legal
status this Treatment Plan has, because I'm pretty sure they're going
to try to force me into having it done by undergrads, or pay more for
instructors to do it.
The Webby - 16 Sep 2007 19:42 GMT
> At the school I go to for this, they use the term grad. My patient
> history states:
> "Presented to grad perio for implant consultation".

Which school are you getting these services from?

Webby
John & Ninetta - 16 Sep 2007 22:00 GMT
> There is no fine print on the Treatment Plan. It is simply one page,
> signed by the dental student, the instructor and myself, and it has
[quoted text clipped - 4 lines]
> to try to force me into having it done by undergrads, or pay more for
> instructors to do it.

Sounds to me like you should just ask for your money back if you don't want
undergrads to do it.  I believe the director of clinics at the school would
want to quickly diffuse a situation of a patient who has a beef with the
clinic.  Easy to diffuse it by giving the money back.  Just my guess.

By the way, current undergraduate (you know what I mean, Newbie) dental
students do in fact graduate having restored at least one dental implant at
my alma mater...As for surgically placing them, I don't think they do that.

John
Amatus Cremona - 17 Sep 2007 14:13 GMT
An estimate is "An Estimate".  A best guess at what the proposed treatment
will cost assuming nothing changes along the way.  If the procedures listed
are completed in a "timely" manner, the fees listed are charged.  If
different procedures are done or if the course of treatment takes many years
to complete, fees can be different.  It is not a contract.  You sign it to
prove fees were discussed with the patient, nothing more.

Signature

/

Amatus

/

>
>>OK,  have a problem with your terminology usage.
[quoted text clipped - 26 lines]
> to try to force me into having it done by undergrads, or pay more for
> instructors to do it.
JimSocal - 18 Sep 2007 08:35 GMT
>An estimate is "An Estimate".  A best guess at what the proposed treatment
>will cost assuming nothing changes along the way.  If the procedures listed
>are completed in a "timely" manner, the fees listed are charged.  If
>different procedures are done or if the course of treatment takes many years
>to complete, fees can be different.  It is not a contract.  You sign it to
>prove fees were discussed with the patient, nothing more.

Considering that there is no fine print, I think I am inclined to
agree with you, in a legal sense, anyway. Unless California has a
specific law re "treatment plans" as they do with car repair
estimates. That is the question: do treatment plans have a specific
legal meaning in California, or not? and that is what I need to find
out.

Otherwise, if the Treatment Plan is just an estimate with no legal
standing, then my best recourse is to get my money back from them and
have the work done somewhere else, (at a higher price, no doubt) or
have the instructors do it at a higher price.

The thing is, my "feeling" was that the Treatment Plan was what I
should expect to pay, and I did not figure on paying more. Guess if
the grad program had not ended, maybe it would have worked out that
way. Still, it doesn't hurt to ask and see if they can give me a fair
discount, given that I have already given them around $12k of
business.
JimSocal - 17 Sep 2007 06:39 GMT
>I think you should get your money back because undergrads were not what you
>agreed to.  I would also look at any fine print on the contract you signed
>in case you agreed to have a "student" do the work (which could be implied
>as being an undergrad or a grad student).  You also did not agree in your
>contract to have a prof do your work.  You may want to talk to a lawyer
>regarding this contract you signed.

I hope it does not come to that. That is why I came here for facts re
a "treatment plan". I have still not gotten the answer. Does anyone
here know what the legal status of a "Treatment Plan" is, in
California?

The contract has no fine print, just procedures and prices, signed by
the instructor, student, and myself. I'm pretty sure it would be
binding if I said, "No, you should charge me LESS for that!"

>When I was a student, all profs who saw patients at the school (outside of
>patients involved in some sort of research) were the prof's actual private
[quoted text clipped - 3 lines]
>full-time private practice.  It allows them to supplement their income they
>get from teaching.

No, here,they do have "resident professors" doing work on people who
come in for dental work at the school. They offer you prices on
undergrads, grads, and instructors, whichever you want. I chose grad
students but now that program has been discontinued and I still am
left with this treatment plan and the work not done, and I've
pre-paid.

>Given this, you can see why there is a reluctance on the part of some
>professor to treat you.

No, I don't think that is the reason. I think they just want more
money to do the work I have contracted to have done at a lower price
by grad students. I think the school itself should make up the
difference in price between grad students (which THEY took away from
me) and instructors, which I did not contract for but am being forced
into. Does that seem fair to anyone? Am I off base here?

>School budgets change all the time.  There is no doubt that there was talk
>of the grad program closing for more than the summer.  It is too bad you
>didn't know about it before you started your complex treatment.
>
>John
I started my treatment in 2005, I had 6 implants so it has taken this
long to get around to the last 2 crowns. That is the other reason I
think they should honor the treatment plan, it is already about 4/5
done at the end of almost 2 years of treatment. They just ended the
grad program in June, right after my 4 implant crowns on the bottom,
so I only have 2 more crowns to go, on top.

>> Long story short:
>> I have a Treatment Plan from the dental school in which I was to have
[quoted text clipped - 21 lines]
>> done by profs, not by undergrads. I would have never agreed (and will
>> not agree) to any contract involving under-grads for this work.
 
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