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Medical Forum / General / Dentistry / June 2007

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not_this_time@com.com - 23 Jun 2007 00:11 GMT
I recently had to visit a dentist on an emergency basis, as I had lost some of a
filling on a back molar, and the gum had gotten sore and a little inflamed (this
was another dentist in the office of my old dentist, who had retired since I had
last seen him). The current dentist accepts the same insurance, which in my case
is like a PPO, not an HMO. The dentist gets paid for each service performed -
it's not like those HMO dentist plans popular today.   I can go to any dentist
in the book, they file an insurance form, etc, just like at a doctor's office,
and get paid whatever the contracted amount is for each procedure. Some
procedures have copays, others don't.

So, when I get there, I'm told the charge is $45.00 to see him. I point out to
the girl that the schedule shows a code of 9110 with a small co-pay on my end.
She checks with the dentist, and the tells her that's only if he just sees me to
give me pain meds (the schedule says "emergency care (palliative treatment)" ).
I acquiesced, since I needed to see him.

He x-rays it, says I have an infection, and sends me home with meds (pain and
antibiotic) and schedules me to come back in 3 days to fix the broken filling.
As I'm leaving, he hands me an insurance form to sign, and as I am paying the
girl, I see he fills it out himself, and puts in the codes for the x--ray, the
regular exam, and the ER visit (9110).

So, if he's going to now bill for the 9110 code, why isn't he allowing me to pay
my copay for that code (it's less than a third of that $45.00)? The insurance
company told me he must stay ON SCHEDULE if he's gonna accept my insurance, and
they offered to call him and tell him, but I declined, figuring I'd piss him off
that way.

Is there some other reason I'm not seeing why he thinks he can get paid twice
for the same code? I should note that I could have waited until later that day
to see him on a regular appointment, but I only had the earlier time available,
thus the ER (squeeze me in) visit. Is going off schedule for this type of visit
common, or otherwise acceptable?
ahuangdds2@gmail.com - 23 Jun 2007 03:23 GMT
On Jun 22, 6:11 pm, not_this_t...@com.com wrote:
> I recently had to visit a dentist on an emergency basis, as I had lost some of a
> filling on a back molar, and the gum had gotten sore and a little inflamed (this
[quoted text clipped - 29 lines]
> thus the ER (squeeze me in) visit. Is going off schedule for this type of visit
> common, or otherwise acceptable?

The relationship between patient and dentist are based on trust. If
you feel he can't be trusted . I don't think you will go back again.
Be a bigger person....Give him a call to express your concern and
request an explaination. If he can not give you an answer that is
reasonable to you. It is his lost and your gain.
If any of my patient have a problem with my treatment and practice
philosophy. I'll hope they will give me an opportunity to explain
myself. Lack of communication is the source of failure to any
relationship, and a good dentist will appreciate the second chance you
have given him.
Just my .02
Albert in dallas
Amatus Cremona - 25 Jun 2007 03:04 GMT
The x-ray image and the examination are not part of D9110 code.  They have
separate fees.  The D9110 code is for doing something to the tooth to make
it feel better temporarily.  Did he place temporary material, file down a
sharp edge, open it for drainage, etc.???

> On Jun 22, 6:11 pm, not_this_t...@com.com wrote:
>> I recently had to visit a dentist on an emergency basis, as I had lost
[quoted text clipped - 66 lines]
> Just my .02
> Albert in dallas
not_this_time@com.com - 25 Jun 2007 13:34 GMT
>The x-ray image and the examination are not part of D9110 code.  They have
>separate fees.  

Yes, I understand that, and he will be paid for each of them.

>The D9110 code is for doing something to the tooth to make
>it feel better temporarily.  Did he place temporary material, file down a
>sharp edge, open it for drainage, etc.???

No, as I previously posted  - he looked at it, x-rayed it, and sent me home with
scripts.
Amatus Cremona - 25 Jun 2007 19:04 GMT
Then, I wonder what he billed the D9110 for ? ? ?

Signature

/

Amatus

/

>
> On Sun, 24 Jun 2007 22:04:41 -0400, "Amatus Cremona"
[quoted text clipped - 13 lines]
> home with
> scripts.
Steven Bornfeld - 23 Jun 2007 03:25 GMT
> I recently had to visit a dentist on an emergency basis, as I had lost some of a
> filling on a back molar, and the gum had gotten sore and a little inflamed (this
[quoted text clipped - 29 lines]
> thus the ER (squeeze me in) visit. Is going off schedule for this type of visit
> common, or otherwise acceptable?

    This is more a question of the insurance contract which the dentist (as
a participant) signed with the insurance company.
    In my experience, while most will pay for D9110 (palliative) and will
pay for x-rays the same day, they may not also pay for an exam--but then
again, they may.  It is generally not acceptable to bill for D9110
related to a tooth and then another procedure on the same tooth on the
same day.  So the crux of your question is whether it is acceptable to
bill for exam and palliative on the same day, which your insurance
company should be able to answer.  If a full exam is performed, in my
book it is not being paid twice for the same procedure.  However, if he
bills for an emergency exam today and you go back in a week or so for a
regular checkup, no way the insurance company is going to pay for 2 exams.

Steve
not_this_time@com.com - 23 Jun 2007 03:47 GMT
>> I recently had to visit a dentist on an emergency basis, as I had lost some of a
>> filling on a back molar, and the gum had gotten sore and a little inflamed (this
[quoted text clipped - 44 lines]
>
>Steve

Thanks for the feedback. I will check again with the insur. company to see if
they will pay for both exam fees. But I really wasn't concerned about him
billing for an exam and for palliative on the same day, that's between him and
the insurance company, since I have no clue as to if that's normal, allowed, or
customary. . I have no copay for a regular exam or x-rays (though he gets paid
something for both), so if he can get paid for both on the same day, that's fine
with me.  I just want to pay what I'm supposed to .  Did he do a full exam? I
opened my mouth, he looked at it for a few seconds, took an x-ray, and sent me
on my way. I don't know if that's a full exam or not. :-)

My concern was that there IS a code (9110) that specifies a copay on my part,
and he's indeed billing for that code yet not having me pay the stated copay. If
it's customary to go off-schedule and charge me separately in addition to
charging for 9110, then I guess I'm obligated, though the insurance company said
it's not. . That's the gist of what I'm trying to find out.

I will talk to him this week and try to get it straightened out.

Thanks again.
 
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