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Medical Forum / General / Dentistry / February 2007How to improve customers services pratices at dental offices and at dental schools' clinics. Feedback, ideas, suggestions, comment, questions, critique, complaints.
a. What professionals doing in the areas of improving customers services at dental practices and improving customers services at dental schools' clinics?... b. What creative ways have been devised to gather feedback, ideas, suggestions, comment, questions, critique, complaints from patients?... Here's the Tufts University School of Dental Medicine clinics' example... https://secure.ethicspoint.com/domain/en/report_custom.asp?clientid=7182 See also http://amas.admin.tufts.edu/index.html http://amas.admin.tufts.edu/auditprocess.html > Here's the Tufts University School of Dental Medicine clinics' > example... > https://secure.ethicspoint.com/domain/en/report_custom.asp?clientid=7182 Is it too late to complain about my interview there in 1972? Steve  SignatureMark & Steven Bornfeld DDS http://www.dentaltwins.com Brooklyn, NY 718-258-5001 What kind?... > What kind?... For entrance to their dental school. Maybe I can be goaded into talking about it someday--it was very strange. Years later I heard some other reports of entrance interviews from this period--some were stranger than mine--since I cannot verify the accuracy of what was reported to me, I dare not repeat it here. Steve SignatureMark & Steven Bornfeld DDS http://www.dentaltwins.com Brooklyn, NY 718-258-5001 If they were not attributed to any specific school, and clearly labeled as 'hearsay', I would see no problem. D since I cannot verify the accuracy of what was > reported to me, I dare not repeat it here. > > Steve > If they were not attributed to any specific school, and clearly > labeled as 'hearsay', I would see no problem. [quoted text clipped - 6 lines] >> >> Steve I've already attributed them to a specific school (Tufts). If you gots ta know, feel free to e-mail me. Steve SignatureMark & Steven Bornfeld DDS http://www.dentaltwins.com Brooklyn, NY 718-258-5001 It would have been easy to 'forget' that one post <G>. That's OK, it might be too traumatic for you to relive. ;-) D > I've already attributed them to a specific school (Tufts). If you > gots ta know, feel free to e-mail me. > > Steve >If they were not attributed to any specific school, and clearly >labeled as 'hearsay', I would see no problem. [quoted text clipped - 5 lines] >> >> Steve Me too, me too ! One of my interviewers asked the same question about 8 - 10 times. "Why do you want to be a dentist ?" Very akward being asked the same question right after answering. Very Odd Duck. (Hey there's a nick for ya Dr. B !) -Machiavelli >>If they were not attributed to any specific school, and clearly >>labeled as 'hearsay', I would see no problem. [quoted text clipped - 19 lines] > > -Machiavelli Is it safe? Steve SignatureMark & Steven Bornfeld DDS http://www.dentaltwins.com Brooklyn, NY 718-258-5001 >a. >What professionals doing in the areas of >improving customers services at dental practices and >improving customers services at dental schools' clinics?... Providing excellent treatment >b. >What creative ways have been devised to gather feedback, >ideas, suggestions, comment, questions, critique, >complaints from patients?... Listen to the patient. Go take a hike donnie boy. |
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