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Medical Forum / General / Dentistry / July 2006

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Is Dentist Obligated to Give Me Film X-rays?

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stan8005@aol.com - 07 Jul 2006 19:13 GMT
I recently went to a dentist and had full-mouth x-rays which were saved
onto a laptop computer. I asked for copies and was told they couldn't
give me graphic files on a disk; I could only get a printout. I'm
concerned that the printout will be of low quality and not readable by
another dentist.

Is this a legitimate concern? Were the x-rays also saved to film, and
should I insist on the negative? Are they obligated to provide it? Are
they lying about not having graphic files available?
Steven Bornfeld - 07 Jul 2006 21:59 GMT
> I recently went to a dentist and had full-mouth x-rays which were saved
> onto a laptop computer. I asked for copies and was told they couldn't
[quoted text clipped - 5 lines]
> should I insist on the negative? Are they obligated to provide it? Are
> they lying about not having graphic files available?

    I don't have digital x-rays in my office, but it's hard to believe they
couldn't be copied onto a CD.  If the printer is good the quality of the
printouts should be of acceptable quality however.  There is no "film"
record as such--what they put in your mouth is a sensor, and the file is
erased as soon as it is re-exposed.
    I have heard that some of the digital x-ray systems have their own
proprietary format and might not be readable by a dentist who doesn't
have the same program on his/her computer.  Many use .jpg files, but not
all.

Steve
Alexander Vasserman DDS - 08 Jul 2006 06:38 GMT
It could be they do not know how to do this with their particular
software.
Some images are saved in a proprietary format so even if you get them
on a disk you would not be able to read them unless you had the reader
software.
Also x-rays in some cases could be emailed.
Finally I would have to say that the printed copies should be enough to
see anything so I would not worry and not get too uptight about this.

> > I recently went to a dentist and had full-mouth x-rays which were saved
> > onto a laptop computer. I asked for copies and was told they couldn't
[quoted text clipped - 17 lines]
>
> Steve
Mark A - 08 Jul 2006 06:54 GMT
> stan8005@aol.com wrote:
> I recently went to a dentist and had full-mouth x-rays which were saved
[quoted text clipped - 6 lines]
> should I insist on the negative? Are they obligated to provide it? Are
> they lying about not having graphic files available?

I believe that legally, they are within their rights to only give you a
printout. I would not worry about it unless the other dentist complains
about the quality, and then have the new dentist request a better image if
they need it.

I don't think they are saved to film. I think that would not be very be cost
efficient to pay for a digital x-ray machine and also make negatives.
Mark & Steven Bornfeld - 08 Jul 2006 19:34 GMT
> It could be they do not know how to do this with their particular
> software.
[quoted text clipped - 4 lines]
> Finally I would have to say that the printed copies should be enough to
> see anything so I would not worry and not get too uptight about this.

    Thanks for clearing this up, Alex!

Steve

>>>I recently went to a dentist and had full-mouth x-rays which were saved
>>>onto a laptop computer. I asked for copies and was told they couldn't
[quoted text clipped - 17 lines]
>>
>>Steve

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Joel344 - 07 Jul 2006 23:10 GMT
In Pennsylvanai we must send the x-rays
to the new dentist .... never to the patient

--
Joel34
Joel344 - 07 Jul 2006 23:10 GMT
Both places ... Pennsylvanai and Pennsylvania

--
Joel34
Bill - 08 Jul 2006 22:31 GMT
> Both places ... Pennsylvanai and Pennsylvania.
>
[quoted text clipped - 3 lines]
> Joel344's Profile: http://dentalcom.net/forum/member.php?userid=12
> View this thread: http://dentalcom.net/forum/showthread.php?t=4629

Isn't that somewhere out near Harrisburg?

- dentaldoc
Steven Bornfeld - 07 Jul 2006 23:13 GMT
> In Pennsylvanai we must send the x-rays
> to the new dentist .... never to the patient!

    Sounds like that episode of Seinfeld where Elaine couldn't see her own
medical records.

Steve
JimSocal - 08 Jul 2006 19:17 GMT
>I recently went to a dentist and had full-mouth x-rays which were saved
>onto a laptop computer. I asked for copies and was told they couldn't
[quoted text clipped - 5 lines]
>should I insist on the negative? Are they obligated to provide it? Are
>they lying about not having graphic files available?
I believe it depends on which state you live in.
Also it depends on the office and their inclination.
I asked for xrays (in California) which I knew were digital and I
thought it would be easy to give me a copy of the digital file. They
said they did not know how to get it to a disk or send it to me via
e-mail. I said I'd show them. They declined my offer.

They gave me a print out which was so bad that the dentist who needed
it could not use it and he had to take another xray. He gave me the
new xray for free so I did not complain, though I hate getting more
xrays than I really need. Despite what some say, NO amount of xray is
without negative impact on health. Nevertheless I have found that now
that digital xrays exist, dentists give out xrays like candy. I've had
several turn out not so good so they just take more, until they get it
right and no concern is given as to giving more xrays. I know the
amount of exposure is low these days but there is evidence that even
these low amounts are hazardous to health. Sorry, I went off on a
tangent there re xrays...

The point is, they may not be required to give you the digital files
of your xrays. I do think you can demand that the receving dentist get
a GOOD copy, though, although one dentist told me that would cost $25.
Alexander Vasserman DDS - 08 Jul 2006 19:32 GMT
At least when the patient gets x-rays they are wearing a lead apron
the office staff does not wear an apron and takes all these x-rays on
patients all day.
So if you are going to talk about scattered radiation just remember the
health hazzard to the employees as well.

If the hazzard was significant nobody would be taking these x-rays.
Also with digital x-rays and the problems with the size of the sensor,
a lot of times I am in the room holding the sensor getting exposed.

> >I recently went to a dentist and had full-mouth x-rays which were saved
> >onto a laptop computer. I asked for copies and was told they couldn't
[quoted text clipped - 27 lines]
> of your xrays. I do think you can demand that the receving dentist get
> a GOOD copy, though, although one dentist told me that would cost $25.
Bill - 08 Jul 2006 22:28 GMT
> At least when the patient gets x-rays they are wearing a lead apron
> the office staff does not wear an apron and takes all these x-rays on
[quoted text clipped - 5 lines]
> Also with digital x-rays and the problems with the size of the sensor,
> a lot of times I am in the room holding the sensor getting exposed.

___________________________________

Oops! Not exactly kosher under California law. When you passed your
California licensure exam, you successfully completed the section of
the exam which details the California laws regarding employees and
xrays.

The law mandates that the dental personnel cannot even be in the same
room as the patient during the xray exposure, unless the dental
personnel are properly shielded. For example, the dental personnel are
allowed in the same room if they stand behind one of those 6-foot-high
wheeled movable shields with the leaded-glass window, like the ones
used in some hospital xray rooms.

The law also prohibits the regular use of dental personnel to hold the
sensor or film. A friend or a relative of the patient can be used to
hold the sensor, if that person wears proper shielding, but dental
office personnel can't do it as a regular part of their jobs.

The reasoning behind the law is that neither the patient nor the
relative will be in a position to be exposed day after day as a part of
their employment. In order to protect what the state calls the "DHCW"
(dental health care worker), laws have been put into place to keep
dentists and employees out of the xray room during sensor exposure.

Unfortunately, it is common for well-meaning and compassionate dentists
to be reported to the State by some disgruntled ex-employee.

The regulatory agencies don't seem to care that the employee has
selfish motives. The State will often impose fines and other discipline
in order to set an example to emphasize the State's authority.

When it comes to the State wanting to show its power, arguments
regarding the miniscule amount of radiation received are irrelevant.
Politics ALWAYS triumph over science.

Best regards,
- dentaldoc
Alexander Vasserman DDS - 09 Jul 2006 06:59 GMT
That section was not part of the exam I took.
I do not make my employees stand in the room they do it voluntarly. and
facing away from the cone. I've had the tech that installed my panorex
calibrate the machine and he was holding the intensifying screen (you
can see the x-rays light up the sceen like a flashlight) in his hand
while adjusting the machine and I'm sure he does this regularly.
Also most of my patients are uncordinanted adults and don't bring a
family member with them. So we can discuss safety all you want but what
do you do to get a proper x-ray for treatment??? keep radiating the
patient a hundred times(exagerating here) because they cant hold the
film steady in their mouth???
The point I was trying to make was that it is easy to critisize
dentists for snaping x-rays left and right without realizing that the
risk is on both sides and the idea is to get a diagnostic x-ray with
minimum exposure and to do that sometimes it takes multiple exposures
and in some circumstances someone needs to be in the room to get the
job done right.
Seriously what would you do after 3 attempts to get an x-ray on a
patient that is in severe pain and can not hold the x-ray properly and
is getting ansy telling you I'm not doing that x-ray thing again? Do
you kick them out of your practice in pain, do you do the work blind
possibly commiting malpractice, or do you go into the room and hold the
sensor/film???

> > At least when the patient gets x-rays they are wearing a lead apron
> > the office staff does not wear an apron and takes all these x-rays on
[quoted text clipped - 44 lines]
> Best regards,
> - dentaldoc
Alexander Vasserman DDS - 09 Jul 2006 07:09 GMT
p.s.

One time I had an attorney walk out not letting us finish taking a Full
mouth x-ray because he had a severe gag reflex and could not hold the
sensor even with someone in the room doing it for him. And he needed to
have lots of work done, I doubt I could even get him to do these x-rays
even on a periodic basis. Talk about risk and being the one to blame
when something goes wrong or even having an x-ray for insurance billing
etc....

> That section was not part of the exam I took.
> I do not make my employees stand in the room they do it voluntarly. and
[quoted text clipped - 68 lines]
> > Best regards,
> > - dentaldoc
Mark & Steven Bornfeld - 08 Jul 2006 19:43 GMT
>>I recently went to a dentist and had full-mouth x-rays which were saved
>>onto a laptop computer. I asked for copies and was told they couldn't
[quoted text clipped - 28 lines]
> of your xrays. I do think you can demand that the receving dentist get
> a GOOD copy, though, although one dentist told me that would cost $25.

    I have no idea how big a problem proprietary formatting (Alex mentioned
this) of the image is.  But I can tell you that I have never gotten a
digital file from any dentist (usually an endodontist) for x-rays on a
patient.  I get paper printouts.  The early ones seemed to be on some
kind of thermal paper that faded pretty badly in a few months, but
lately the images I get back are pretty good.  I've also been able to
use these images (either scanned or the physical print) for insurance
purposes without problems.

Steve

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

 
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