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Medical Forum / General / Dentistry / May 2006

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Root Planing and Scaling

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dck - 22 May 2006 12:54 GMT
I have been told I need Root Planing and Scaling. I had this done 2 years ago
and paid $550.00

After that I had been getting my teeth cleaned every 3 months. I had to
cancel my last cleaning and tried to reschedule 2 months after that. They
would not set up an appointment till after I got my regular checkup which
they could not do for 3 weeks. The dentist said I needed 4 crowns on my
bottom back 4 molars and everything else looked fine. Crowns would cost $625.
00 each with partial gold with some other metal mixed in. All gold $800.00
each - this is my co-payment.  I asked for this in writing and seems to be
$2468.00 for 4 crowns.

The pricing is here http://www.webdck.com/crown.html I scanned and uploaded.
It shows it would be $4660.00 without insurance.

Also they said I had not had a cleaning for over a year which their records
are incorrect. They spoke of the first hygienist as my last cleaning, but
when she changed her days off I was given another hygienist they seem to be
confused. It was about 5 months when I spoke to them on this instance.

I then set up a cleaning where they could not see me 4 another 3 weeks. So
now it has been 7 months since last cleaning. Thought I was just going in for
regular cleaning. Again I have another hygienist 3rd one. Suddenly he said I
needed Root Planing and Scaling. He left the room and a women came in and
showed me paperwork for cost their "treatment coordinator"

Then hygienist came in and did first treatment for $95.00.

He is the breakdown in cost the "treatment coordinator" gave me - I asked for
a copy.

They say without insurance this would cost over $1500.00 as you can see here -

http://www.webdck.com/price.html - I scanned and uploaded.

Am I being totally overcharged. Is this somehow correct? Should I simply
change dentist all together.

Any help in this matter is greatly appreciated...
Steven Bornfeld - 22 May 2006 13:48 GMT
> I have been told I need Root Planing and Scaling. I had this done 2 years ago
> and paid $550.00
[quoted text clipped - 35 lines]
>
> Any help in this matter is greatly appreciated...

    Tough to say.  The perio fees look pretty normal, even for a general
dental office.  I would say the crown fees look normal, but the extra
buildup fee seems just a way to pump things up unless you have severely
broken-down teeth that require posts and cores in order to keep the
crowns in place.  Don't know where you're posting from, but from here in
Brooklyn NY those look like pretty "healthy" fees.
    I'm unfamiliar with "Pacificare HMO"--I thought there usually was
little or no out of pocket expenses in HMOs.  These fees are higher
considerably than mine.
    With a significantly complex proposed treatment plan like this, I
always think it's a good idea to get a second opinion if you have doubts.

Steve
dck - 23 May 2006 06:37 GMT
Hi - so costs do not look overpriced to you? I am in southern california O.C

When you say  "look like pretty "healthy" fees" are you saying fees are high?

You say "fees are higher considerably than mine."
How much higher?

>> I have been told I need Root Planing and Scaling. I had this done 2 years ago
>> and paid $550.00
[quoted text clipped - 15 lines]
>
>Steve
Mark & Steven Bornfeld - 23 May 2006 15:16 GMT
> Hi - so costs do not look overpriced to you? I am in southern california O.C
>
> When you say  "look like pretty "healthy" fees" are you saying fees are high?
>
> You say "fees are higher considerably than mine."
> How much higher?

    The fees for the periodontal work are in the ball park.  Yes, the crown
and bridge fees are on the high side, but then you are in a high priced
market.
    As I said, it's tough to evaluate what the fees really are compared to
mine, because I don't know if these are teeth that genuinely need to be
built up, or whether it's a more or less standard ploy to bump up the
fees.  I don't automatically charge close to $200 to build up a tooth
prior to crowning it, unless clinically the tooth has had a root canal
and needs a post and core for retention.  My fees for a PFM crown are
$700, but this is probably going to have to go up somewhat soon.

Steve

>>>I have been told I need Root Planing and Scaling. I had this done 2 years ago
>>>and paid $550.00
[quoted text clipped - 16 lines]
>>
>>Steve

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Bill - 23 May 2006 19:53 GMT
"The pricing is here http://www.webdck.com/crown.html I scanned and
uploaded. It shows it would be $4660.00 without insurance."
_____________________________

I'm glad you posted the copy. It shows what is going on here. In a
nutshell, the main problem is that you have a capitation, "HMO-style"
dental plan, instead of REAL dental insurance.

HMO dental plans simply don't pay the dentist enough to survive. So how
DOES the dentist survive?

By selling you all kinds of stuff that is NOT on the plan, so that you
have to pay extra cash. That way, the dentist can survive by charging
you a bunch of "extras," and the dental plan survives because you are
fooled into thinking that they are providing you with a great "deal" on
prices. Some deal!

Let's look at this "plan." The usual dental HMO (which does NOT operate
like a medical HMO -- your experience proves this) will cover a molar
crown for much LESS than the $990 plus $175 listed here. That's $1,165
for each crown.

Dr. Bornfeld has already mentioned that the fees seem in the ballpark
for his area, but remember also that he can make a crown for $700, so
your price of $1,165 is already about 66% higher than that.

66% is not a small amount.

Yes, I know that Dr. Bornfeld mentioned that the $700 fee is too low
and will have to come up some to be realistic. But I am in your part of
the country (southern California urban market), and you can still get
similar PFM crowns for $800 - $850. The $1,165 is high even for my
area. Heck, even the $990 is already a bit high for this area, and
that's not even counting the extra $175 per tooth for the "buildup," if
actually needed.

If you were to have the plain metal crown which is automatically
"covered" by your dental plan, the cost might be $250 - $350 each. (Do
you have a plan booklet which explains this? Let me know what the
listed fees are. The $250-350 is my guess based on past experience.)

But the dentist and the plan know that no sane dentist could ever do
the work for that kind of price. Also, they know that patients rarely
accept their listed, "bargain" crown.

So the plan baits you into "their" offices, where you are switched to
something more expensive, so that the dentist can pay his rent instead
of losing his shirt under the plan.

Your statement shows that by switching you to a porcelain crown instead
of plain metal, and by claiming that a high-gold metal will be used
under the porcelain on each crown, the dental office can then charge
you $617 for each crown instead of the basic covered amount listed for
molar crowns in your plan.

I don't know if your teeth all require the separate buildups, but at
least you are only being charged an extra $5 each.

Have your employer provide you with a REAL dental insurance plan
instead of a dental HMO. Dental HMOs do not work like medical HMOs!

REAL dental insurance usually pays 50% of a crown cost. Then, at a $800
rate for a porcelain (PFM) crown, you only pay $400, instead of the
$612 on the "bargain" HMO!

See how the "bargain" plan actually costs you more?
_____________________

"He is the breakdown in cost the "treatment coordinator" gave me - I
asked for a copy.

"They say without insurance this would cost over $1500.00 as you can
see here -

http://www.webdck.com/price.html - I scanned and uploaded."
_________________________

This second upload gets interesting, and it reveals how HMO plans
survive.

The summary at the bottom of the page lists a total of $565 for the
four quadrants of root planing. That's not bad, as local fees for four
quadrants can run $600 to $800, or even more.

But look at how your fees are obtained. The HMO plan lists the fees at
$40 per quadrant, for a total of $160 for all four quadrants, not the
$565 on your "worksheet."

So how do they get the $160, which apparently is the actual co-pay for
your treatment, up to $565?

First, you get charged $40 for "periodontal evaluation." Most dentists
include this in a full, ordinary dental exam, at no extra cost. Your
plan may have a clause that allows you to be charged the additional fee
-- does it?

Second, you are charged an additional $55 for "gross scale." Why would
you need a gross scaling when it has only been 7 months since a full
regular dental cleaning? Gross scalings are meant for cases which have
substantial calculus buildup due to the patient skipping dental
cleanings for years. So WHY is a "gross scale" needed after only seven
months?

(I hope that you were told two years ago that simply getting a cleaning
every 3 months is NOT enough. Your daily, thorough brushing and
flossing is even more important for the success of the original
scaling.)

Third, there is the extra charge for "subgingival antibacterial
irrigation." This is not covered by your plan and you are being charged
the full price, which comes to $240 for two visits, and another $70
four weeks later.

This irrigation may, or may not, have real value in your case. It is
mostly useful for cases with substantial periodontal bone loss and deep
pocket formation, where floss and brushing cannot reach the bottom of
the periodontal defects. Research shows that when done at the time of
SRP (scaling and root planing), then the irrigation can sometimes be
helpful.

But if you have a milder case with smaller pockets, the value of
irrigation with SRP might be less.

And the value of irrigation alone, at a visit 4 weeks later when no SRP
is even being done, is highly questionable.

The Most Important Question: Do you really need SRP in the first place?
That can only be determined by a good periodontal exam. 1. What are
your pocket measurements? 2. What were the measurements back when you
first had the SRP? 3. What were the measurements at each 3-month visit?
How much had the pockets improved?

What are the differences in your pocket measurements today, compared
with just 7 months ago? Have they deteriorated so much, that a new SRP
is really needed?

In my opinion, the heart of the matter is not really how much is
charged for the SRP, but is whether you need it in the first place.  --
and whether you have been shown how to maintain its benefits by your
own HOME care.

Hope this helps. And if you are really curious, it can't hurt to get a
second opinion, from an independent dentist with a good reputation and
who is NOT known for high fees, or "smile makeovers," or similar stuff.

A second opinion from an HMO dentist would not be helpful, because the
second HMO dentist is subject to the very same financial constraints
and motivations as the first dentist.

Best regards,
- dentaldoc
Mark & Steven Bornfeld - 23 May 2006 19:57 GMT
> "The pricing is here http://www.webdck.com/crown.html I scanned and
> uploaded. It shows it would be $4660.00 without insurance."
[quoted text clipped - 147 lines]
> Best regards,
> - dentaldoc

    Fair and thorough assessment.

Steve

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Jim - 24 May 2006 02:31 GMT
First, let me say I am not a dentist and am only reporting what I have
learned for myself as a patient:

Dental HMO's are a total rip off and the dentists who use them TEND TO
BE scam artists (not in every case I'm sure) similar to car salesmen
with their "add ons", who will conjure up things to charge you for in
order to pay for their participation in a dental plan that does not
give them much profit if practiced fairly and honestly.

Just my 2 cents.

I used to participate in these plans. My wife and I went to one guy who
cleaned our teeth and told us we were fine. A few months later we went
to a new HMO dentist and that dentist told us we needed scalling, gross
debridement and all kinds of expensive sh*t.
We declined because I have a pretty good nose for being scammed and I
felt this dentist was a scam artist.

Later we went to another HMO dentist and this dentist told us we did
NOT need scaling, debridement and all that, that our teeth and gums
were relativeily healthy. I since have confirmed that with dentists we
do trust, now.

I could give you about 3 pages of stories as to how these HMO dentists
screwed up my wife's and my teeth, how they cost me my #18 molar (had
to be pulled), caused my wife to have to get an apicoectomy (gum
surgery). I won't go on, but the point is this:

HMO dentists - by and large - are a hazard to your health.

Some recommend the "better" dental plans that pay 50%. I am not
familiar with all of them, but I can tell you why mine (I've had both
the HMO and the PPO) is also a ripoff for most people:

It gives me a $1000 cap on treatment in one year. It costs me about
$480 - that's $40/month for 12 months. So the maximum I can get for my
$480 is a benefit of $1000 which would mean I came out $520 ahead. But
what if I do not use the dental insurance, if I only have a couple
cleanings and xrays during the year. Well, in that case, then I am
paying $480 for stuff that I could have gotten for probably about $300.
So if you are pretty sure you're going to need $1000 worth of work,
then the PPO 50% plan is not too bad. But if you are not going to need
much work, then the plan is at best a break even and could be a waste
of money. Also, these plans do not cover many things as in the HMO
plans, so the dentist will recommend the more expensive procedures to
make more money. This can happen whether the dentist is HMO, PPO, or
accepts no insurance. It's just that I've found the dentists who accept
none tend to be more honest. I know some dentists on this group do
accept PPO insurance and they are good dentists, so I am not condemning
all PPO dentists at all. Just saying my experience. If I lived near the
Dr's Bornfeld, for example, I would trust either of them to treat me
fairly.Unfortunately I do not live in their area.

The SOLUTION:
Find a dentist that:
1) is recommended by a friend who has used him for long enough to KNOW
he does good work (ie; someone who has had more than just xrays and
cleanings, someone who has had fillings, etc - real dental work, and
someone who is honest. Good luck.

2) charges fairly and does not accept dental plans at all, or if he
accepts any, he accepts only the PPO plans, not HMO plans. HMO Plans
are begging the dentist to scam you into higher priced procedures and
materials you don't really need.

3) go there for a cleaning and see how it "feels". Are the people nice?
Do they seem professional? Does he/she seem to know what he is doing;
has he been at it awhile? (yoiu can check at the ADA also, on the net)
Does he recommend expensive things like scaling and debridement and
give you a "treatment plan" for over $1000 right off the bat even
though you've had no problems recently and have healthy gums and teeth?

Okay, maybe you NEED all that work he's saying you need, and maybe you
don't. But if you take good care of your teeth, regular cleanings, and
suddenly you are being told you need $2000 worth of dubious dental
work, I'd get a 2nd opinion at the least.

I FINALLY - I think - found a good dentist - actually two. One is at
the local dental school, she's a grad student where they are closely
supervised and graduates - unfortunately for me - this next month. But
she did a lot of work for me and the price was fair and I did not get
talked into any expensive treatment.

Not all dental schools are good though, so do your research, and it is
also "luck of the draw" in terms of what student you get, so if things
seem shakey, get the hell out of there! I had a very bad experience
with another dental school, as did a friend of mine.

The other dentist I found-  we have not had any work done by him yet
but my wife went in for  some pain she was feeling and this guy did an
x-ray, looked at it and told us, "Well, I COULD open this up and look
at it, or send you to an endo,  but it might be okay and if the pain
isn't very strong - it was not - then let's wait and see what happens.
If it gets any worse, call me right away, but I think right now maybe
if you use some sensitve toothpaste on it regularly, and that may solve
your problem." He did not charge us for the xray, gave us a cleaning
for a fair price, and we were out of there. She never has had any
further pain from that tooth, and we will go back to him for her next
cleaning and future work.

Again, I am not a dentist, just a guy who's been through the mill with
dentists over the past 4 years, and the problems all were with HMO
dentists. I also have read and heard many other similar stories of
problems with these dentists, so I am just telling you that I
personally am DONE with HMO's and HMO dentists!

> > "The pricing is here http://www.webdck.com/crown.html I scanned and
> > uploaded. It shows it would be $4660.00 without insurance."
[quoted text clipped - 157 lines]
> Brooklyn, NY
> 718-258-5001
dck - 26 May 2006 10:54 GMT
I have canceled my appointment for the scaling and root planing. I am
changing dentist.
First of all I do not like the fact the dentist only spent about 10 minutes
with me. He poked around in my mouth after viewing full mouth x-rays. He said
I had cavities on bottom four molars that are ring shaped along the gum line.
He showed me with a dental mirror. Then he said everything else looks fine.
He said because of how the cavities where he could not just fill them that
crowns would be needed. He left and I have never seen him again. He is a new
dentist because my old one left. Such a short time with him I do not even
know his name. The "treatment coordinator"  came in next with the breakdown
of cost as an estimate for me to sign.

After which the hygenist tells me I need the deep cleaning. Why would my
dentist not tell me this. And why do I never see him again till I need major
work like crown. I have a problem with dentist leaving it up to a hygenist to
diagnoise me - He should be doing that......
And do I have a choice to just do the scaling and planing without the
irrigation ??

Who is in control - I am not being given options am I??

The 160.00 for deep cleaning without the irrigation would be O.K??
And to charge me  $40 for "periodontal evaluation."  That tells me something
is wrong!!
That took about 5 minutes to check the size of pockets or whatever you call
them.....

I do not think I was given my full options. I get a bit confused on what is
for molars. Is full metal crown for $110.00 an option for me. Is it a metal
looking crown or does it look like color of tooth - or do you need porcelain
for that.  And it says lab cost for preciuos metals.

Another upload showing the highlights of my dental plan -
http://www.webdck.com/benifits.html

Which is my dental plan from work. I have an option of this plan or metlife -
But checked with HR and I have to wiat 6 months when open enrollment is
available to change plans....

Have two friends at work that recommend dentist but are on metlife. On said
he had the scaling and planing and was charged 25.00 with his plan - sound
like what I need but have to wait 6 months till open enrollent to sign up or
change benifits..

>"The pricing is here http://www.webdck.com/crown.html I scanned and
>uploaded. It shows it would be $4660.00 without insurance."
[quoted text clipped - 147 lines]
>Best regards,
>- dentaldoc
dck - 26 May 2006 10:58 GMT
Also my dentist has been charging me a 35.00 copay every time I get the
cleaning that is to be free twice a year and then I have been paying full
price for the other 2 cleanings - having 4  cleanings a year for a litle over
2 years until I had the last cleaning after 7 months cause I had to cancel
one cleaning due to work scedule changing

>I have canceled my appointment for the scaling and root planing. I am
>changing dentist.
[quoted text clipped - 45 lines]
>>Best regards,
>>- dentaldoc
JimSocal - 26 May 2006 22:35 GMT
>Also my dentist has been charging me a 35.00 copay every time I get the
>cleaning that is to be free twice a year and then I have been paying full
[quoted text clipped - 51 lines]
>>>Best regards,
>>>- dentaldoc
I think you made the right decision. This dentist sounds like he's
running a chop shop, just getting people in, making as much money as
possible and screw the personal attention and quality...

HMO dentists suck, almost always.
Bill - 26 May 2006 19:23 GMT
> After which the hygenist tells me I need the deep cleaning. Why would my
> dentist not tell me this.

In many busy HMO offices, the dentist's time is just too valuable, as
he is the only person in the office licensed to perform the other, more
expensive procedures. And since the HMO pay is so ridiculously poor, he
has to keep busy with other patients and the expensive items to make up
for the huge financial loss on the HMO plan.

Anything less than major income is delegated to other employees.
Talking to you produces NO major income to make up for the continuing
HMO losses.

> And why do I never see him again till I need major
> work like crown.

See above.

> I have a problem with dentist leaving it up to a hygenist to
> diagnoise me - He should be doing that......

It is illegal in most jurisdictions for anyone other than a licensed
dentist to diagnose your oral conditions. If you are SURE that the
hygienist did the diagnosing, you can report this to your state dental
board, as it is a violation of law.

However, it is likely that the dentist would say he made the diagnosis
himself, and the hygienist merely passed on his findings to you. That
lets him off the hook, and I don't see how you could disprove it.

> And do I have a choice to just do the scaling and planing without the
> irrigation ??

Why would they give you a choice? The $565 is roughly a normal fee for
full, quality, careful, 4-quadrant SRP. So why would they agree to
lower their fee even further?

HMO fees are inadequate to cover even expenses. HMO fees force the
dentist to obtain additional income in order to avoid going broke.

> Who is in control - I am not being given options am I??

The existence of an HMO plan pretty much eliminates real options, for
all the reasons discussed before.

> The 160.00 for deep cleaning without the irrigation would be O.K??

That $160 would only cover one quadrant of SRP. What dentist can afford
to perform four quadrants of SRP for only $160?

There are really two questions here:
1. Do you really need SRP in the first place? Perhaps you do, or
perhaps not. Only a good periodontal examination can determine that. I
can't tell on the Internet.

2. Asuming that SRP is needed, will you get a really good, careful, SRP
when it is done? I don't know the answer to that either. A really good
4-quadrant SRP is easily worth $700 to $800. So how could it be done
for only $160?

If a brand new 4-door sedan costs $25,000 but somebody says he can get
it for $6000, would I believe him?

> I do not think I was given my full options. I get a bit confused on what is
> for molars. Is full metal crown for $110.00 an option for me. Is it a metal
> looking crown or does it look like color of tooth - or do you need porcelain
> for that.  And it says lab cost for preciuos metals.

How can a dentist make a crown for $110? Let's be realistic. It was
mentioned in an earlier post that even $700 is on the low side for a
good crown, and to have the dentist's expenses covered, that price
realistically has to go up a bit.

> Another upload showing the highlights of my dental plan -
> http://www.webdck.com/benifits.html

This "plan" it utterly unrealistic. No dentist can afford to make a
crown for $110. This plan also lists a full denture for $110! That's
only about 10-12% of the cost of a full denture from a reputable
dentist.

I'll be able to make a $110 crown the day that General Motors can sell
me a new full-sized Buick for $2500, and I can buy gas for 30c per
gallon.

(Don't laugh too soon -- I can remember when new cars were $2500 and I
actually bought gas for 29c per gallon. But not today!)

> Which is my dental plan from work. I have an option of this plan or metlife -
> But checked with HR and I have to wiat 6 months when open enrollment is
[quoted text clipped - 4 lines]
> like what I need but have to wait 6 months till open enrollent to sign up or
> change benifits..

MetLife is not perfect by any means, but it is ten times better than
any HMO plan! In my region, your share might be in that ballpark per
quadrant for the SRP, when done by a general practitioner.

And with the MetLife plan, you can actually see specialists too.

Best regards,
- dentaldoc
dck - 26 May 2006 21:15 GMT
I have a friend who paid 200 for the deep cleaning. My sister paid 120.
Another friend paid less as well.
They do not have hmo plans. The insurance pays the rest.
I have a medication that costs 480 but with insurance costs me 20
The insurance picks up the slack.
So the doctor or dentist is being paid by the insurance.
When I was in a car accident I had a 20,000 bill from hospital.
Did I paid the full amount. No, I paid 15% and insurance paid 85%
The dentist is being paid for his/her time by PacifiCare.

If you look at the http://www.webdck.com/price.html
Look what they have listed as normal fee and my cost.
They have normal fee price at over 1500!!
When I had this cleaning before all 4 sessions came to about 2 hour max.
750 an hour!!
Then look at my cost at 282.50 an hour.

Not saying the dentist is only getting 110 for crown.
Saying this seems to be cost with insurance since they paid the difference.

As far as the dentist is concerned my 2 friends dentist does all the work.
Both are small office with dentist and about 3 others who work in office.

Where I go they have 6 dentist. I just checked online the dental office
details.

<<If a brand new 4-door sedan costs $25,000 but somebody says he can get it
for $6000, would I believe him?>>
Sure if that person was paying a monthly fee with a plan that offers
detailed pricing for their plan.
Just like I pay a monthly fee for my insurance. With a detailed plan stating
what my cost would be.

I keep hearing how the dentist fees I pay is the only money he gets for his /
her time. But in fact they are being paid by insurance company.
Yes less than if they billed full amount by patient - but they choose to
accept hmo  patients. So they know what they are getting into.
And they should not take advantage of their patients by trying to "upsell"
and not telling their patients all options - even the low end.
I do have another friend who went to this dental office and was charged a
certain fee for work done.
Went to a different dentist and was giving all options and paid less!!

>> After which the hygenist tells me I need the deep cleaning. Why would my
>> dentist not tell me this.
[quoted text clipped - 98 lines]
>Best regards,
>- dentaldoc
JimSocal - 26 May 2006 22:39 GMT
If you go back into the archives of this group you can find a long
thread - several actually - about dental insurance. It is quite
complicated, but if you read it you will start to get the idea. Dental
"insurance" really is not insurance at all. There is no dental
insurance that works like medical insurance, where whatever you need
is covered, you pay a minimal amount, and the ins. co. pays the rest
to the dentist. It is not like that with dental "insurance".

Go to one of the dentists you mentioned that your friends go to, that
do not accept insurance. You will be happier and get better dental
care.
dck - 27 May 2006 03:41 GMT
They go to dentist that accept insurance. Two of them have MetLife. The other
I do not know what she has but is comprehensive plan. And I do plan to get
MetLife from my work but can not change till they offer open enrollment  -
that's how things are done at my job  - can not just change till they have
their periodic open enrollment.

But I am certainly not feeling sorry for Dentist. Especially mine. I have
been charged a co-pay for my cleanings which do not have a co-pay.
I pay out of pocket for 2 a year and co-pay for other 2 having 4 cleanings
till the recent gap of time ( 7months). And I tried to set up cleaning after
5 months but they refused to give me a cleaning till after having a checkup.
Waiting for them to have time for me then waiting till have time for a
cleaning brought it to 7 months.

At which point I was told I needed to pay the 565 for deep cleaning. And I
might add that this is a new hygienist. My old hygienist had told me 7 months
ago that she was seeing improvement. I floss in morning and in the evening. I
have no gum bleeding. No pain. No issues or complaints.

And I wish to point out again that they have their records all screwed up
cause they say my last cleaning was over a year ago with my first hygienist.
I have had cleanings after that with 2nd hygienist., I am on my third
hygienist. They do not have correct records - charge me co-pays that I am not
to pay - Dentist said everything looked fine except molars need crowns - he
did not mention anything about deep cleaning - that came from hygienist. The
charge of 40.00  for "periodontal evaluation."  I was not told about till
after it was done. Then they added the gross scaling.

I just do not seem to like the way they do business and do not trust them at
all. Dentist are like car dealers now  - That is a fact!!!

And please do not tell me they are starving because of HMO

>If you go back into the archives of this group you can find a long
>thread - several actually - about dental insurance. It is quite
[quoted text clipped - 7 lines]
>do not accept insurance. You will be happier and get better dental
>care.
JimSocal - 27 May 2006 05:34 GMT
>They go to dentist that accept insurance. Two of them have MetLife. The other
>I do not know what she has but is comprehensive plan. And I do plan to get
[quoted text clipped - 28 lines]
>
>And please do not tell me they are starving because of HMO

You have to read about how the HMO plan works. They do NOT get paid by
the HMO like medical doctors do. Basically, they are paid only a bare
minimum which covers their costs. THAT is why they HAVE to charge you
for things you do not need, and services that are not covered like
scaling and all that stuff.

It's a classic "bait and switch" scam. They are not hurting
financially precisely BECAUSE they talk you into services and fees and
materials that you do not really need.
dck - 27 May 2006 09:41 GMT
Maybe if they cut their overhead costs...
You go in and see half dozen people or more behind the reception area. You
have receptions, financial coordinators, treatment coordinators, person
setting up appointments. and collecting fees. Plus you have 7 dentist ( whose
time is just too valuable someone said??) . Hygenist - Hygenist assistants.
This is a huge payroll - so why the huge overhead if not making money. Please!
!!

So I agree this type of dental office needs to upsell  - oversell - recommend
- do whatever to get as much from you as possible.

And this statement  "A really good 4-quadrant SRP is easily worth $700 to
$800."
400.00 an hour for a deep cleaning?? Thats the time spent on me for 4 visits
last time I had this done.

>>They go to dentist that accept insurance. Two of them have MetLife. The other
>>I do not know what she has but is comprehensive plan. And I do plan to get
[quoted text clipped - 11 lines]
>financially precisely BECAUSE they talk you into services and fees and
>materials that you do not really need.
 
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