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Medical Forum / General / Dentistry / December 2005

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crown replacement - does this make any sense??????

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bytor - 30 Nov 2005 04:46 GMT
i recently broke an old crown on a molar, and am in the process of
getting it fixed

i liked and trusted my old dentist but because of  insurance reasons i
had to get a new dentist

and i'm not sure this new dentist has my best interests at heart - i
think he may be cutting corners on me to save himself costs, but i'm
not sure and am curious what people up here think

as per usual crown proceudres he drilled down the existing tooth to
prep it for the new crown, took impressions etc

but instead of then fitting me with a temporary crown for the interim 2
weeks while the new crown is being made, he said "this will be easier
for you than a temporary crown" and simply filled in the remaining
stump of my tooth with white dental cement stuff

so what i have now is my stump of a tooth, the hollowed center with
some cement in it, my gums very raw around the outside of the tooth,
pain while chewing both occasionally from the tooth itself and even
more so from food that keeps hitting the gum area around my tooth which
is already mashed up somewhat from the procedure

chewing is difficult and i am having trouble eating, the tooth is
sensitive to hot/cold & sometimes pressure while eating

food keeps getting stuck in the gap between the crownless tooth and the
tooth in front of it, making the area more & more sore

shouldn't i have a temporary crown protecting all that?  protecting the
tooth itself???  giving me something to chew on?  protecting the
already super sensitive and cut gums next to the tooth?

and isn't a purpose of a temporary crown also to keep the gumline down
until the actual crown is ready?????

are there any circumstances where NOT putting on a temporary crown
makes sense??

if in my place, what would you do in this circumstance?   grin and bear
it?  go back & ask that  a temp crown be put in, but in doing so risk
alienating the dentist & having him treat you with disdain & not really
care about doing a good job from then on, or even worse, perhaps HURT
YOU ON PURPOSE in order to make the point of "i told you it would be
better to not have a temporary crown put in!!!"

i'd like to trust this dentist and give him the benefit of the doubt
but this is all weighing heavily on my mind

thanks for any opinions
Amatus Cremona - 30 Nov 2005 12:16 GMT
> I liked and trusted my old dentist but because of  insurance reasons I
> had to get a new dentist

This is what happens when you go to the office "preferred" by the insurance
carrier.  Why do you think the insurance plan prefers this office ?

Signature

/

Amatus

/

>i recently broke an old crown on a molar, and am in the process of
> getting it fixed
[quoted text clipped - 47 lines]
>
> thanks for any opinions
bytor - 30 Nov 2005 17:22 GMT
> > I liked and trusted my old dentist but because of  insurance reasons I
> > had to get a new dentist
>
> This is what happens when you go to the office "preferred" by the insurance
> carrier.  Why do you think the insurance plan prefers this office ?

Sorry i wasn't clear on this point, but actually it is a little more
complicated than just the insurance reasons, but it isn't simply a case
of an insurance plan telling me to go to this guy instead of my
previous dentist.

- I am not currently working and lost my group dental coverage which my
old dentist participated in

- My crown broke 2 days b4 thanksgiving and i was in agony with eating
problems, my tongue was getting cutup by the rough surface of the
crown, the tooth itself was extremely sensitive to hot/cold etc etc etc

- I actually tried to get an appointment with my old dentist but he
could not see me for over a week!!!

So i decided to try to find a new dentist, one that could hopefully see
me last week.   And at the same time also decided to get new dental
coverage to help me defray the costs that i would be incurring .

So i joined a discount dental plan in my area, and went to a dentist
nearby who could see me the quickest, who was a member of the plan.

I am still not sure what to do about my existing situation but i am not
particularly happy with this dentist & will try a different dentist in
the plan next, as i need other dental work done as well.  Not having
dental coverage I have neglected my teeth (bad move).

This all leads into the topic of "how to choose a new dentist?", and i
do have recommendations for others that are actually in the plan, and i
did try them first last week, but again, because of the holidays all
were either closed or backed up!!!      So i went with this guy simply
because he was available, and in general I assumed that most dentists
are honest, competent, trustworthy, etc.

Which leads me to ask - Amatus' comment of " Why do you think the
insurance plan prefers this office?" suggests that insurance plans will
steer you towards substandard dentists!!  Ones that cost less, work
less thoroughly, cut corners, or something of that nature - am i naive
in thinking that that should not be the case?
Amatus Cremona - 30 Nov 2005 17:36 GMT
> So I joined a discount dental plan in my area, and went to a dentist
> nearby who could see me the quickest, who was a member of the plan.

Mistake

> Which leads me to ask - Amatus' comment of " Why do you think the
> insurance plan prefers this office?" suggests that insurance plans will
> steer you towards substandard dentists!!  Ones that cost less, work
> less thoroughly, cut corners, or something of that nature - am I naive
> in thinking that that should not be the case?

IF you think the insurance carrier prefers these offices for any reason
other than saving themselves a lot of money, you are being fooled.

If it costs the body shop $350 to buy new parts for your car and the average
mechanic takes three hours at $30 an hour to install them, but your
insurance carrier sends you to someone ho will do it for $85, would you be
suspicious ?

Signature

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Amatus

/

>> >
>> > I liked and trusted my old dentist but because of  insurance reasons I
[quoted text clipped - 43 lines]
> less thoroughly, cut corners, or something of that nature - am i naive
> in thinking that that should not be the case?
bytor - 30 Nov 2005 17:56 GMT
amatus wrote:

IF you think the insurance carrier prefers these offices for any reason
other than saving themselves a lot of money, you are being fooled.
<<<

i don't think that applies to my case - but i understand your point

i joined a discount dental "plan"; it is not "insurance" per se

dentists in the plan agree to charge the patients a "discounted rate"
for the work, i think they call it the "PPO" rate? the plan itself
doesn't pay the dentist directly for the various tasks?  i don't
understand how it works, perhaps the dentist gets some sort of stipend
from being a member of the plan, or makes $$ primarily from attracting
new patients he would not otherwise get, then profits more off certain
procedures than others etc

all i know is that the plan has something like 1500 participating
dentists in my area; and at least a few of them are ones used by people
i know who are happy with their dentists, so i had hoped this dentist
would be in that category

but perhaps i made a mistake in choosing this dentist simply because
his office was open for business last friday and was able to see me - i
naively gave him (& all dentists) the benefit of the doubt and assumed
all would be good/honest/trustworthy/etc until proven otherwise

as a patient i am stuck between a rock and a hard place - i cannot
afford the cost of dental procedures without some kind of offsetting
price discounts or insurance reimbursements - i have to use a dentist
who participates in some kind of plan accessible to me

i don't see this as a situation of an insurance carrier sending me to
someone who charges much less to do the same work though which seems to
be the point you've made

i guess i am naive and don't understand the ins/out of insurance,
dental plans, good dentists, bad dentists, dentists who cut corners,
dentists who care about their patients, who don't care about them, what
financial pressures the dentists are under themselves etc

i'm just a patient!!
Amatus Cremona - 30 Nov 2005 18:45 GMT
> I joined a discount dental "plan"; it is not "insurance" per se

Sorry, but that is even worse.  Google backwards for Ameriplan on this NG.

The plan does not pay out one cent to anyone.  The plan simply keeps all the
money.  They only provide a list of doctors who agree to accept the
ridiculous fee in exchange for being on the list.  Study the list very
carefully, and you will find that the 1500 listings are actually the same
names repeated 20-30 times.  I am in a major metropolitan area, and there
are only about 4-5 offices here participating despite the advertisement of
having hundreds of participating dentist in this region.    Of those 4-5
offices, I would never refer a breathing patient to any of them.

Signature

/

Amatus

/

> amatus wrote:
>
[quoted text clipped - 39 lines]
>
> i'm just a patient!!
bytor - 30 Nov 2005 21:46 GMT
Amatus wrote:

Sorry, but that is even worse.  Google backwards for Ameriplan on this
NG.

The plan does not pay out one cent to anyone.  The plan simply keeps
all the
money.  They only provide a list of doctors who agree to accept the
ridiculous fee in exchange for being on the list.  Study the list very
carefully, and you will find that the 1500 listings are actually the
same
names repeated 20-30 times.  I am in a major metropolitan area, and
there
are only about 4-5 offices here participating despite the advertisement
of
having hundreds of participating dentist in this region.    Of those
4-5
offices, I would never refer a breathing patient to any of them.
<<<<<<

Thanks again for your time.   That plan truly sounds like a ripoff all
the way 'round!

The plan I joined is called "Aetna dental access".  I believe it is
basically the same thing as their "dental "insurance" that is offered
via group employment plans like I used to belong to, EXCEPT that there
is no "insurance" part.  The client (me) simply gets access to the
dentists' negotiated plan rate with Aetna, and unlike insurance I don't
get any coverage beyond that, that is that Aetna doesn't pay anything
towards any of the procedures to help my own expense outlay.

Not to put anyone on the spot - and perhaps legally you cannot comment
- but is this plan considered "bad" from the dentists' viewpoint?  That
is, are their PPO rates so low that you lose money?
Dartos - 30 Nov 2005 23:27 GMT
> Not to put anyone on the spot - and perhaps legally you cannot comment
> - but is this plan considered "bad" from the dentists' viewpoint?  That
> is, are their PPO rates so low that you lose money?

I wouldn't say they are bad.  I'd say they may be disasterous!

If a dentist charges $800 for a crown (full fee) and has a reasonable
overhead, the office profit may be $300-$350.  If a discount is given
and the total fee is only $650 (often less with many plans), then the
dentist's profit has been cut in half.

Would you feel good taking a 50% pay cut for certain clients/jobs?
I wouldn't do it myself unless I was going bankrupt (and even then
I would be looking for better ways to combat the problem).  I want to
be proud of my work and I want my patients to be proud to have me as
their dentist (instead of trying to figure out how to shave another
$10-$50 off of my material and lab fees).

I suspect you'll get a '$650 crown' (if you're lucky).  You won't get an
'$800 crown' at a discount price.  You're not buying a microwave or TV.

JMO,
Dartos
Amatus Cremona - 01 Dec 2005 13:36 GMT
> If a dentist charges $800 for a crown (full fee) and has a reasonable
> overhead, the office profit may be $300-$350.  If a discount is given
> and the total fee is only $650 (often less with many plans), then the
> dentist's profit has been cut in half.

I figure it costs me $650 in overhead costs and lab fees to make a single
PFM type crown of high quality.

Signature

/

Amatus

/

>
>> Not to put anyone on the spot - and perhaps legally you cannot comment
[quoted text clipped - 20 lines]
> JMO,
> Dartos
W_B - 01 Dec 2005 15:14 GMT
>I suspect you'll get a '$650 crown' (if you're lucky).  You won't get an
>'$800 crown' at a discount price.  You're not buying a microwave or TV.
>
>JMO,
>Dartos

A 'microwave' crown; heats your food as you chew !

Clever idea !

--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Amatus Cremona - 01 Dec 2005 13:34 GMT
> Thanks again for your time.   That plan truly sounds like a ripoff all
> the way 'round!

Your plan is the same.

> The plan I joined is called "Aetna dental access".  I believe it is
> basically the same thing as their "dental "insurance" that is offered
> via group employment plans like I used to belong to, EXCEPT that there
> is no "insurance" part.

Your plan is NOT an insurance !  It is a list of offices which have agreed
in the past to accept the discounted fees.

>The client (me) simply gets access to the
> dentists' negotiated plan rate with Aetna, and unlike insurance I don't
> get any coverage beyond that, that is that Aetna doesn't pay anything
> towards any of the procedures to help my own expense outlay.

exactly

> Not to put anyone on the spot - and perhaps legally you cannot comment
> - but is this plan considered "bad" from the dentists' viewpoint?  That
> is, are their PPO rates so low that you lose money?

yes

Signature

/

Amatus

/

Bill - 01 Dec 2005 17:34 GMT
> Of those 4-5
> offices, I would never refer a breathing patient to any of them.
> --
> /
> Amatus
_________________________

I understand your reluctance to refer a breathing patient to them.

But some dentists have a variety of interests. If any of those guys are
forensic dentists, you could easily refer the other type of patient to
them, and still have a clear conscience.     ;-)

- dentaldoc
Dartos - 30 Nov 2005 19:27 GMT
We are not trying to chastise you.  Many dental consumers are, for
lack of a better term, ignorant when it comes to picking dental
insurance and dentists.

Someone once said, "sometimes you get what you pay for, and sometimes
you get less".

IOW's if there is a *big* price break for dental services, there is
going to be something missing.  Service?  Quality?  Safety?  Comfort?
All of the above?

Someone may still sell you Spam® for a caviar price, but you absolutely
cannot buy caviar for a Spam® price.

IMO, you would be better served dealing with a dentist that you know
and trust.  Budget what you can to deal with your dental problems.  The
money you are spending for your 'discount plan' is just money up in
smoke with nothing good to show for it.

:-(
Dartos

> i don't see this as a situation of an insurance carrier sending me to
> someone who charges much less to do the same work though which seems to
[quoted text clipped - 6 lines]
>
> i'm just a patient!!
bytor - 30 Nov 2005 21:50 GMT
IMO, you would be better served dealing with a dentist that you know
and trust.  Budget what you can to deal with your dental problems.  The
money you are spending for your 'discount plan' is just money up in
smoke with nothing good to show for it.
<<<<

Yup, I am afraid that I am learning a very painful (& expensive)
lesson.  Thanks for your comments.
JimSocal - 01 Dec 2005 03:05 GMT
Hi bytor,

Hi bytor. I am a fellow dental patient.
Read some of the previous recent threads I started about dental
"insurance", especially "Is this a dental insurance thing?" and "How
does one find a good dentist?"

You may also be interested in my thread that I just started "Is this
dentist a con artist?" We'll see what responses I get to this.

As a fellow dental insurance patient, I totally understand how you
feel. These dental plans seem to attract the worst dentists, who are
basically willing to do whatever they have to do to make a buck. Seems
to me that they are accepting a deal with an insurance plan to offer
certain services for certain prices, but then they find out they can't
make money by sticking to the plan so they find ways to extort money
out of you or cut corners, to make up for it.

In your case, I think this is clearly a case of cutting corners, and
as Dr. Bornfeld stated "Vital tooth should be temporized--period." If
I were you, I'd go back to the dentist and say, "A friend of mine who
is a dentist in another state told me I should get a temporarty crown
for this tooth. Would you be willing to give me one?" But he'll
probably want to charge extra for it even though he shouldn't. If he
charges you, you should say, (just my opinion) "Isn't that normally
part of the price quoted?" You might even want to say you were told
that it should be included and it should be done. If he knows you are
talking to other dentists he may be afraid of getting in trouble for
cutting corners. That's what I would do, anyway.

I'll tell you what this fellow patient thinks:
Dental plans are a big con. Whether the dentists agree to join,
KNOWING they'll have to use bait-and-switch techniques and cut corners
to make a buck, or whether they get into it not realizing this and
then later realize it and become dishonest with their patients to make
ends meet, is debatable and known only to that dentist.

But it is clear to me that I have had "bait and switch" used on me and
I've been sold things I don't need, as a result of these plans. As I
stated in another thread, I believe some governmental body or the ADA
or someone should run "stings" on these dentists and find the ones who
are being dishonest and cutting corners etc., and take their dental
licenses away. Many of the good dentists here in this group would not
be opposed to that, in principle, I don't think. Because if one is a
good dentist one need not worry about it. Of course no one wants the
government breathing down their necks, and I understand that. But when
we have dentists ripping people off like used car salesmen, then they
are inviting regulation and oversight.

As a patient, people like you and I are starting to see "behind the
curtain" and realize these plans are a big rip off.

My wife and I - and others I know of - were told we needed "scaling"
or deep cleaning, when we really did not. This is yet another of the
scams they use to charge you for things that the insurance plan will
not cover.

Today I was told my crown would cost much more than the insurance
price, because he refuses to use the lab the insurance co. uses and so
therefore the price is much higher. Bait and switch.

These dental plans should all be investigated and regulated by the
government. And this comes from a person who is basically a
Libertarian. But sometimes we need government regulation on matters
that affect the public health.

You are lucky to have found this group, with good dentists who will
help you figure things out.
Steven Bornfeld - 01 Dec 2005 03:24 GMT
> Hi bytor,
>
[quoted text clipped - 64 lines]
> You are lucky to have found this group, with good dentists who will
> help you figure things out.

    I should point out that I have participated for many years in PPOs and
union welfare funds.  I've cut out the poorest ones as their fees
progressively fall further and further behind reasonable fees.  But in
my competitive market I feel I have to accept some of these.  I use the
same labs for these patients as for my private paying patients; I do not
give preferential scheduling to my private patients.  When I feel I can
no longer provide a good ethical service for a given fee, I explain to
my patients why I must drop off the panel, and then I do it.
    I think it is unfair to paint all PPO dentists with the same brush.  I
feel very differently about HMO plans, which I think are cynically
constructed.

Steve
JimSocal - 01 Dec 2005 05:05 GMT
>    I should point out that I have participated for many years in PPOs and
>union welfare funds.  I've cut out the poorest ones as their fees
[quoted text clipped - 9 lines]
>
>Steve

I respect you and your sense of justice and fairness to your patients,
and in no way meant to paint all PPO dentists as bad.

It's just that, in general, it seems that most dental insurance plans
are bad. Some of my bad dentists were also part of the PPO plan I had
at one point, so I tend to lump it all in together, just due to my
experience.

If I can get the Delta PPO plan, do you think it would be worthwhile
for me to do so, or am I still generally better off to just go to
pay-for-service regular office visits? Guess I'm still not clear on
the exact difference between the PPO plans you speak of and what I
have which is Delta Care PMI. I just know that every dentist I've been
to on either plan has either been a bad dentist, or a bait-and-switch
dentist, or both.

I was debating whether or not I should go back to the Delta PPO plan
because it is about $30/month, and only a $1000 maximum benefit. If
you mulitply that out, it means that I pay $360 and get a possible
$640 benefit. Not much incentive. And if I get just a couple cleanings
under the plan then it is not even worth the money I pay in.
Mark & Steven Bornfeld - 01 Dec 2005 16:12 GMT
>>    I should point out that I have participated for many years in PPOs and
>>union welfare funds.  I've cut out the poorest ones as their fees
[quoted text clipped - 31 lines]
> $640 benefit. Not much incentive. And if I get just a couple cleanings
> under the plan then it is not even worth the money I pay in.

    I haven't followed about the Delta PMI.  I assume you are calculating
the benefit for the particular treatment you would get, and obviously if
you know at the beginning of the year that your benefit will be $640 for
a $360. premium, that's good for you.
    This is the thing about dental insurance--no one would expect to
consistently draw more in benefits for any other type of insurance than
they pay in premiums.  I have UFT patients who pay $30-$40 a month for
hospitalization, major med, dental, optical, etc. and complain about it.
Obviously if you don't expect to have dental expenses, dental
"insurance" isn't worth purchasing.  Some folks have to buy a package of
benefits incl. dental, and I can understand the annoyance if they don't
think they are going to use it.  But while dentistry is expensive and I
can fully understand that someone may have difficulty affording it, I am
amazed how many feel they "can't" go to the dentist because they have no
insurance.  These often are folks with new cars, computers, video games.
    I'm not ragging on you, Jim.  But understand dental benefits for what
they are not--they're not insurance.

Steve

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Bill - 01 Dec 2005 18:01 GMT
"Guess I'm still not clear on the exact difference between the PPO
plans you speak of and what I have which is Delta Care PMI."
______________________

In a nutshell:

PMI is an HMO. It is NOT a PPO.

The dentist in PMI gets a few paltry bucks a month whether he does any
work for you or not.

Since he gets the same pay for seeing you, as he gets for NOT seeing
you, why should he want to do any work under the HMO terms? There is no
incentive in the plan.

True, for some types of treatment he can charge you a small sum, but
this usually will not even cover expenses.

The only way for him to make a penny more than he already gets for NOT
working, is to charge you EXTRA for any treatment he actually performs.
This is because any co-pay he gets from the HMO for extra work is
usually so small that it won't cover expenses.

If the HMO dentist won't even be paid for his expenses by keeping to
the HMO rates, then HOW will he get the extra money that is absolutely
necessary to keep his bills paid? You already figured this out!

A PPO is very different:

The dentist actually gets paid according to the services performed.
This is basically the same as payment by a private patient. The only
difference is that the PPO sets the fee.

If a dentist finds the PPO fee to be too low, he doesn't join that PPO.
If he finds the PPO fee adequate for his expenses, then he has reason
to join.

Remember that different dentists, even in the same town, can have
greatly varying expenses. A PPO fee schedule that is adequate to pay
the expenses of one dentist may be entirely too little for another.

I hope you read the comments by Dr. Bornfeld regarding the PPO concept.
His viewpoint is accurate and is shared by many fine dentists.

Best regards,
- dentaldoc
Jim - 01 Dec 2005 22:36 GMT
Thanks much for the explanation, Bill. It's probably been explained to
me before, but I got confused about the various plans. Now I totally
get the difference. My only comment is that PPO's, it seems, CAN also
be bad because IF the dentist finds - after joining up with the PPO
plan - that the plan does not cover his fees, then he is in the same
position as an HMO dentist is in, having to cut corners or sell the
patient "upgrades" or things he doesn't need (like scaling, in some
cases) in order to make ends meet.

I ran into this when I had the Delta PPO plan, before. The dentist
tried to sell my wife and I both scaling when we had just had our teeth
cleaned 6 months earlier and told we were fine, and then asked another
dentist a month later (when we figured out the guy was a con artist and
we probably didn't need scaling) and he confirmed what I suspected,
that we did not need scaling. Okay, maybe it's a judgement call, but I
got the distinct impression we were being conned by the dentist who
wanted us to get scaling.

Also, regardless of whether the dentist is a PPO dentist or even a
non-insurance dentist, there is still the greed factor which can make
him want to sell things one does not need like scaling, or upgrades to
materials or whatever, in order to make more money. I guess what
worries me is that as bait-and-switch techniques and selling things
patients don't need becomes a "standard mode of operation" among
dentists, as a result of these "insurance" plans, then that leads to
more and more dentists being about as trustworthy as a used car
salesman. I apologize for disparaging "dentists" in this fine group
here, but I feel that out in the field, at least here in L.A., there
are many more greedy used-car salesman type or just plain bad dentists
than there are good, honest ones.

I may start doing all my dental work at USC, if my implants go well,
simply because at least there I know there is no cheating going on, and
the work is being overseen to some extent. The only problem is, it is a
hassle to fill out the paperwork and one has to be there for 3-4 hours
for each appt..
Amatus Cremona - 01 Dec 2005 13:38 GMT
> Dental plans are a big con.

No, just the managed care plans and discount plans.  Dental care is not like
medical care and the same type of plan does not work in both situations.

Signature

/

Amatus

/

> Hi bytor,
>
[quoted text clipped - 64 lines]
> You are lucky to have found this group, with good dentists who will
> help you figure things out.
bytor - 01 Dec 2005 21:35 GMT
thanks for your comments jim

misery loves company (just kidding)

i will read your other threads!
Vaughn - 01 Dec 2005 00:41 GMT
> Which leads me to ask - Amatus' comment of " Why do you think the
> insurance plan prefers this office?" suggests that insurance plans will
> steer you towards substandard dentists!!  Ones that cost less, work
> less thoroughly, cut corners, or something of that nature - am i naive
> in thinking that that should not be the case?

    You are correct in thinking "that should not be the case".  However...

    The simple fact its that "good" dentists who have been around long enough
to enjoy a good reputation and build up a good practice generally don't have to
sign up for those "plans" to fill up their schedules.  So what type of dentist
is likely to sign up to work for a huge discount?  What do you think?  Remember,
the dentist gets no money from the operators of those "plans".  For your
premium, you are simply buying a list of dentists who have signed up to work for
a discounted fee.

    It is entirely possible that you might find a great young dentist who is
"practice building" by using those plans to attract new patients.  That said,
other possibilities exist.

Vaughn
Steven Bornfeld - 30 Nov 2005 14:26 GMT
> i recently broke an old crown on a molar, and am in the process of
> getting it fixed
[quoted text clipped - 47 lines]
>
> thanks for any opinions

    I'm surprised Amatus didn't say "What's a Temporary?"
(he generally prepares and delivers Cerec-restorations same day.
If this is a tooth that has a vital pulp, a temporary crown definitely
should be placed.  While a temporary can be made to prevent the gum from
creeping up the root surface, ideally the tooth shouldn't be prepared
more than maybe 1/2 mm under the gum anyway, so preventing reattachment
is not a primary reason for a temporary.  Sometimes a tooth prepared for
a crown will actually drift significantly between visits, esp. if there
is a lapse in treatment, and a temporary crown will prevent or minimize
this.
However, in a back tooth that has had root canal and where cosmetics is
not an issue, I occasionally will dispense with a temporary.  It is
difficult to make the edges of a temporary crown as smooth as the
permanent crown anyway, and esp. if the gum is in poor shape the rough
edge sometimes slows down the healing.
    I would want to know why the gum is so cut up.  It is sometimes
necessary to work under the gum somewhat and the gum can get inflamed
during the preparation and impression phase, but it really shouldn't be
severely traumatized, or something is wrong.
    If you are in discomfort, you should tell the dentist of your concerns.
 His response will be telling.  If you get the sense that he is
retalliating for some slight, RUN--do not walk to another dentist.
    Not to lecture, but I always shake my head when a patient has a good
dentist and HAS to change because of insurance.  If the second guy is a
bum (not saying he is) you know what you should do.

Steve
Amatus Cremona - 30 Nov 2005 14:48 GMT
> I'm surprised Amatus didn't say "What's a Temporary?"

I did not think the temporary was a big of an issue as was the potential
crappy care form a "preferred" office.

Signature

/

Amatus

/

>
>> i recently broke an old crown on a molar, and am in the process of
[quoted text clipped - 75 lines]
>
> Steve
bytor - 30 Nov 2005 17:39 GMT
Thanks for the feedback.

This is a back molar - never had root canal though.

I will discuss the situation with the dentist, & try to gauge his
response.   He did not previously offer me an explanation for not
putting on a temp crown, he simply said "this will be easier for you"
and I did not argue with him about it.  I trusted him.  It is not
working out well though.

Discussing this further with friends & relatives, they all feel that
he simply did what was easier for HIM.  I dunno and don't want to
assume anything but I leaning towards that being the case.
Mark & Steven Bornfeld - 30 Nov 2005 21:25 GMT
> Thanks for the feedback.
>
[quoted text clipped - 9 lines]
> he simply did what was easier for HIM.  I dunno and don't want to
> assume anything but I leaning towards that being the case.

    Vital tooth should be temporized--period.

Steve

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

bytor - 30 Nov 2005 22:02 GMT
Steve wrote:

    Vital tooth should be temporized--period.
<<<<<

What does "temporized" mean?   That it should be covered/protected by a
temorary crown? (sorry if this is a very stupid question!)

Thanks
Mark & Steven Bornfeld - 30 Nov 2005 22:31 GMT
> Steve wrote:
>
[quoted text clipped - 5 lines]
>
> Thanks

    No, I'm sorry.  Yes, I meant a temporary crown.  Occasionally a patient
will report that a temporary crown has fallen off between visits, and if
the tooth is not too sensitive and the patient finds it difficult to get
down to the office to recement it I advise them to leave it off or get a
temp. cement from a local pharmacy to recement it.
However, when the patient is in the office for the preparation and
impression for a crown they are numb, and there is no way to predict how
sensitive to hot/cold/touch the tooth may be once the anesthetic wears
off.  Under the circumstances not providing a temporary crown for a
tooth with a vital nerve is foolhardy, and possibly inconsiderate.

Steve

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

bytor - 30 Nov 2005 23:49 GMT
Steve wrote:

Under the circumstances not providing a temporary crown for a
tooth with a vital nerve is foolhardy, and possibly inconsiderate.
<<<<<<

Thanks for your input - that is what I've come to think but was trying
to give the dentist the benefit of the doubt.

In view of my current discomfort (and various comments) I am going to
ask him about this, but as I said in other posts, I am somewhat fearful
that *if* he did intentionally skimp on this because he just doesn't
care about my welfare and was simply looking to save himself time or
material costs, that his reaction will be one of intentional
misdirection, disdain, irritation, anger etc - no one likes being found
out that they were deceitful and human nature can get ugly in this type
of situation.  I am at his mercy though.  I can't afford to waste the
$400 I already put into this & go somewhere else for help.  I will do
my best to frame my request in this matter sensitively.  Wish me
luck....
Mark & Steven Bornfeld - 01 Dec 2005 00:34 GMT
> Steve wrote:
>
[quoted text clipped - 16 lines]
> my best to frame my request in this matter sensitively.  Wish me
> luck....

    He would be a really big fool to react angrily.

Steve

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Amatus Cremona - 01 Dec 2005 12:25 GMT
Unless the treatment is for an Inlay rather than a crown, in which case
there are specific cement-type temporaries made specifically for that
application.

Signature

/

Amatus

/

> Steve wrote:
>
[quoted text clipped - 16 lines]
> my best to frame my request in this matter sensitively.  Wish me
> luck....
bytor - 30 Nov 2005 18:04 GMT
Thanks for the feedback.

This is a back molar - never had root canal though.

I will discuss the situation with the dentist, & try to gauge his
response.   He did not previously offer me an explanation for not
putting on a temp crown, he simply said "this will be easier for you"
and I did not argue with him about it.  I trusted him.  It is not
working out well though.

Discussing this further with friends & relatives, they all feel that
he simply did what was easier for HIM.  I dunno and don't want to
assume anything but I leaning towards that being the case.
Dartos - 30 Nov 2005 17:45 GMT
> i liked and trusted my old dentist but because of  insurance reasons i
> had to get a new dentist

Clarification:  for insurance reasons you *chose* to get a new dentist.

Lots of insurance plans are rip offs (for everyone except the insurance
company) and the participating dentists sometimes don't practice the way
you would like.  They are not going to work for free, so they do what
they have to do to make a profit too.

Sorry,
Dartos
bytor - 30 Nov 2005 18:10 GMT
dartos wrote:

Lots of insurance plans are rip offs (for everyone except the insurance
company) and the participating dentists sometimes don't practice the
way
you would like.  They are not going to work for free, so they do what
they have to do to make a profit too.
<<<

wow - i think i am understanding things now- i am totally naive

despite the fact that i am a patient - in need of the correct by the
book treatment and expecting to get that - you're saying that dentists
take into consideration what insurance or dental plan coverage that you
have b4 they work on you, balance in their minds something like "well i
can save myself 10 minutes work and $25 worth of materials by cutting
this or that corner since this guy has a plan that doesn't pay me as
much, who cares if he is in discomfort, can't eat right, screws up his
gums, the crown won't fit right later", etc etc etc????

i'm going to be sick :-(

sounds like i would have been better off not enrolling in a plan and
paying full price, no matter what dentist i would be seeing

but even then there are still good/bad dentists (?)

and i just can't accept all this....i think that someone who would cut
corners because of what payment he is getting is basically dishonest
anyways & probably cuts corners with ALL HIS PATIENTS to make larger
profits - i think a "good" dentist would be someone who manages to
treat his patients in the best possible way, yet still earn enough to
keep his business going etc

and i don't mean to criticize or insult any dentists reading this
either - i think there are load of "good" dentists out there

i think the key is that you either care about your patients or you
don't
Amatus Cremona - 30 Nov 2005 18:48 GMT
> despite the fact that i am a patient - in need of the correct by the
> book treatment and expecting to get that - you're saying that dentists
[quoted text clipped - 4 lines]
> much, who cares if he is in discomfort, can't eat right, screws up his
> gums, the crown won't fit right later", etc etc etc????

You still have it wrong.  Dentists who participate in these cheap plans will
mostly incorporate a bait-and-switch tactic to make money off procedures not
listed in the plan.  Otherwise, they cut so many corners that there is no
quality of care.  Did you read my earlier statement about the body shop ?

Signature

/

Amatus

/

> dartos wrote:
>
[quoted text clipped - 35 lines]
> i think the key is that you either care about your patients or you
> don't
bytor - 30 Nov 2005 21:33 GMT
Amatus wrote:

You still have it wrong.  Dentists who participate in these cheap plans
will
mostly incorporate a bait-and-switch tactic to make money off
procedures not
listed in the plan.  Otherwise, they cut so many corners that there is
no
quality of care.  Did you read my earlier statement about the body shop
?
<<<<

Yes, but i still am not sure how much of that example truly applies
here.

First, let me backup & say that i appreciate your (Amatus) comments
(and everyones' comments).  I really appreciate your time.

What started as a thread to inquire about whether what was being done
in my specific case regarding not being given a temporary crown and
wondering if that was kosher, has morphed into a discussion on the
issues surrounding dental "plans", costs, money issues as they relate
to what type of care a patient can expect to receive.  Things I, and
most uninformed members of the public, never think about!

This is very eye opening for me, as NONE of this is even hinted at in
the least possible way by either the plans themselves or by the dentist
when i was there - no one told me, "oh you have such and such plan so
you are not going to get the type of care  that most people get".

Is it possible that perhaps Amatus may be thinking of some other type
of "plan" than what i have though?????   Because i don't see what i
have as some kind of huge cut rate thing that the dentist should be
cutting corners.  It's not like I am getting some amazing gigantic
bargain here that I can tell.

As far as i understand things (& i COULD BE WRONG but this is what i
understand):

- without any coverage at all to get a new crown would cost about $850

- with the "discount plan" i am in the crown costs me $640, which is
supposedly the agreed upon "PPO" rate that the dentist uses as per
negotiations with the plan itself - what he gets out of being a member
of this plan is unknown to me, if it does not pay him in some way to do
this then why is he a member?

- with my old group insurance plan, the dentist would be charging the
same negotiated "PPO" rate of $640 for the crown - that is the $$$ that
he collects, BUT i then get additional "coverage" through the
"insurance" payout so that they pay something like $200 towards that
cost, so that the amount out of my own pocket is less then what i pay
now

So in relation to the plan i am in now vs. the plan i used to be in
through work, the dentist gets the same amount of $ either way (?)

Of course, if i had no insurance, then the dentist would make more per
each procedure, since he then charges "full price".

As far as what dentists get out of participating in these plans i do
not know - do they get some kind of stipends?  discounts on gear?
larger client base to offset the costs? i haven't seen any bait &
switch type behavior (yet).

I am not trying to disparage anyone's right to make a living,  but i do
think i am entitled to each respective dentist's best efforts - and if
this dentist is purposely cutting corners because he feels he is not
making enough $$$ off me, then i think he does not have my best
interests at heart, & that makes him a "bad dentist"!!!!

I just spoke with a friend who works in a dental office - she told me
that the dentist she works for ACCEPTS NO INSURANCE PLANS OF ANY
KIND!!!!   That he has builtup his client base & reputation to such a
degree that he has patients willing to pay "top dollar", and the only
"discount" he gives is for people who pay ca$h!

What I gather from this point about the dentist my friend works for,
and this whole discussion, is that dentists who participate in various
insurance or discount plans AGREE to accept lower payments for their
work, and some of them in doing so compromise the quality of their
service to offset their own cost/balance sheet.

I thought that my previous dentist did great work.  No complaints after
15 years.  I never got a crown from him with no temporary one installed
during the 2 week wait period.  He accepts GROUP based insurance plans
only.  The plan I was in through him is the same company I am going
through now with this non-insurance "discount" plan so i believe that
his payout would be the same either way.  I never suspected him of
cutting corners.  I don't know why he won't accept any non-group plans,
and guess that perhaps there are bad cutrate ones that Amatus alluded
to that are more trouble than they are worth, thus he won't bother with
any at all??  I don't know.  Or there is more to this whole thing than
I understand.

I still think a large part of this comes down to how honest, thorough,
good, caring, etc a dentist is.   He is either the type to cut corners
or not.  If he has to do cut rate work because he is not being paid a
fair rate he should be honest about that and say so, not "this is
easiest for you" and leave me with no temp crown.

If he told me something like "your plan is paying me less than what it
costs to get the materials.  I can't give you the proper care, you
should either go somewhere else, or drop out of that plan, we are both
being ripped off, etc etc" I would respect that.

I'm still not sure what is what in my case though.   Maybe he is
cutting corners to maximize profits because he is a greedy bum and
doesn't give a damn about me or any other patients.  Maybe he is
cutting corners because he is losing so much money that he is going out
of business thanks to the insurance plans etc.  Maybe he just wanted me
out the door quicker so he could hit the golf course earlier. Maybe he
is just a bad dentist period and doesn't know what he is doing.  Or
maybe cutting corners is not an issue at all, perhaps he is a great
dentist, he has my best interests at heart and not having a temp crown
is really "easier for me" like he said, although I am suffering this
way now and wondering what truly is what.

Sorry for rambling.   I hope this discussion and my experience proves
helpful to anyone else, either patient or doctor.
Amatus Cremona - 01 Dec 2005 13:05 GMT
>What started as a thread to inquire about whether what was being done
> in my specific case regarding not being given a temporary crown and
> wondering if that was kosher, has morphed into a discussion on the
> issues surrounding dental "plans", costs, money issues as they relate
> to what type of care a patient can expect to receive.  Things I, and
> most uninformed members of the public, never think about!

The reason I re-directed the discussion into one about your discount plan is
because there is potential for bigger problems than this one temporary.

> This is very eye opening for me, as NONE of this is even hinted at in
> the least possible way by either the plans themselves or by the dentist
> when i was there - no one told me, "oh you have such and such plan so
> you are not going to get the type of care  that most people get".

Did you expect the plan to tell you that the offices which sign up for the
plan are either the offices which will bait-and-switch you inot higher cost
items, or offices which will cut corners beyond what any "normal" dentist
considers accepable ?

> Is it possible that perhaps Amatus may be thinking of some other type
> of "plan" than what i have though?????   Because i don't see what i
> have as some kind of huge cut rate thing that the dentist should be
> cutting corners.  It's not like I am getting some amazing gigantic
> bargain here that I can tell.

A lot of offices have an 80% overhead  (some are as low as 60%).  If the
plan forces a 25% discount, what do you think will happen ?

> - without any coverage at all to get a new crown would cost about $850

I charge about $960

> - with the "discount plan" i am in the crown costs me $640, which is
> supposedly the agreed upon "PPO" rate that the dentist uses as per
> negotiations with the plan itself - what he gets out of being a member
> of this plan is unknown to me, if it does not pay him in some way to do
> this then why is he a member?

He joins the plan either expecting patient s to refer him lots of regular
paying clients, he expects to make money selling you stuff which is not
covered, or he joins out of stupidity.  Personally, I do not know of a
single dentist in this area which will accept that kind of a fee for a
crown, except the bait-and-switch offices (who never fabricate the type of
crowns listed by the plan, so they can then charge more than the "normal"
fee).

> - with my old group insurance plan, the dentist would be charging the
> same negotiated "PPO" rate of $640 for the crown - that is the $$$ that
> he collects, BUT i then get additional "coverage" through the
> "insurance" payout so that they pay something like $200 towards that
> cost, so that the amount out of my own pocket is less then what i pay
> now

That sound odd.  How much is the office being paid for the $850 crown in
this case ?

> So in relation to the plan i am in now vs. the plan i used to be in
> through work, the dentist gets the same amount of $ either way (?)

nope

> Of course, if i had no insurance, then the dentist would make more per
> each procedure, since he then charges "full price".

yup

> As far as what dentists get out of participating in these plans i do
> not know - do they get some kind of stipends?

nope

> discounts on gear?

nope

> larger client base to offset the costs?

Some office hope for this, but if the office loses $20 on every crown they
insert, how many crowns must they insert to make a profit ?

>i haven't seen any bait & switch type behavior (yet).

That is good.  I am surprised the office is willing to insert a listed crown
type.  But, then again, he is cutting corners pretty significantly.  Betcha,
he sends the impression to a lab in Indonesia and cements it no matter how
bad it fits.

> I am not trying to disparage anyone's right to make a living,  but i do
> think i am entitled to each respective dentist's best efforts

Well, I would agree fully that you deserve the best care the dentist is
capable of.

- and if
> this dentist is purposely cutting corners because he feels he is not
> making enough $$$ off me, then i think he does not have my best
> interests at heart, & that makes him a "bad dentist"!!!!

You have been paying some attention to what we are saying.

> I just spoke with a friend who works in a dental office - she told me
> that the dentist she works for ACCEPTS NO INSURANCE PLANS OF ANY
> KIND!!!!   That he has builtup his client base & reputation to such a
> degree that he has patients willing to pay "top dollar", and the only
> "discount" he gives is for people who pay ca$h!

A lot of offices will offer 5% discount to patients who pay the full fee up
front and then the pateint waits 3-10 weeks fo rthe insurance check to
arrive.

> What I gather from this point about the dentist my friend works for,
> and this whole discussion, is that dentists who participate in various
> insurance or discount plans AGREE to accept lower payments for their
> work, and some of them in doing so compromise the quality of their
> service to offset their own cost/balance sheet.

Remember that a dental office, just like a hospital or a physician office is
a business that will only be around next week if the office makes thier
overhead and some amount of profit for the person who owns it.

> I thought that my previous dentist did great work.  No complaints after
> 15 years.  I never got a crown from him with no temporary one installed
> during the 2 week wait period.  He accepts GROUP based insurance plans
> only.  The plan I was in through him is the same company I am going
> through now with this non-insurance "discount" plan so i believe that
> his payout would be the same either way.

Just because AETNA is collecting the premium in both cases does not make the
plans in any way similar.  IN the case of the discount plan, AETNA is make
guaranteed money as they only collect the money and sell you a list of
dentists silly enough to accept the discounts (at the time they collected
the name).  They do not pay out any of that premium dollar to anyone else
except their stock-holders.  The type of insurance plan you want is an
indemnity plan.  Or, in other words, a plan which allows you to go to any
dental office you choose.  The insurnace willhopefully pay enough to make
the dental treatment afordable, but not totally free.  100% coverage is
horendously expensive to buy.

> I never suspected him of
> cutting corners.  I don't know why he won't accept any non-group plans,

Maybe he does not accept the cheap trashy plans because he won't cut corners
?

> and guess that perhaps there are bad cutrate ones that Amatus alluded
> to that are more trouble than they are worth, thus he won't bother with
[quoted text clipped - 6 lines]
> fair rate he should be honest about that and say so, not "this is
> easiest for you" and leave me with no temp crown.

It is below standard of care to not use a temporary for a full crown.  He
cannot say that.  If you are getting an inlay, a cement type temporary may
be appropriate.

> If he told me something like "your plan is paying me less than what it
> costs to get the materials.  I can't give you the proper care, you
> should either go somewhere else, or drop out of that plan, we are both
> being ripped off, etc etc" I would respect that.

You have to figure out why he is in the plan.

> I'm still not sure what is what in my case though.   Maybe he is
> cutting corners to maximize profits because he is a greedy bum and
[quoted text clipped - 7 lines]
> is really "easier for me" like he said, although I am suffering this
> way now and wondering what truly is what.

I think you are smarter than that.

Signature

/

Amatus

bytor - 01 Dec 2005 16:41 GMT
amatus said:

I think you are smarter than that.
<<<

actually no!  i think i am VERY STUPID!

i've been took :-(

wasted $100 to join this "plan" & getting substandard dental care as a
result (if i am understanding things right)

wasted almost $400 so far on this dentist

hurt myself physically in the process, have a tooth that has pressure
builing up in it all week from the cement he put it in, can't eat right
because of not having a tooth there doing it's thing, no temp crown,
hurting my gums, will be getting a poorly made idonesian crown that
won't fit, etc etc

afraid to go back to this dentist after reading through the various
comments

not sure what the hell to do now

plus already being very financially stretched, i can't afford much of
anything else, i have very little, or no alternatives, left to me
Dartos - 01 Dec 2005 19:23 GMT
Getting ripped off and being stupid don't necessarily
go hand in hand.  Especially when you are not an expert
on the subject at issue.  (at least I hope not, or I'm
stupid too!)

One of the KC TV stations recently did a little expose'
on mechanics.  About 50% of the shops they took a car
to tried to sell them parts and services that they did not need.
Many used hard sell tactics like:  "I won't be responsible
if you have an accident" or "You could break down in rush
hour tomorrow".

The other half did the routine maintenance only and often
commented on how well the auto had been taken care of.

As a dentist, I would like to believe that my profession
has a better percentage of honest care givers than mechanics.
(and one TV spot doesn't mean that 50% of all mechanics are
theives)  When it comes to those taking shady insurance plans,
they may be worse.

I don't know what advice to give at this point other than
to say you should be glad this wasn't brain surgery.  Once
this problem is resolved, I think I would revisit my 'old
trusty' dentist of the last 15 years and work with him as
best you can afford.

Bargains in health care usually aren't.

:-(
Dartos

> actually no!  i think i am VERY STUPID!
>
[quoted text clipped - 18 lines]
> plus already being very financially stretched, i can't afford much of
> anything else, i have very little, or no alternatives, left to me
bytor - 01 Dec 2005 21:03 GMT
Bargains in health care usually aren't.
<<<<

right, big eye opener & painful life lesson for me here

it never occured for me for one second to try to figure out how these
plans work, to consider that participating dentists operate below cost
with those patients & that therefore equates to the problems mentioned
here like cutting corners, baits & switches, the overall type of
dentist who predominately may be in one of these plans,  the financial
pressures involved even on a good dentist who signs up perhaps not
knowing what he is in store for thus having to compromise his services
as a resultt, etc etc etc (& what i think i am going through) - bad all
the way 'round

i *assumed* that the "PPO" rates i was being given access to were the
same thing that dentists charge/get paid for/have no problems with as
with any other type of dental insurance plan (i explained my thinking
on that above, which i now understand to be incorrect), and didn't
really think about ANY of this whatsoever

what a mess

thanks for everyone's time
bytor - 01 Dec 2005 22:08 GMT
I have one last question regarding this - not the dental plan stuff but
something physical relating to my tooth.

When i first saw this dentist (last friday), prior to him actually
working on the tooth to prepare it for the crown (this monday), i asked
him to do something to give me some temporary relief over the weekend
in the meantime, something to help desensitize from heat/cold, protect
it from being smashed up during eating, and also smooth it somewhat to
stop my tongue from getting ripped up by it.  I asked for some type of
"temporary cap".

His reponse was that he could not put on something like that because
that involves driilling first, and he would be doing that on monday,
and he could not do that today.  Instead he put some kind of whiteish
cement in the tooth, which helped smooth over the sides, and yes, it
did somewhat reduce the sensitivity to hot/cold, and also offer some
protection.

HOWEVER - i noticed within 5 minutes that after the cement was in that
I had a sensation of pressure on/in the tooth, not incredibly painful,
but not comfortable either.

I beared with that over the weekend and it eased up somewhat on Sunday.

When I went in on Monday he asked me how things went,  I explained
about the pressure but that the cement did help me in regards to my
tongue/hot/cold/etc & , he asked me if I had "pain", I said that it was
not that "painful" but was uncomfortable.   He then did his thing
drilling/prepping the tooth for the crown, then told me he would fill
it back up with cement rather than give me a temp. crown because "that
will be easier for you".  Which led to this whole thread starting.....

But....here's my question now....I have noticed again the "pressure"
sensation in my tooth. Building up over the last 2 days more and more.
Could the cement be pressing on something inside there, or perhaps
expanding outwards causing the sensation, stressing the outline of the
tooth?  Or something else going on?  It is not a pleasant sensation and
borders on pain, but is not like "big" pain.   Is this something I
should mention again?   Or is this possibly normal for this type of
situation.

Regardless of the dental plan vs. quality of care issue, I think I need
to try to work with this dentist for the time being, at least to gauge
what might happen next, I need to go back & ask about getting a temp
crown and mention this pressure feeling as well, but it might help me
to know also if this is something i really really need to stress (or
not), and what responses he might have to indicate he is helping me out
vs. jerking me around.

Thanks again.
Mark & Steven Bornfeld - 01 Dec 2005 23:34 GMT
> I have one last question regarding this - not the dental plan stuff but
> something physical relating to my tooth.
[quoted text clipped - 46 lines]
>
> Thanks again.

    Can't say without examining you, unfortunately.  It could be that the
temporary filling is slightly too high, or it could be a problem with
the nerve.  This should be mentioned to the dentist and the cause of the
discomfort determined before proceding further, IMO.

Steve

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Dartos - 01 Dec 2005 22:35 GMT
Thanks for sharing your story.  Maybe it will help someone
else avoid getting in the same fix.

I wish that cases like yours were the only rip offs in
dentistry.  It would be easier to deal with.  Unfortunately
there are bad dentists who charge a fortune for crappy work,
dentists that prey upon false medical claims, and others
who just aren't very good.

Even so, the vast majority of dentists are doing a pretty
good job.  The bad apples get all of the attention.

Dartos

> what a mess
>
> thanks for everyone's time
W_B - 01 Dec 2005 22:46 GMT
>Thanks for sharing your story.  Maybe it will help someone
>else avoid getting in the same fix.
[quoted text clipped - 9 lines]
>
>Dartos

From a previous post:  
    "No apple butter (or sauce) this year.  Just eating, baking, and pie."
Curious that.

--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Jim - 01 Dec 2005 22:48 GMT
bytor, don't beat yourself up about it. I am a pretty savvy consumer,
and I also did not know what was going on with these plans, and it took
me a long time to catch on. I thought I was "just having bad luck" as
far as just finding greedy, con artist dentists. Being in L.A. where
there is a lot of that kind of thing going on - in every field:
mechanics, computer repair, you name it - I just figured it was
coincidence. Of course now I realize it is because of these plans.

And it is hard to know for SURE how much of it is just running into bad
or dishonest dentsts as a result of bad luck. For example, Dr. Bornfeld
says that he is as PPO dentist and not all PPO plans are bad; and I
have faith that he is not a bad dentist, in fact that he is a good one.

But my experience was that a PPO dentist did a bad root canal on my
wife causing her to need an apicoectomy, and he did a bad root canal on
me causing me to lose my tooth. I can't prove it, but I was told this
by several dentists who looked at the xrays. But of course others made
excuses for him, saying "it's not malpractice, though". In any case, I
did not want to sue, though I did get the dentist's insurance to at
least pay us back for the bad root canal on my wife.

Anyone can get cheated when it is not their area of expertise. I know
many people at my job who are still using these HMO dental plans and
they too expect it to be "legitimate" and get good care. Almost NO ONE
knows how bad these plans are because they are called "insurance" and
we expect them to be at least as good as our medical HMO's. There needs
to be more magazine and internet articles and media exposure of this.

So just accept that you got into a bad thing due to never having known
how these things work, and now do what you can do get things made right
and get back on track with your old dentist or a new one that is good.
Being fooled twice in the same way would be stupid; being fooled once
is just part of life in the 21st century.

Good luck!
Stovepipe - 04 Dec 2005 00:03 GMT
> One of the KC TV stations recently did a little expose'
> on mechanics.  About 50% of the shops they took a car
> to tried to sell them parts and services that they did not need.
> Many used hard sell tactics like:  "I won't be responsible
> if you have an accident" or "You could break down in rush
> hour tomorrow".

What do you say to those patients who won't get a root canal done when
it is time, and insist on waiting until it wakes them up at 02h00 AM, or
Friday evening at 20h30, just when you're getting ready to go to the
show with your wife?

Even if you would qualify that is 'scare tactics' as per the KC TV
exposé, I, for one, am up front with the patient:

*OK, it's your choice, and so here's a prescription to tide you over the
weekend, because that is when it'll hit you.*

My quality of life is bad enough. If they won't support me when it is
time, I don't feel obligated to come in at those hours on the weekend
either for them.

JMO
SP
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Dartos - 04 Dec 2005 13:29 GMT
Obligated?  No way.

What you can do is add an emergency fee onto any after hours visit.

Mine is $100 in cash and then whatever the treatment cost is added
on.

Most of the time, that makes the problem less serious and it can
wait till I'm open on a regular day.  If not, I get paid a decent
wage for coming in on off hours.

Dartos

> My quality of life is bad enough. If they won't support me when it is
> time, I don't feel obligated to come in at those hours on the weekend
> either for them.
>
> JMO
> SP
Stovepipe - 04 Dec 2005 21:03 GMT
> Obligated?  No way.
>
[quoted text clipped - 8 lines]
>
> Dartos

That sounds reasonable. Most of my patients here (due to the fact that
there is an overabundance of dentists) feel I should be like the conrner
convenience store: open at all hours and no added fees.

One lady actually told my assistant the other day that _I_ should be
paying _her_ for her extraction, since I took something _out_ of her
mouth....

thanks
SP
Thanks
SP
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Amatus Cremona - 05 Dec 2005 16:32 GMT
> What do you say to those patients who won't get a root canal done when
> it is time, and insist on waiting until it wakes them up at 02h00 AM, or
> Friday evening at 20h30, just when you're getting ready to go to the
> show with your wife?

When a patient refuses needed treatment, I simply tell them that  "I am NOT
going to take time out of my weekend to fix an emergency that you refused to
deal with during working hours.  However, If we are working through your
treatment plan, and you have an emergency, then you can call me at any time
of the day or night and I will come to the office to help you.  The choice
is yours."
Signature

/

Amatus

/

>
>> One of the KC TV stations recently did a little expose'
[quoted text clipped - 21 lines]
> JMO
> SP
W_B - 05 Dec 2005 16:49 GMT
>> What do you say to those patients who won't get a root canal done when
>> it is time, and insist on waiting until it wakes them up at 02h00 AM, or
[quoted text clipped - 7 lines]
>of the day or night and I will come to the office to help you.  The choice
>is yours."

Rarely get weekend calls. The only times I remember coming in
after hours was for a post extraction bleeding problem (once).
And perhaps one or two very good patients in a bind.

Can only remember less than a handful of times since at this location.
(18 yrs)
--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Amatus Cremona - 05 Dec 2005 17:05 GMT
Rarely happens to me either. But, when it happens to patients who follow
through on treatment plans and try their best to be good people, I always
drop what I am doing and drive over to the office for them.  New patients
are told they will need at least $150 cash to get me to open the office at
this time.  The drug seekers will opt out at that point.  Patients who were
told to get the treatment done, but refused until it hurt, get a
prescription called in to the pharmacy of their choice.

Signature

/

Amatus

/

>
>>> What do you say to those patients who won't get a root canal done when
[quoted text clipped - 23 lines]
> Take out the G'RBAGE
> wubbabubbazG@RBAGEyahoo.com
Stovepipe - 07 Dec 2005 05:36 GMT
> Rarely happens to me either. But, when it happens to patients who follow
> through on treatment plans and try their best to be good people, I always
> drop what I am doing and drive over to the office for them.  

This goes without saying; a patient that *walks the walk* deserves the
best.

>New patients
> are told they will need at least $150 cash to get me to open the office at
> this time.  The drug seekers will opt out at that point.  

Yes... they always seem to want a *prescription* to tide them over until
the (nonexistant) inflammantion goes down ('Cuz ya know, Doc, I'm a hard
one to freeeze...')

>Patients who were
> told to get the treatment done, but refused until it hurt, get a
> prescription called in to the pharmacy of their choice.

Again, 100pc reasonable in my estimation. I don't lord it over them, but
that is the attitude.

Thanks
SP
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Stovepipe - 07 Dec 2005 05:36 GMT
> Rarely get weekend calls. The only times I remember coming in
> after hours was for a post extraction bleeding problem (once).
> And perhaps one or two very good patients in a bind.

OK... How do you handle those symptomatic teeth that have radiographic
lucencies and need Endo? If you one-step those teeth, they're gonna
HURT, it seems to me. Personally I avoid that by leaving these teeth
open till there is no pain on biting. I know, however, that all-a youse
want to do one-shot Endos...

Thanks
SP

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W_B - 07 Dec 2005 16:14 GMT
>> Rarely get weekend calls. The only times I remember coming in
>> after hours was for a post extraction bleeding problem (once).
[quoted text clipped - 8 lines]
>Thanks
>SP

Usually bring the pt in for Dx.
Place IRM if possible.
(no anesthesia, no prep, just put it in there)
Rx AB & pain meds.

Do endo next visit.

I never leave teeth open.
--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Mark & Steven Bornfeld - 07 Dec 2005 17:06 GMT
> Usually bring the pt in for Dx.
> Place IRM if possible.
> (no anesthesia, no prep, just put it in there)
> Rx AB & pain meds.

    Big 10-4 on the Dx, WB!

73s,

SB

Steve

> Do endo next visit.
>
[quoted text clipped - 4 lines]
> Take out the G'RBAGE
> wubbabubbazG@RBAGEyahoo.com

Signature

Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

W_B - 07 Dec 2005 19:35 GMT
>> Usually bring the pt in for Dx.
>> Place IRM if possible.
[quoted text clipped - 4 lines]
>
>73s,

73s ?

>SB

--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Mark & Steven Bornfeld - 07 Dec 2005 21:19 GMT
>>>Usually bring the pt in for Dx.
>>>Place IRM if possible.
[quoted text clipped - 6 lines]
>
> 73s ?

    Old CB term for "bye-bye!"

Steve

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http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Whamatus_Bemoana - 07 Dec 2005 21:49 GMT
>>>>Usually bring the pt in for Dx.
>>>>Place IRM if possible.
[quoted text clipped - 10 lines]
>
>Steve

10-4 Good buddy.

(heard that that gb term fell out of favor)
--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Vaughn - 07 Dec 2005 22:06 GMT
> 73s ?

    Yes, 73s.

Vaughn
Amatus Cremona - 07 Dec 2005 17:51 GMT
> I never leave teeth open.

I agree with my sister.

Signature

/

Amatus

/

>
>>> Rarely get weekend calls. The only times I remember coming in
[quoted text clipped - 23 lines]
> Take out the G'RBAGE
> wubbabubbazG@RBAGEyahoo.com
W_B - 07 Dec 2005 19:50 GMT
>> I never leave teeth open.
>
>I agree with my sister.

Your legs are another matter though. 8-[]
--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Amatus Cremona - 07 Dec 2005 20:51 GMT
Does this color scrubs make my butt look big ?

Signature

/

Amatus

/

>
>>> I never leave teeth open.
[quoted text clipped - 7 lines]
> Take out the G'RBAGE
> wubbabubbazG@RBAGEyahoo.com
Mark & Steven Bornfeld - 07 Dec 2005 21:23 GMT
> Does this color scrubs make my butt look big ?

    There is no correct answer to this.

Steve

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Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Whamatus_Bemoana - 07 Dec 2005 21:51 GMT
>> Does this color scrubs make my butt look big ?
>
>    There is no correct answer to this.
>
>Steve

Oh, butt there is !  ;-)
--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Amatus Cremona - 08 Dec 2005 12:29 GMT
You are just avoiding the issue because you think my butt IS too big.  :-(

Signature

/

Amatus

/

>
>> Does this color scrubs make my butt look big ?
>
> There is no correct answer to this.
>
> Steve
Mark & Steven Bornfeld - 08 Dec 2005 16:26 GMT
> You are just avoiding the issue because you think my butt IS too big.  :-(

    I heard tings.

Steve

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http://www.dentaltwins.com
Brooklyn, NY
718-258-5001

Whamatus_Bemoana - 07 Dec 2005 21:46 GMT
>Does this color scrubs make my butt look big ?

Yes.
--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Stovepipe - 08 Dec 2005 13:07 GMT
> Usually bring the pt in for Dx.
> Place IRM if possible.
[quoted text clipped - 9 lines]
> Take out the G'RBAGE
> wubbabubbazG@RBAGEyahoo.com

OK.... I understand... I try to avoid AB. That's why I leave 'em open.
Thanks
SP
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Whamatus_Bemoana - 08 Dec 2005 17:37 GMT
>> Usually bring the pt in for Dx.
>> Place IRM if possible.
[quoted text clipped - 13 lines]
>Thanks
>SP

Bad idea to leave teeth open, you just invited Bergey's Manual into the
canal spaces.
--

W_B
Take out the G'RBAGE
wubbabubbazG@RBAGEyahoo.com
Dartos - 09 Dec 2005 14:31 GMT
In general, I agree.  However you can run into some that if you close
them up, the patient blows up (like a balloon).  I've had two cases
like this in the last month.  One I did close (though I was wavering
on the issue) and the patient's swelling increased dramatically.  The
second, I drained, prescribed ABs, and lef