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Medical Forum / General / Dentistry / May 2004Software hardware configuration recommendation: Intraoral camera
One of my dentist firends bought two dental chairs with intraoral camera. Can anyone recommend a set of hardware (video capture card?) and software to make real use of it? He may want to connect that to office practice software in the future. What is the most popular configuration in the industry now? The clinic has only two dental chairs. So he probably won't need software for a huge dental chain. But all suggestions are welcome. Thanks for your help. For software recommendations, we need to know what country.  Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > One of my dentist firends bought two dental chairs with intraoral camera. > Can anyone recommend a set of hardware (video capture card?) and software to [quoted text clipped - 4 lines] > only two dental chairs. So he probably won't need software for a huge dental > chain. But all suggestions are welcome. Thanks for your help. We are in Bay Area (San Francisco), California. He is not using any practice management software, but may use it in the future. Based on my very limited research, there are three possible pieces of software. 1) Practice management software: for scheduling, billing... 2) Charting software 3) Imaging software: fro image capture and management 3) may be integrated with 2). The current focus is on 3). But the one we choose for 3) should be able to integrate with 2) in the future. Dentrix and PracticeWorks seem to provide all the above. Any opinions on them? Again this is an office with only two chairs. We are looking for an inexpensive and user friendly solution. Thanks for your help! "Dr Steve" <nospam@home.net> :jN4qc.19032$Rp5.10707@newssvr31.news.prodigy.com... > For software recommendations, we need to know what country. [quoted text clipped - 22 lines] > dental > > chain. But all suggestions are welcome. Thanks for your help. You can try my 30 day trial from here - it can do video clips as well which is great for showing the patient the problem. It doesn't do charting - yet. http://www.spectravu-itc.com/imaging_software.htm All you need is the 'Lite' version > We are in Bay Area (San Francisco), California. He is not using any practice > management software, but may use it in the future. Based on my very limited [quoted text clipped - 44 lines] > > dental > > > chain. But all suggestions are welcome. Thanks for your help. Initial investment will not be cheap no matter what. But, you end up saving the cost of the software and hardware very fast. All three of the big software vendors will do a full package. You have to decide which one. Signature`~`~`~`~`~`~`~`~`~`~`~`~`~`~`~ Stephen Mancuso, D.D.S. Troy, Michigan USA =+=+=+=+=+=+=+=+=+=+=+=+= . > We are in Bay Area (San Francisco), California. He is not using any practice > management software, but may use it in the future. Based on my very limited [quoted text clipped - 44 lines] > > dental > > > chain. But all suggestions are welcome. Thanks for your help. For hardware recommendations, we need to know what he is doing digitally now and what the plans are for the future. Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > One of my dentist firends bought two dental chairs with intraoral camera. > Can anyone recommend a set of hardware (video capture card?) and software to [quoted text clipped - 4 lines] > only two dental chairs. So he probably won't need software for a huge dental > chain. But all suggestions are welcome. Thanks for your help. He just bought chairs with the cameras. No digital work was done in the past. But, plan to digitize and save the images for patient records. With the software and hardware, probably he will find new uses for the camera. Please also see the reply in the previous note. Thanks. "Dr Steve" <nospam@home.net> ???g???l???s?D :MN4qc.19033$Yr5.15834@newssvr31.news.prodigy.com... > For hardware recommendations, we need to know what he is doing digitally now [quoted text clipped - 23 lines] > dental > > chain. But all suggestions are welcome. Thanks for your help. Then, you are beginning a vacation by driving down the driveway, but not having a map, and not knowing where you are going to end up at. The office needs to figure out what they plan to be doing eventually. This has to be determined first. Otherwise, you buy stuff you don't need, or stuff which will not work with what you want. Get everything laid out that will done eventually, then figure out a "map" to get there one step at a time. Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > He just bought chairs with the cameras. No digital work was done in the > past. But, plan to digitize and save the images for patient records. With [quoted text clipped - 34 lines] > > dental > > > chain. But all suggestions are welcome. Thanks for your help. I would positively avoid Haupagge Capture Devices. Try a Google on Haupagge Problem (or however they spell it) PCI cards have better performance than USB 2.0 - (USB and firewire have no hardware overlay feature) Check out Avermedia they have some good PCI Cards. Also checkout VIVO cards - Video In / Video Out. Most good video card manuafacturers have these. A search for nVidia VIVO or ATI VIVO should get you a good selection. The advantage of these are: #1 Doesn't take up an extra slot #2 Will definitly work with the video card, because it was designed to. #3 On step installation #4 One company to yell at. (Joel may find that a disadvantage ;) ) I would say that you need WDM compliant Drivers - VFW is being phased out and is increasingly less supported. WDM drivers usually work with VFW compliant software All known VIVO cards are WDM compliant. As to the most popular software - as Dr Steve says I have no idea where you are. The imaging software I wrote isn't very popular in USA yet. Some of the most popular imaging suites are more than 5 years old in design. One last point - your clinical system supplier may charge you several hundred bucks to arrive and fit it. This is usually preceeded by scarey stories of your support contract may be voided etc etc etc. In the UK we call this - 'backing the Hurse up to the back door and letting you smell the flowers.' or 'Demanding support fees with menaces' ;) Do a full back up and fit it yourself would be my advice. John Chewter www.keyneimage.co.uk > One of my dentist firends bought two dental chairs with intraoral camera. > Can anyone recommend a set of hardware (video capture card?) and software to [quoted text clipped - 4 lines] > only two dental chairs. So he probably won't need software for a huge dental > chain. But all suggestions are welcome. Thanks for your help. I forgot If you have a Haupagge card with problems. I have a driver to fix it :) - bad news is the TV App they ship with the card doesnt recognize the card anymore and refuses to work. (Stop watching Opra and start treating patients - todays top tip) > I would positively avoid Haupagge Capture Devices. Try a Google on Haupagge > Problem (or however they spell it) [quoted text clipped - 43 lines] > dental > > chain. But all suggestions are welcome. Thanks for your help. I would add that if one plans to go totally digital, they need to choose their software first, then contact that vendor to make 100% certain that all hardware is compatible. Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > I would positively avoid Haupagge Capture Devices. Try a Google on Haupagge > Problem (or however they spell it) [quoted text clipped - 43 lines] > dental > > chain. But all suggestions are welcome. Thanks for your help. Steve may be right, there is one large USA clinical vendor that ONLY works with the dreaded Hauppage card - I suppose they are Hauppage Bug compatible. Apart from them, using a capture card based on the BT878 with a WDM compliant chip you should be fine Of course, It is entirely possible to do intra oral imaging with no computer whatsoever using a camera, tv monitor and video printer. You can also use specialist dental imaging software that (optionally) has its own storage that doesn't need the clinical system but can capture video clips as well for example This can be very cost effective > I would add that if one plans to go totally digital, they need to choose > their software first, then contact that vendor to make 100% certain that all [quoted text clipped - 54 lines] > > dental > > > chain. But all suggestions are welcome. Thanks for your help. John, I take it you have had issues with the Hauppage <grin>. I have found that these cards work reliably for image capture, and in dual monitor setups as well. The one reason we use Hauppage cards is due to the fact that they support 32 bit capture. Most other capture cards do not. This can be invaluable in intra-oral image quality. > Steve may be right, there is one large USA clinical vendor that ONLY works > with the dreaded Hauppage card - I suppose they are Hauppage Bug compatible. [quoted text clipped - 8 lines] > its own storage that doesn't need the clinical system but can capture video > clips as well for example This can be very cost effective Actually I have a Haupagge card on my system - but I use my own driver - with better results. It all comes down to VFW or WDM - it depends what the software is expecting. I have seen better drivers and the Video Forums what I am saying The hardware is fine. WDM is 32 bit capture I recommend Avermedia which also supporrts 32bit WDM > John, I take it you have had issues with the Hauppage <grin>. I have found > that these cards work reliably for image capture, and in dual monitor setups [quoted text clipped - 17 lines] > video > > clips as well for example This can be very cost effective I will take a look at that, thanks. > Actually I have a Haupagge card on my system - but I use my own driver - > with better results. [quoted text clipped - 6 lines] > > I recommend Avermedia which also supporrts 32bit WDM Toally agree. Any software you would recommend? Thanks. "Dr Steve" <nospam@home.net> ???g???l???s?D :a_6qc.213$2l1.32@newssvr15.news.prodigy.com... > I would add that if one plans to go totally digital, they need to choose [quoted text clipped - 67 lines] > > dental > > > chain. But all suggestions are welcome. Thanks for your help. I am biased as I have been beta testing for Eaglesoft for many years. There are reasons why I prefer their package to Softdent and Dentrix, but if those issues are not important to you, a good result can be had with any of these three. Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > Toally agree. Any software you would recommend? Thanks. > [quoted text clipped - 75 lines] > > > dental > > > > chain. But all suggestions are welcome. Thanks for your help. Longer term it will be interesting to see what Kodak do when they rationalize all the products of the companies they swallowed this year. EG Practiceworks et al > I am biased as I have been beta testing for Eaglesoft for many years. There > are reasons why I prefer their package to Softdent and Dentrix, but if those [quoted text clipped - 92 lines] > > > > dental > > > > > chain. But all suggestions are welcome. Thanks for your help. Usually when a company buys out another company, they take some of the engineering and dump some of the actual products of the lesser company. Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > Longer term it will be interesting to see what Kodak do when they > rationalize all the products of the companies they swallowed this year. EG [quoted text clipped - 115 lines] > > > > > dental > > > > > > chain. But all suggestions are welcome. Thanks for your help. Sure - but I dont think Kodak had any clinical systems before. Practiceworks was busy digesting its 20+ aquisitions when it was bought. They bought 5 or so in the UK alone in the previous couple of years. So, interesting times. > Usually when a company buys out another company, they take some of the > engineering and dump some of the actual products of the lesser company. [quoted text clipped - 125 lines] > > > > > > dental > > > > > > > chain. But all suggestions are welcome. Thanks for your help. I agree,,, it will be interesting to see how it turns out. Personally, I would not want to "bet the farm" on a PM software vendor who is buying or being bought. I would want a stable company that I know would not be changing in 3-5 years. Of course, there is no guarantee of that with any company, but I think an outfit like Practiceworks would be more "volatile". Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > Sure - but I dont think Kodak had any clinical systems before. > [quoted text clipped - 149 lines] > > > > > > > dental > > > > > > > > chain. But all suggestions are welcome. Thanks for your help. This is true. I've been working with Softdent for over 5 years, back when we used to do software support. Then Pworks bought them out, and Kodak bought out Pworks. I do however think this will better all of their products in the imaging area, especially digital radiography. > Longer term it will be interesting to see what Kodak do when they > rationalize all the products of the companies they swallowed this year. EG > Practiceworks et al Thanks. John. I am totally lost on this. But, I think I can understand the big picture if I do enough research on the latest technology. Definitely I will have more questions later. I will keep what you said in mind. Thanks. "John Chewter" <john.chewter@btinternet.com> ???g???l???s?D :c8aq8b$fk6$1@titan.btinternet.com... > I would positively avoid Haupagge Capture Devices. Try a Google on Haupagge [quoted text clipped - 44 lines] > dental > > chain. But all suggestions are welcome. Thanks for your help. Ok here a simple answer - buy one of these. http://www.aver.com/products/dvm_AVerDVD_ezMaker.shtml Its a good solid card and has enough software to take, show and print pictures and video clips The Imaging Paradox (cynical tongue-in-cheek view) If you call a vendor and say you have a Blahblah Capture Card will it work with your shiney expensive clinical system.... you will get the answer - 'Sure it works with anything!' - send us your check Doctor! But If you have a clinical system and ask what capture card to buy you will be told that this is a very complex issue (which it isn't), its hard to install (which it isn't) and what you need is one of their specialists to come & install their recommended one (which you dont) - send us a big check Doctor! ----- Its like the paradoxical weight properties of a golf bag: One is considered too onerous for a 35 year old fit male to carry but 3 is considered a reasonable load for a 14 year old youth... ;) > Thanks. John. I am totally lost on this. But, I think I can understand the > big picture if I do enough research on the latest technology. Definitely I [quoted text clipped - 56 lines] > > dental > > > chain. But all suggestions are welcome. Thanks for your help. Actually, if you call the major US software vendors, they will give you a list of video cards, sound cards, hard drives, printers, etc. which have been tested and are known to work with their system. If you have a piece of hardware NOT on their list, they will not be able to provide proper support in the event you need help. There are far too many different variations of hardware combinations possible for the support technicians to be able to learn every combination. Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > Ok here a simple answer - buy one of these. > http://www.aver.com/products/dvm_AVerDVD_ezMaker.shtml [quoted text clipped - 83 lines] > > > dental > > > > chain. But all suggestions are welcome. Thanks for your help. Not in my experience. They can be extremely protective, at least the UK divisions of these USA vendors can be. In Europe they will often refuse to support the clinical system if they didnt supply all the hardware and hardware. This is of course illegal (restrictive trades practice) - but they do it anyway. > Actually, if you call the major US software vendors, they will give you a > list of video cards, sound cards, hard drives, printers, etc. which have [quoted text clipped - 105 lines] > > > > dental > > > > > chain. But all suggestions are welcome. Thanks for your help. I don't know about other vendors (since I only have one PM software in the office), but Eaglesoft has no problems with buying the hardware from other vendors. They do "encourage" buying the hardware through Patterson, but they do that by discounting and very creative financing. All my hardware is from an "outside" vendor. My hardware company simply calls up the home office and asks for a specification sheet for hardware. Periodically, Eaglesoft even mails out a specification sheet to all their users. When you first install Eaglesoft, it will take a "snapshot" of what is installed on your PC and email it to the home office. It does this for each machine. That way, if you call up with support questions, they know what hardware you have and what version of Windows. If you have a "lock-up" it takes a snap shot of what screens are open on the PC (not any personal data, just a list of what was running at the time, what was in the Startup folder, etc.) and emails this to support. You often get a phone call a few minutes later asking if you need help with that PC. When they call, they often already have looked at possible reasons for the lock up. Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > Not in my experience. They can be extremely protective, at least the UK > divisions of these USA vendors can be. [quoted text clipped - 132 lines] > > > > > dental > > > > > > chain. But all suggestions are welcome. Thanks for your help. Nice - very slick. :) > I don't know about other vendors (since I only have one PM software in the > office), but Eaglesoft has no problems with buying the hardware from other [quoted text clipped - 161 lines] > > > > > > dental > > > > > > > chain. But all suggestions are welcome. Thanks for your help. Yes, I have to agree with this as well. Most software companies here will not handle any hardware. This is usally left to individual companies. In fact, its a convenient excuse when the software is misbehaving to push the blame on the hardware or network issues. > Nice - very slick. :) > > > I don't know about other vendors (since I only have one PM software in the > > office), but Eaglesoft has no problems with buying the hardware from other > > vendors. They do "encourage" buying the hardware through Patterson, but > > they do that by discounting and very creative financing. All my hardware This seems to be a continental difference. Over here they want to supply everything. To 'guarrentee compatability'. > Yes, I have to agree with this as well. Most software companies here will > not handle any hardware. This is usally left to individual companies. In [quoted text clipped - 10 lines] > > > they do that by discounting and very creative financing. All my > hardware Thanks for all replies from John and Dr. Steve. Gee, I have a lot to digest! I will focus on EagleSoft, Dentrix, and PW. I have asked them to send me demo cd/documentation for their imaging software. Then, I will go from there. I believe I will have more questions for you guys. BTW, I believe that a lot if video capture cards come with software to caputre images and even manage image storage. Is that enough for a dentist just wanting to take images, compare results, and save as records? "Bill" <bill@remove.nospam.com> ???g???l???s?D :JC4qc.68161$xw3.3849210@attbi_s04... > One of my dentist firends bought two dental chairs with intraoral camera. [quoted text clipped - 5 lines] > only two dental chairs. So he probably won't need software for a huge dental > chain. But all suggestions are welcome. Thanks for your help. And then,,,,,,,,,,,,,, later on,,,,,,,,,,,,,,, the dental office wishes to go with one PM software and find they have images stored in 3-4 different places. Signature~+--~+--~+--~+--~+-- Stephen Mancuso, D.D.S. Troy, Michigan, USA .................................................... This posting is intended for informational or conversational purposes only. Always seek the opinion of a licensed dental professional before acting on the advice or opinion expressed here. Only a dentist who has examined you in person can diagnose your problems and make decisions which will affect your health. ...................... > Thanks for all replies from John and Dr. Steve. Gee, I have a lot to digest! > I will focus on EagleSoft, Dentrix, and PW. I have asked them to send me [quoted text clipped - 18 lines] > dental > > chain. But all suggestions are welcome. Thanks for your help. That is the truth :) Good luck. > And then,,,,,,,,,,,,,, later on,,,,,,,,,,,,,,, the dental office wishes to > go with one PM software and find they have images stored in 3-4 different [quoted text clipped - 26 lines] > > dental > > > chain. But all suggestions are welcome. Thanks for your help. >And then,,,,,,,,,,,,,, later on,,,,,,,,,,,,,,, the dental office wishes to >go with one PM software and find they have images stored in 3-4 different >places. Not that hard to deal with. -- W_B Take out the G'RBAGE wubbabubbazG@RBAGEyahoo.com |
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