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Medical Forum / Diseases and Disorders / Cancer / February 2005paging emily - your mail problem
Emily - Call your ISP's (metronet) help desk and ask for Robert Clark. The problem is on your end. He thinks you may have a firewall problem, but he isnt sure. I am forwarding particulars to your email addy. He is seeing drops of messages to other people as well.  Signature"Some witty person in rec.arts.sf.composition (I forget who) called them feral apostrophes. Untamed, unregulated, they roam the wastes of the English language and pop up where lea'st expected." > Call your ISP's (metronet) help desk and ask for Robert Clark. The problem > is on your end. He thinks you may have a firewall problem, but he isnt > sure. I am forwarding particulars to your email addy. He is seeing drops > of messages to other people as well. Just think..there might be 1,000's (just like Em's mom), sending themselves messages (as a test) or resending to the person or calling the person they sent an email to, asking whether they've received it or not. The phone lines must be "abuzzing" right now ... ;-) It's kind of funny, but not, because some of the messages might be really urgent to get out (or receive). Actually is she on dialup? The last time I heard of such was in a Province in Canada and it was phone company changes that was said to be the cause. J >> Call your ISP's (metronet) help desk and ask for Robert Clark. The >> problem is on your end. He thinks you may have a firewall problem, [quoted text clipped - 13 lines] > > J This was pretty definitely a misconfigured personal firewall. FWIW, she's on broadband. The problem has been solved to the extent that turning off her personal firewall and relying on the broadband supplier's firewall has made it go away. On the one hand, it would be good for her to figure out what was wrong with the firewall, fix it, and turn it back on. OTOH, my configuration is similar to hers. I have a personal firewall on all my machines backing up my broadband supplier's firewall. When I was on dial-up, my logs would be filled with reports of attempted hacks. The day I switched to broadband, my daily attempts log went from 24kb in size to 1kb in size, and generally is an empty file. Signature"Some witty person in rec.arts.sf.composition (I forget who) called them feral apostrophes. Untamed, unregulated, they roam the wastes of the English language and pop up where lea'st expected." > Emily - > > Call your ISP's (metronet) help desk and ask for Robert Clark. The problem > is on your end. He thinks you may have a firewall problem, but he isnt > sure. I am forwarding particulars to your email addy. He is seeing drops > of messages to other people as well. Emily, If you receive no emails from any source it is likely a configuration or firewall problem. Check your logs to see if port 110 Incoming Server (POP3) or port 25 the Outgoing Server (SMTP) is being blocked. (There are Trojans that also use those ports so there may be valid rules to block those connections. Do not change those rules.) If you receive some emails and you are running an antispam program check to see if Socks is being trapped by a spam filter. This is most likely the problem. Jerry > If you receive some emails and you are running an antispam program > check to see if Socks is being trapped by a spam filter. This is most > likely the problem. her problem was outbound, not inbound. Signature"Some witty person in rec.arts.sf.composition (I forget who) called them feral apostrophes. Untamed, unregulated, they roam the wastes of the English language and pop up where lea'st expected." spamrecycle@chooseyourmail.com said... > Emily, > > If you receive no emails from any source it is likely a configuration or > firewall problem. It was an outgoing SMTP problem and seems to be solved for the time being by disabling my personal firewall - which isn't something I'm happy about doing. I'll have to check the settings to see if I can figure out a compromise. Thanks for your help though Jerry - it's kind of you to bother. SignatureIf you can keep your head when all around are losing theirs... then you've failed to grasp some important aspect of the situation. > spamrecycle@chooseyourmail.com said... >> Emily, [quoted text clipped - 7 lines] > settings to see if I can figure out a compromise. Thanks for > your help though Jerry - it's kind of you to bother. What is your firewall software? Maybe I can help or steer you to someone who can. It is very risky to go online with broadband access and a disabled firewall. Jerry spamrecycle@chooseyourmail.com said... > > It was an outgoing SMTP problem and seems to be solved for the > > time being by disabling my personal firewall - which isn't [quoted text clipped - 5 lines] > who can. It is very risky to go online with broadband access and a disabled > firewall. My broadband supplier (Metronet.co.uk) run their own firewall which they supply free of charge to their customers; my modem router (http://tinyurl.com/owlu) has a built-in firewall which defaults to 'off'; my personal firewall which I was using here is Outpost (free version). I have Metronet's firewall configured to stop inbound nuisances; I've changed the setting on the router firewall to 'on'; I've disabled Outpost for the time being until I can figure out what all the various options mean. Sometimes I really wish I knew more about computers :-\ SignatureIf you can keep your head when all around are losing theirs... then you've failed to grasp some important aspect of the situation. > spamrecycle@chooseyourmail.com said... >>> It was an outgoing SMTP problem and seems to be solved for the [quoted text clipped - 19 lines] > > Sometimes I really wish I knew more about computers :-\ Your router is a NAT (Network Address Translation) firewall, and you have a software firewall also, that is good. So you might not be exposed. Can you run an online test to see if you are exposed on the network? Go to http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym and click on the Security Scan start button(s). (To run Security Scan, you must be using at least Internet Explorer 5.0, Netscape 4.5 or Safari 1.0.) Wait while it downloads and runs the ActiveX Controls. If your firewall asks you to block/allow the ActiveX, you should allow it. It should give a report telling you that you are secure or exposed, and the areas that are exposed if any. If that scanner does not work I might be able to find another that will. Jerry spamrecycle@chooseyourmail.com said... > Can you run an online test to see if you are exposed on the network? Go to > http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym > and click on the Security Scan start button(s). (To run Security Scan, you > must be using at least Internet Explorer 5.0, Netscape 4.5 or Safari 1.0.) I may not know much, but I know enough not to give disc space to IE or NN. I wot not of Safari. If their website can't cope with Mozilla in its various flavours (I use Firefox) - and it can't - I fear I can't be bothered with the website. Sorry. SignatureIf you can keep your head when all around are losing theirs... then you've failed to grasp some important aspect of the situation. > I may not know much, but I know enough not to give disc space > to IE or NN. I wot not of Safari. If their website can't > cope with Mozilla in its various flavours (I use Firefox) - > and it can't - I fear I can't be bothered with the website. > Sorry. I use Firefox and Mozilla too, but find that some necessary websites will not work with them. Just trying to help. Jerry > spamrecycle@chooseyourmail.com said... >> Can you run an online test to see if you are exposed on the network? [quoted text clipped - 9 lines] > and it can't - I fear I can't be bothered with the website. > Sorry. Opera lets you pretend to be another browser and OS. I always claim that my OS is CP/M and my browser is Nutscape 1.0 Symantec is a particular problem. I occasionally send them my resume with a cover letter offering to help them develop platform independent applications. Signature"Some witty person in rec.arts.sf.composition (I forget who) called them feral apostrophes. Untamed, unregulated, they roam the wastes of the English language and pop up where lea'st expected." agent01413@my-deja.com said... > Opera lets you pretend to be another browser and OS. I always claim that > my OS is CP/M and my browser is Nutscape 1.0 *Boggle*!! I like it! I like it a lot! How about CP/M with one of the early RISC OS browsers? > Symantec is a particular problem. I occasionally send them my resume with a > cover letter offering to help them develop platform independent > applications. I'm not a great fan of Symantec these days I must admit. I fell out with their outlook on things when they bought and spoiled AtGuard by making it a paid-for application rather than a rather nice little freebie. Mind you, it's still 'available' - if you know where to look... ;-) SignatureIf you can keep your head when all around are losing theirs... then you've failed to grasp some important aspect of the situation. |
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