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Medical Forum / Diseases and Disorders / Arthritis / July 2005OTP: AOL from Hell news
Q&A: WINDOWS Other programs can work with AOL mail By J.D. Biersdorfer July 4, 2005 Do I have to use America Online's software to download my AOL mail, or can I use the same e-mail program I use for my other mail accounts? Although America Online once required that you use its own software to send and receive mail from your AOL account, you can now use a standard e-mail program such as Outlook or Eudora to manage your AOL mail. The e-mail program you use needs to support the IMAP (Internet Message Access Protocol) system for handling e-mail, which is different from the POP (Post Office Protocol) used by many mail programs. Some mail programs can handle both IMAP and POP. Setup instructions will vary depending on what e-mail program you're using for your other mail accounts, but the basic steps are the same. First, you need to add a new mail account within your e-mail software's settings. Then you need to add America Online's e-mail server addresses within that newly added account so your program knows where to go to collect and download your AOL messages. America Online has a set of separate instructions for setting up various e-mail programs, including Outlook, Outlook Express and Eudora, that you can find at AOL Keyword: Open Mail Access. ... Do device drivers need a chauffeur's license? Well then it would be possible for all those aol'ers we loss to find their way back using something else. {course we tried to tell them that at the time...} So do you suppose they will tell their client base? Duckie > Q&A: WINDOWS > [quoted text clipped - 29 lines] > > ... Do device drivers need a chauffeur's license?  Signature_('> (_<_) _ _('< -quack (_<_) _ __('< *QUACK!* <_{__) _('< "|,,|_" (_<_) _('< "AFLAC!" (_<_) Dear Folks, When I called AOL to request a disconnect of their services, I really got a run around. I even wrote the company to complain. They still haven't disconnected my service! The girl tried so many times to tell me that I was making my decision hurriedly and for the wrong reasons, that I finally ended the conversation. If this is how AOL does business, I just wished that I had left them earlier! Vickie B. Same thing happened to my daughter and to my mother and to the friend across the street. We keep saying AOL from hell and I have proof. Not to mention the nightmare of them somehow cutting me off from my mother's receive account so I couldn't email her. I tried to call for her and got a run around from someone who did not speak fluent English. ugh Duckie > Dear Folks, > [quoted text clipped - 6 lines] > > Vickie B. Signature_('> (_<_) _ _('< -quack (_<_) _ __('< *QUACK!* <_{__) _('< "|,,|_" (_<_) _('< "AFLAC!" (_<_) This is standard operating procedure for AOL --- getting a disconnect is virtually impossible. If all else fails, simply cancel the credit card on which you're charging AOL --- you'd be surprised how quickly you are then disconnected. > Dear Folks, > [quoted text clipped - 6 lines] > > Vickie B. > Dear Folks, > [quoted text clipped - 6 lines] > > Vickie B. Oh, Lordy! I've never had to deal with AOL myself, but I've had other companies try that with me. I just keep saying, "I do not want your service. Cancel it now." No matter what they say, no other response is evoked from me. Just keep saying, "I do not want your service. Cancel it now." in a cold, hard, firm voice. Add "I will not pay another month of charges" if necessary. I've found that if you don't allow them the option of ANY conversation, you eventually get what you want. SignatureNann remove the Gator cheer to email me Simply the thing I am shall make me live --- William Shakespeare > > Dear Folks, > > [quoted text clipped - 14 lines] > necessary. I've found that if you don't allow them the option of ANY > conversation, you eventually get what you want. Also, sometimes, if the person you're speaking to resists, you just have to ask for a supervisor. Some companies immediately comply, but, once, the threat of a supervisor got the original person I was speaking to to give me what I wanted. SignatureAF On Jul 13, Alice Faber posted: > > > Dear Folks, > > > [quoted text clipped - 19 lines] > the threat of a supervisor got the original person I was speaking to to > give me what I wanted. I may be a tad paranoid here (who me?) but... If you're paying via direct debit (or similar method), then a contract exists. If you just pull the payments to force a shutdown of the account, there is the possibility they could insist on certain "penalties" for your breach of that contract. The "proof" that you asked several times for a discontinuation would of course not be found in any records. Therefore... If you feel you have no other recourse than to pull the payments, make sure you have the call asking for an account shutdown recorded. Tell them you are recording the call, and that it is to be legally regarded as your official notice to terminate the account. Make sure you get the voice on the phone to give you a name first though, just in case they get all defensive on you. Make sure you also tell them the date your payments will cease, and base that on a printed copy of their terms and conditions. If you then get any arguments, you should be covered, AND have enough real evidence to provide a decent net-news story. Not the kind of publicity they will be looking for huh? Just a thought... Signature--------------------------- Another squeaking wheel @ http//tinyurl.com/6bf56 Mike's Brain @ http://tinyurl.com/4872c Have a nice day, it really does do you good! :) --------------------------- |
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