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Medical Forum / Diseases and Disorders / Arthritis / June 2005

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Warning: Reachers may be non-- returnable "medical device"

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Bonnie Brien - 31 May 2005 15:58 GMT
I went to return a reacher that was over priced by $12 (found one
cheaper for a little over $22.00). Unused and had the receipt

The the company that retailed the stick would NOT take it back.  

It's a "medical device"

The company should have also  printed that on the receipt too.

Even if it was posted by the register--it should have been stamped on
the receipt--just in case someone doesn't see that-- or call your
attention to it BEFORE it's rung up--giving you a chance to say no--

Otherwise......you're trapped!

Bonnie  
Nann Bell - 01 Jun 2005 02:43 GMT
how aggravating!  I can see that for some "medical devices", but it hardly
seems necessary with a reacher.  And I agree with you - the customer should
be aware of this at the time of purchase.

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Nann
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Simply the thing I am shall make me live --- William Shakespeare

> I went to return a reacher that was over priced by $12 (found one
> cheaper for a little over $22.00). Unused and had the receipt
[quoted text clipped - 12 lines]
>
> Bonnie  
Bonnie Brien - 01 Jun 2005 06:20 GMT
Thank You Nan.......I notified my cc company too--I'll be glad if they
can help.

They are sending a form to fill out.

Bonnie
Bonnie Brien - 01 Jun 2005 06:32 GMT
One could easily miss it --even if posted near  the register--to the
side of it--easily missed

It should be pointed out verbally, calling attention to the notice

and stamped in the receipt.

Bonnie

I'm not going to go to that pharmacy anymore--to darn expensive
Bonnie Brien - 02 Jun 2005 00:22 GMT
The LOST reacher WAS found.......behind a cabinet with wheels--never saw
it--until today.

Whomever moved that cabinet picked up the reacher too and just laid it
behind the "puter cabinet!

Bonnie

Bonnie Brien - 03 Jun 2005 16:27 GMT
I filed complaint with the Wisconsin Better Business Bureau--about the
drugstore that would not take back the new, unused,  unopened one

Bonnie

P.S. The reacher (the one we submitted to medicare/medicaid) got
approved.  I should get it today
Bonnie Brien - 03 Jun 2005 19:38 GMT

Re: Reacher Sticks  

Remember....... most of the others were out of pocket purchased

Only one ($24) was paid for by medicare/medicaid with a $1 co-pay

If choosing a reacher......choose the one that

1) comfortably fits your hands

2) the spring tension feels right when you squeeze the handle and is

3) the right length for your needs
and

4) is the right price and quality for you.

Shop around......hardware stores may be cheaper if the pharmacies are
priced higher

Bonnie
 
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