Well, they managed to do it today. Shaw's has been
totally ignoring all the handicap people about the
state of their carts. 4 weeks ago, one of them quit
working as in dead as a door nail. You tell management.
They say they are going to fix it. A week later it is
still broken and another lady in the other cart tells
me to wait and I can take hers. When I got in it, it
had no power left but I managed to coax it around the
store. She told me she had complained about it for the
last two weeks. I come by a manager and let him have
it. He said he couldn't talk with me because I was
angry. Guess what I said.  Two days later the drug
store manager called me and said he had heard that some
lady had gotten pissed at a manager a few days ago and
was it me. Yep. hehehe  So we talk for awhile and he
says he is going upstairs immediately to talk with
upper upper management. I have been with that drug
store for 30 years. They sold out to Shaw's when Shaw's
opened this store. Mike knows me well. Said for me to
come apart and start yelling at someone means I have
been pushed to far or in a great deal of pain or both.
I told him which manager I had been trying to deal with
before I blew up at the one who wouldn't talk with me
and he knew exactly who I was talking about. Said if
she actually tried to smile, her face would crack and
hit the floor. I really just wish someone would do
their job. If they say they are going to do something
like report a broken cart, then they should report a
broken cart.
Last week I was not there but this week - the cart was
plugged in and waiting. I get in; unplug; put in my
key; turn it on and frigging NOTHING. A customer comes
through the door to me sitting there crying and asks if
she can help. I asked her to go get a manager and tell
the idiot that it has been 4 weeks now and no one cares
to do their damn job and call to get this thing fixed.
I really need a cart and I can't walk another inch to
get it. If you can get them to please send one I would
really appreciate it.
Some young kid who worked there comes by me -- poor
thing and I say: 4 weeks and it is broken - it needs a
key he says. I have a key - it doesn't work. I will
show you -- it doesn't even work when plugged in. He
says - you are not supposed to plug it in to drive it.
I KNOW THAT. I am only saying that it is dead and
doesn't respond to being plugged in!!!!  I will tell
someone he say. Well tell them that it has been like
this for FOUR weeks.
Meanwhile the lady must have gotten to someone as
another kid comes with the other working cart. I manage
to wander around the store in it. I did stopped by the
pharmacy and told them to let Mike know that his chat
with management two weeks ago did NOTHING. When I got
to the checkout, I spotted a manager I had never seen
before come down from the ivory tower and get the young
boy who had brought me the working cart. No sure what
he told the kid Cassey, but Cassey came over and helped
me finish unloading my cart and then helped me to the
car with it and drove it back. He would have gotten a
hug from me except I knew he would have panicked. lol
I am in the process of writing a letter to anyone who
has an address and that includes corporate Shaw's /
Albertson, Patricia Heaton who does ads for them, and
Osco who has just bought all the pharmacies inside of
Shaw's, the state's handicap department, and maybe a tv
station or two.
All I want is that people just do their job.
If you have any good phrases about abusing the
disabled, give them to me.
One pissed Duckie