Procter & Gamble the manufacturer of both products does not pay for phone
calls.  If someone gets a rash from Tide they aren't going to pay for your
visit to the dermatologist,  why would they treat these products any
differently. Your vet may have told the customer that he would get
reimbursed but  I called one of my best friends who is a lawyer in P&G's
legal department and according to her he is not going to receive anything.
Its also interesting to note that in this day of sueing everybody for
everything that no one has ever filed a lawsuit against P&G alleging that
their pet has died from these products.

I would be concerned about any vet or dr who comes to a conclusion and
diagnoses a a patient (or pet)  they have never seen over a telephone,
especially when the diagnosis has its basis in an urban legend.  Who knows
what a physical examination and a blood test may have shown.

I also understand that people and pets have different levels of
sensitivities to things.  But to say that "Shows you that they know
something is wrong with both" is not right nor is it true.

It just frustrates me that stories that begin on the internet without any
specific facts work themselves into the mainstream  and as more and more
people repeat the story in various forms all of a sudden it becomes fact.
I will  also admit that I have close ties with many people who work at
Procter & Gamble so this particular story hits a stronger chord than most.

Karen