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Medical Forum / Diseases and Disorders / Alzheimer's / March 2004

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Wild idea .. somebody help me shoot it down

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Greg - 29 Feb 2004 10:15 GMT
long but interesting post describing a possible "system".

We've talked about leaving them notes. Marginal help at best.  My mother
sometimes forgets to
even READ the note.
Even though many times IF she does she's still able to act on the
instructions.
One time I left her this great big note on the DINNER table going

"If it gets too hot in here go turn down the heat as follows .."

she got quite hot that day. didn't read the note.

Many of us caregivers work,  perhaps leave
them at home alone.  What if, while at work you wanted to make sure your
mother

1)  took a pill at 11:30 am

2) knew how to cut down the thermostat when it got too hot

3) watched her favorite show coming on at 3:30

4) answered the door to let the cable guy in at  4

5) etc, etc

My mother loves her cell phone. Takes it everywhere, answers it. Sure I
could call my mother all day, everyday
and remind her of things to do like that but what if her cell phone would
ring, she'd pick it up and a voice would go

1) Hi, I'm a friend of your son's. He wanted me to remind you to take your
pill at 11:30. Please take it now. I'll check back later.

later

2) Hi, it's your son's friend again. Have you taken your pill yet?

if she answers "no"  the voice goes

"ok. I'll check back later after you've taken your pill".

then later ...

RING

MOM -> Hello?

VOICE -> Hi, it's your son's friend again.  Have you taken your pill yet?

MOM -> Yes.

VOICE -> Excellent.  Your son also wanted me to remind you that your
favorite show comes on channel 12 in 5 minutes.
Do you want to see that show?

VOICE -> Yes.

VOICE -> Ok. Go into the den, change the channel to 12, I'll check back in 5
minutes.

MOM --> ok.

then

RING

MOM -> Hello.

VOICE -> Hi, it's me. Your son just wanted to say hello, hope your day is
going well.

My mom loves the cell, she loves getting calls and as you see, these calls
act kind of like a virtual caregiver .. communicating vital
information/instructions to her, keeping in constant contact.

This could work via an automated computer generated voice telephony website.
YOU would

1) Go to the site.

2) Decide what instructions you wanted to give your mother for the day.

3) Click "OK".

4) The computer would do the rest. At your defined times it would dial her
number, repeat word for word in a computer
generated voice exactly what you typed.

5) She would pick up the phone, hear the message and, optionally RESPOND,
yes or no to questions asked by the voice
such as

VOICE -> Have you taken your pill yet?

MOM ---> No.

then the computer, getting NO for an answer would automatically reschedule a
RE-call later to see if she had taken the pill.

The possibilities are endless. The neat thing about it would be,
YOU at work could simply go back to the website and visually SEE what has
transpired during the day. For example you
might see

* Mother took her pill at 10:22 am

* Mother watched her tv show at 11:am

* No response yet about her letting in the cable man.  Still making call
attempts. Check back in 20 minutes.

Totally automated caregiver.  The computer in fact, if you didn't want to
even check in at the website could EMAIL you
the above information as it happened.  You'd get an email going

"Your mother said she took her vitamins at 3:27."

Automated voice technology has evolved to the point to where such a system
is possible.
I think I could build it along with the required website.  I'd have to
charge a small monthly fee or perhaps
by-use fee but to me such a thing would be invaluable seeing as how it's
just me, having to go to work, leave her
at home, try to leave notes or either call her manually throughout the day
.. I'd simply let the computer
handle it all. Plus, she'd love the calls, the company. She loves getting
cell phone calls.

She said she forgot to take her pill yesterday.  I asked her

ME -> What if your cell phone called you every day, reminded you to take
your pill?

HER -> I'd like that.

any ideas?
I  know there's a lot of words here but, as we've seen, visual, note-driven
methods aren't that effective. I forgot who it was here
that told me that they can READ quite well but try and get them to ACT on
what they just read ?
Sometimes difficult.  Does the same thing apply to real-time vocal
instructions?

This voice thing is different I think. Your loved one will have a new life
with a new computer generated companion who will talk
with her, look after her. You will have the peace of mind knowing exactly
what's going on at home while you are at work by monitoring
the website.  The computer is precise, untiring, relentless, it can keep
calling them back, keep getting answers from them, keep reminding them
of things all day. Just like a telemarketer.

For those worried about daytime cell minutes .. the system could be
constructed so that if you are a Sprint user, the computer would
use Sprint to call her. Sprint to Sprint calls are always 100% free.  I
think most of the other carriers now have that type of plan
too. If your loved one had a Verizon phone, the computer would use Verizon
to call her. Again, 100% free calls.

Some of you may not be in my situation, just me, leaving her alone, me at
work all day so it may not be needed by you as much.
I'd love it.
If I did setup a prototype you folks would be more than welcome to test it
out for free.

ok.
let the constructive criticism

begin
:(
Evelyn Ruut - 29 Feb 2004 12:51 GMT
Greg,

Your ideas sound perfectly reasonable and good to a normal person, but let
me provide you with the reality check as it relates to a person with
Alzheimers.

I would call my mother in law and ask her if she took her pill.

She could say "yes" or "no" but YOU would still have no way of knowing.
Why?  Because she doesn't know herself!!!!!!!

SHE has NO idea if she took her pill.  She will say "yes," because she might
remember she had taken a pill some other day, but she has NO idea if it was
today.   In actuality she hasn't taken a pill today.

OR

Lets say she DID take her pill, but her MEMORY is what is affected and she
doesn't remember it, so she takes ANOTHER pill when you call.   Then when
someone else, (maybe a friend) calls and asks her if she took her pill, she
STILL doesn't remember taking the first one OR the second one, so she takes
ANOTHER.

So now she has taken THREE pills that day and she is violently sick to her
stomach, or feeling so dizzy and sick she can't get up from her bed.   Maybe
she is severely overdosed and it is a dangerous situation she could die
from, but SHE has no memory of taking ANY pill that day, and when you call,
she says she is "too sick to get out of bed to take her pill!!!!!!"

THIS REALLY ACTUALLY HAPPENED to my mother in law.

We bought the little boxes with the days of the week on them.
FORGET about it.  That didn't work.

We had a neighbor who would come over and remind her to take her pill.   The
neighbor felt embarrassed because my mother in law would tell her she needed
NO reminding, thank you very much... and that she could remember to take her
own pills.

Then the druggist finally called us refusing to refill her pills.   She had
gotten a refill only two weeks prior and she was in his store trying to get
another refill and in frustration she told him to call us and explain to her
son why she was being refused.   She was taking them in such quantities,
that she took a months worth of pills in two weeks!   This could have been
none one day, three another day, two another day.... we had no idea nor did
she, how many she was taking in any given day.

Sorry, to shoot down your idea so quickly, but believe me.... it could be a
disaster.  My mother in law did this quite EARLY in the game too.

She was continent, she seemed rational in every way.... she was a little
forgetful, and it certainly was not noticeable to everyone.   She knew what
she wanted for herself and her life, she knew who everyone was.   BUT she
was taking more than she was supposed to of all her medications.   Everytime
she thought of it, she would take it again.   SHE couldn't remember whether
she took her pills or not.

Only when she had a neuro-psych test were the true deficits of her memory
revealed.

Bottom line is this:  If your loved one has been diagnosed with Alzheimers
disease, they CANNOT be trusted to take their own medication.   If their
memory is bad enough to be diagnosed with it, their memory is bad enough not
to know when or even IF they took their pills.

Sorry.

Signature

Evelyn

(To reply to me personally, remove sox)

> long but interesting post describing a possible "system".
>
[quoted text clipped - 167 lines]
> begin
> :(
Mary Gordon - 29 Feb 2004 15:56 GMT
Again, like the notes, it might buy you a couple of weeks - but,
having been through this, I know how very hard it is to really get
your mind around the comprehensive nature of the cognitive impairment
that is relentlessly progressing in your mother. You take abstract
reasoning and symbollic stuff for granted - you can't assume she will
retain the ability to "get" much beyond the immediate here and now of
what she can see in front of her.

Your mother may be able to use a phone now - which is a pretty
abstract item - but don't expect that to last too long. Think it
through - she has to  understand what the ring means and what she is
supposed to do about it, how to answer the call (i.e. push whatever
button is required), presumably keep the cell phone with her (as
opposed to putting it in the laundry hamper, the freezer, or an old
boot out on the back porch). Then she has to be able to understand
that the disembodied voice she's hearing is a person, understand the
words, and get the connection between the words and what she is
supposed to do.

My MIL lost the ability to use a phone not too far down the road from
where your mom is now. Even with putting numbers on speed dial on a
regular phone with BIG BUTTONS labelled with the names of relatives,
the whole idea got confusing to her. If she tried to call her sister,
and her sisters husband of 50 years answered the phone, she wouldn't
know who he was, despite him yelling - Dolli, its ME, its ERIC, its
Norah's husband ERIC!! and she'd get all flustered and hang up. She
lost the understanding that when she called someone and the phone rang
at the other end, anyone in that house might pick up. Its like she
thought the phone should have a direct pipeline directly to the person
she wanted to talk to and no one else. Our answering machine also
totally flummoxed her - she would never listen to the message (i.e.
this is John, we're not home now, please leave a message). She'd hear
his voice, and not understand why he wasn't responding to her. We got
left many disturbing messages where she plaintively said things like
"John, why won't you talk to me?" It wasn't just outgoing calls -
Incoming calls also got to be very confusing to her. She wasn't sure
how to answer the phone and would often get upset and hang up before
you could convince her to listen to you long enough to get her to
realize it was someone she knew (i.e. even my husband, her only son,
would be yelling Mom, its JOHN, don't hang up, its your son John!!!
Mom!!~!~).

Further, you could not trust what she told you. If she said she'd done
something or not done something, you had a less than 50-50 chance that
what she told you was true. She often thought she was telling the
truth, but she couldn't remember, and would make things up - so asking
her if she'd had her lunch or taken her pill was a lost cause.

I've told this story several times, so those who have heard it, skip
this part. About a year after diagnosis, she was still living in her
apartment with tons of arranged help such a housekeeper during the
week, and us and other family close by, and we went away to our
cottage for a few days over a weekend. She had been doing extremely
well, and the social worker thought she was fine with the supports
we'd arranged. I divided the antibiotics she'd been taking into sealed
daily envelopes, each labelled with the day in big letters.  I then
called her 4 times a day long distance to tell her to take her pill
(i.e. Its Saturday Dolli, open the envelope that says Saturday and
take one pill... Then I'd call again, okay, its lunch time, take your
next pill etc. And yes, she was reassuring me that she was doing
exactly what she was told, and everything was fine.

Then we got a call from her sister, who'd gone by to check and
couldn't get into her apartment. My husband had to rush home (a 4 hour
drive), get the super to break in and call an ambulence. She'd opened
ALL the envelopes, mixed up all the pills, taken an overdose of them,
and also had a bad reaction to them. Instead of calling anyone for
help, she'd locked the door, put the chain on, and wouldn't come to
the door or answer the phone (her sister could get the door open a bit
and was yelling through the crack but Dolli wouldn't come to the door.
Being sick from the pills really made her much more confused than
"normal". She landed in hospital and we realized she needed 24-7
supervision.

Mary G.
Robert E. Lewis - 29 Feb 2004 19:54 GMT
> long but interesting post describing a possible "system".

It's an interesting idea, for as long as the patient is capable of using
his/her phone (why just cell phone?  Wouldn't it work fine dialing a regular
phone?)

I think you could do an easy and quick test to see if recorded-voice
reminders work:  I've got a freeware program on my computer called Easy
Noter Lite <http://www.easynoter.com>  I just use it as a notebook/diary and
an address book, but it does have a feature that allows you to play a
recorded message at a prescribed time. You could use that to put a computer
in your mother's house and just see if she'll respond if the recording tells
her to do something; be there to observe whether she follows the recording's
instructions or is just confused by it. Of course, you could also do the
phone call idea manually at first - have a real live friend make the call
(there are still old-fashioned live telephone answering services, and they
will also for a fee do things like phone you in the morning with a wake-up
call - I wonder if a service like that might agree to make phone call
reminders).

My father seems to be losing his ability to use his cell phone.  I've got us
on a network plan so we can call one another's mobile phones without using
up our monthly minutes. When we switched providers a few months ago, I had
to replace his phone (not compatible with the new network).  I got one as
similar to his old one as possible... but the power button is in a different
location, and he's got it fixed in his head that he hangs up by pressing the
power off button.  That does disconnect, of course, but then I cannot call
him a second time on it, because it's turned off.  He doesn't always
remember how to turn it back on, even if I explain, so basically we've got a
system that lets me call him once on his cell phone, and then I have to come
home and 'reset' his phone, turning it back on myself.

A few years ago my father might've been able to write a program to do what
you're proposing himself.

--
Robert
Anonny Moose - 01 Mar 2004 00:24 GMT
What about using a video hook-up to see if the patient follows through?

> > long but interesting post describing a possible "system".
>
> It's an interesting idea, for as long as the patient is capable of using
> his/her phone (why just cell phone?  Wouldn't it work fine dialing a regular
> phone?)
Greg - 03 Mar 2004 09:20 GMT
Yes and Yes. Video hookup could work for pills and things. It would have to
be physically monitored though.
And regular phones work. Advantage of a cell in my case is that my mother
can move around as she hears
the instructions. And she always answers the cell because she's always near
it.

> What about using a video hook-up to see if the patient follows through?
>
[quoted text clipped - 4 lines]
> regular
> > phone?)
smada@webtv.net - 01 Mar 2004 04:15 GMT
Great idea---if only, if only, if only , if only it worked with all
stages of AD.......I feel you haven't a clue yet!!!!!   I wonder how
many caretakers are thinkimg the same thing-------
Sorry, I don't mean to be mean BUT

Florence
Greg - 01 Mar 2004 13:33 GMT
Thanks all .. excellent input and Florence says it all.  Sometimes I wonder
if my mother even has ad
at all. If so I think it early stage.  She knows how to use speed dial,
answer the cell, keeps it with her
always even checked on trailway bus schedules through their voice automated
system. She routinely
calls the bank and navigates through the menus to get to her bank account
information.  So, I guess, in
my particular case, this would work .. for a while.  She even knows about
daytime/nighttime minutes.
From all the posts it's kind of disconcerting to know
for a fact that there is no way to stop the progression.  At her stage the
voice reminders will work.
Today from work I am going to have to manually phone her around 11:00 to
remind her to cut the
heat down, which she'll do.  The system could do that for me.

I guess in the worse case scenerios the system would serve as just that.
Some kind of
"alarm" even if the message is simply  "time to wake up".  No yes or no
responses required.
Evelyn made a good point about depending on yes/no answers for people in
later stages of ad.
Just because they say "yes, I took my pill" doesn't mean they actually TOOK
the pill.

> Great idea---if only, if only, if only , if only it worked with all
> stages of AD.......I feel you haven't a clue yet!!!!!   I wonder how
> many caretakers are thinkimg the same thing-------
> Sorry, I don't mean to be mean BU
> Florence
spam2death - 02 Mar 2004 02:50 GMT
At some point AD people begin having trouble even swallowing meds, let alone
knowing if they took a pill when they were supposed to. We have to watch my
MIL take her pills and make sure she has her drink in her right hand and
pill in the left. Otherwise she puts the pill in her mouth and then forgets
what she is doing and eventually chokes. We can't leave pills sitting around
in the open or invariably this will be the only time she'll take a pill
without prompting.

The other day I put 2 calcium pills out on the counter and my MIL asked what
they were. I replied one of them is yours and one is daughters, but they are
for later in the afternoon. The moment I told her this I thought to myself
that I should hide both pills but to appearances she was having a good day
and was fairly lucid. After again reminding her to not take the pills I went
in the other room. When I returned in a few minutes both pills were gone. No
point in even mentioning what happened to her. I set her up for failure and
this was my fault. If I mentioned her having taken the pills, she wouldn't
have known what I was even talking about. Don't set an AD person up for
failure and it will save both of you a lot of bad feelings.
 
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